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Seller reviews, items and info
Approved seller with 4.4/5 Stars ratingTrusted on Back Market for
Overall rating
94 verified reviewsRating details
Battery
3.9/5
Lens & Camera
4.2/5
Shipping
4.6/5
Accessories
3.9/5
Packaging
4.5/5
Overall performance
4.3/5
Appearance
4.4/5
Reviews
Dean W.
Verified purchaseReviewed 20/03/2025, United Kingdom.
I've only just got round to setting this up. As it happens I worked for Dell in a variety of roles, some of them technical, quite a few years ago but I've stayed loyal to the brand, and I'm not averse to sorting issues out myself. I bought the box to replace a still functional but aging Optiplex 790, which wouldn't upgrade to Windows 11, and I wanted a spec that would last. I was a shade disappointed that it didn't have an optical drive but I have a USB one so it's not a major drawback. I also failed to do my homework and found I couldn't connect my monitor to it owing to me not having a Displayport cable, (the 790 was DVI-D) which proved harder to obtain than I expected (Curry's PC World don't stock them in-store, but they could order me one - no thanks, I'm quite able to go on-line myself). I had also poked around inside and initially thought the hard drive was missing - then discovered it was an on-board 1Tb card - how technology has moved on...... Now up and running, and wow is it blisteringly quick - as it should be. This spec, albeit on a new platform, would have cost me more than double, had I ordered it from Dell. Last problem remaining is how to get MS Office on it without renting 365, which I refuse to do on principle. I thought I had one spare 2019 licence on a 3-licence dongle, but it refuses to install, claiming I'm running in S-mode, which I've checked I'm not. That's not the 7090's fault though.....my antiquated Lide25 Scanner managed to install, as did my (distinctly newer) HP 150n printer. Overall I'm very happy with my purchase
Condition
Good
Purchased
04/03/2025
Luke S.
Verified purchaseReviewed 20/04/2025, United Kingdom.
Performance is great, everything works well. Graphics are great too, no complaints about the condition of the laptop either. Honestly one of the best purchases I’ve ever made, if I had to pick a downside it would be the battery life. However this is a powerful laptop that’s a bit old so this was expected, and honestly it’s worth the payoff.
Condition
Good
Purchased
04/04/2025
Wesley V.
Verified purchaseReviewed 11/02/2025, United Kingdom.
Everything is working fine. I'm enjoying the laptop
Condition
Good
Purchased
30/01/2025
Abdallah A.
Verified purchaseReviewed 06/03/2025, United Kingdom.
Amazing! The keyboard and body were new and the specs were as advertised.
Condition
Good
Purchased
06/02/2025
Peter W.
Verified purchaseReviewed 08/06/2025, United Kingdom.
Quick dispatch, arrived well packed. Easy set up, but microsoft dont make transfering from pc to pc very easy. Eventually got the accounts up and running, after appearing to lose tons of folders from the external harddrive, not sure why but had to buy recovery software to find all my music and photos. All appears to be working well, with 8gb ram its nice and fast at loading, the soundcard i think is a upgrade on my old pc as the music sounds improved. So im quite happy with my purchase.
Condition
Good
Purchased
28/05/2025
Peter W.
Verified purchaseReviewed 25/05/2025, United Kingdom.
It's a Dell Optiplex, what can you say, perfectly fine. The Windows install was a disgrace, but I wiped the disk within 5 minutes, so who cares. On the other hand, the processor was an i7-9700, rather than an i5-9500, which was a nice free upgrade.
Condition
Good
Purchased
16/05/2025
Catherine P.
Verified purchaseReviewed 13/03/2025, United Kingdom.
Love the Samsung laptop, it is light, bright and fast. It arrived quickly, well packed in reused packaging which I'm re-using again.
Condition
Good
Purchased
08/02/2025
Dan S.
Verified purchaseReviewed 09/03/2025, United Kingdom.
Really pleased with this. Arrived earlier than estimated and well packaged. Looks brand new and the price was excellent. Easy to set up when I turned it on for the first time. Can't complain!
Condition
Good
Purchased
26/02/2025
Martin D.
Verified purchaseReviewed 27/01/2025, United Kingdom.
I bought this laptop with some confidence as I had already had a happy experience with Bsckmarket buying a phone. I arrived quickly after only a couple of days, adequately packaged. I was aftersomething with a bit of umph as I do the occasional daw, photo and video editing projects and had also been frustrated with how quickly my old laptop had slowed down. On the downside the touchpad is clearly well used, a bit grubby and I found it difficult to adapt to. But there were far more upsides... A nice quick start-up (that I had forgotten was possible) and all the high specs that were promised. There were bonuses too that I had not expected, as they were over and above what had been specified: Touch screen, back-lit keyboard and Windows 11 profesional pre-. The latter means I get to run some old program licences I am still fond of in compatibility mode. The battery life seems decent and after buying and testing some extra peripherals and adaptors (external DVD drive with old USB ports and an HDMI adaptor) and testing them, everything seems to be working well. Only time will tell if the lifespan will be what I hope, but a couple of weeks in, I am very happy with the purchase.
Condition
Good
Purchased
11/01/2025
Ufuomavefe O.
Verified purchaseReviewed 14/04/2025, United Kingdom.
The laptop is very clean, just a few marks at the sides and back. It works perfectly, it was delivered fast and well packaged. The only thing is that the backlit keyboard doesnt work all the way, some keys are not backlit. I'm satisfied with the laptop generally.
Condition
Good
Purchased
01/04/2025