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4.3/5
Shipping
4.8/5
Lens & Camera
4.6/5
Accessories
4.4/5
Packaging
4.7/5
Overall performance
4.5/5
Appearance
4.6/5
Reviewed 06/08/2026, United Kingdom.
I bought an iPhone 13 128GB Starlight ‘Fair’ condition phone for my daughter, and she is delighted with it. It has barely any scratches - only a small little one on the top left corner that is barely visible - and works as well as a new iPhone would. We had no trouble with it apart from when we first unboxed it and put it on to charge it took a very long time to fill up, but it charges absolutely fine now that she is using it more. I was so happy with my purchase that I ordered the exact same one for myself, as my old Honor 9 Lite was reaching the end of its life. There was no problem transferring and I and my daughter are both very happy with the purchases. We will definitely buy from here again, thank you BackMarket📱!
Condition
Fair
Purchased
10/07/2026
Reviewed 02/02/2026, United Kingdom.
Fantastic service, the handset looks brand new and has 100% battery life - amazing. It also came fitted with a screen cover and with a robust case. I was over the moon with the service, but unfortunately the handset is just too small for me so I’m returning it and ordering a larger handset - from here of course!
Condition
Excellent
Purchased
25/01/2026
Reviewed 24/08/2025, United Kingdom.
Delighted with my 12mini. Fits beautifully in my handbag. Had to learn a few new skills as my last IPhone was pretty ancient. It was delivered so quickly and I was very happy with the condition. The case was a bonus.
Condition
Good
Purchased
14/08/2025
Reviewed 29/07/2026, United Kingdom.
Very pleased! Phone came in great condition, works really well and included a charger wire plus a crystal clear phone case which was a bonus! I will definitely use Back Market again in future.
Condition
Good
Purchased
18/07/2026
Reviewed 31/07/2026, United Kingdom.
The device looks like new. It also came with a screen protector fitted (with no bubbles which I always get!), and a case. 97% battery. I'm amazed to be honest. Going to order another one for myself.
Condition
Fair
Purchased
26/07/2026
Reviewed 28/06/2026, United Kingdom.
I had an iphone SE previously & although I knew I needed to upgrade soon I loved the size of the SE. I was delighted when I found out about the iphone 13 mini - very similar size to the SE but with better features! What's not to like!
Condition
Good
Purchased
17/06/2026
Reviewed 12/07/2025, United Kingdom.
I was a little unsure about buying a refurbished phone, but Back Market has completely changed my view! My iPhone 13 Pro arrived fast, well-packaged, and in near-perfect condition — honestly, it looks and feels brand new. Not a scratch on it! The phone runs smoothly, the battery life is excellent, and all the features — camera, Face ID, display — work flawlessly. I saved a lot compared to buying new, and it feels great to make a more eco-friendly choice too. Customer service was clear and helpful, and the 1-year warranty adds real peace of mind. This is hands down the best tech purchase I’ve made in a while. Highly recommend Back Market to anyone considering a refurbished phone. I’ll definitely be shopping here again!
Condition
Good
Purchased
21/06/2025
Reviewed 12/04/2026, United Kingdom.
It was hassle free and the iPhone 12 was in great condition. My only frustration was in not having an operating manual but I eventually found help online. Thank you BackMarket for yet another great deal.
Condition
Excellent
Purchased
31/03/2026
Reviewed 03/08/2026, United Kingdom.
It was easy for me to transfer across from my old iPhone to this one. Along with the phone, there was an additional case and glass protector which I wasn’t expecting and was a good surprise from the seller. Battery health was 87% which is good considering I bought an Excellent condition phone. I have been using this phone for a couple of days and it in good condition
Condition
Excellent
Purchased
26/07/2026
Reviewed 03/08/2026, United Kingdom.
Bought for my grandson and as it wasn't a gift I went for the fair condition but it was hard to find any scratches on it. I'm so pleased with the condition of it and it works perfectly. I've used Back Market before and would highly recommend them
Condition
Fair
Purchased
07/07/2026