Refurbished price:£345.00
Versus £1,199.00 new

Battery
4.1/5
Shipping
4.2/5
Lens & Camera
4.3/5
Accessories
4/5
Packaging
4.4/5
Overall performance
4.1/5
Appearance
4.2/5
Reviewed 17/06/2025, United Kingdom.
genuinely this is great for the price. exactly what I wanted so I am really happy
Condition
Excellent
Purchased
01/06/2025
Reviewed 12/02/2026, United Kingdom.
Very disappointed with my purchase. The first phone I received (I paid for the quality to be 'excellent' however, the phone I received matched the quality of 'fair'. I returned it, and received another phone as a replacement, and this one although in pristine condition, has an issue with the NFC hardware. None of the cards attached to my apple wallet worked, and the phone was not recognised by the card terminal at all. Customer service has been absolutely amazing though, very swift and helpful responses. I just wouldn't recommend this seller.
Condition
Excellent
Purchased
29/01/2026
Reviewed 25/01/2026, United Kingdom.
Phone is excellent, says good but is excellent. Shipping was poor, I paid for expedited shipping and shipper didn’t send it until after expected delivery day. Fortunately backmarket reimbursed me the £5. So great phone, not great service on the sellers side.
Condition
Good
Purchased
11/01/2026
Reviewed 09/11/2025, United Kingdom.
Excellent value for money. Phone came with 100% battery and no marks or scratches whatsoever! I was apprehensive as I’ve never bought refurbed before - safe to say I’m totally converted :)
Condition
Good
Purchased
25/10/2025
Reviewed 24/07/2025, United Kingdom.
I got good condition and it looked like it came fresh out of apple definitely going to buy again from I highly recommend to tell a friend to tell a friend … I’ve already got another item btw
Condition
Good
Purchased
22/07/2025
Reviewed 06/04/2026, United Kingdom.
After contacting customer support and performing a factory reset the watch works perfectly well. The watch is in mint condition not a scratch on it or the strap. Very happy with my purchase.
Condition
Excellent
Purchased
24/03/2026
Reviewed 20/08/2025, United Kingdom.
I love this phone! Its my first iphone and it works so well. I love the camera quality and how smooth everything is
Condition
Good
Purchased
03/08/2025
Reviewed 17/03/2026, United Kingdom.
Disappointed with the condition of the phone. It was listed as ‘Good,’ but there are clear signs of heavy use. The back of the phone has multiple black dots that can’t be removed even after cleaning, and the paint is faded on both the top and bottom edges.
Condition
Good
Purchased
15/03/2026
Reviewed 06/03/2026, United Kingdom.
My device arrived and wouldn’t charge, despite having allegedly going through a quality check. I waited a week before it was returned repaired. Comms with BackMarket was sporadic and confusing, with them giving me incorrect information about my device that I returned. I will not use them again
Condition
Good
Purchased
02/03/2026
Reviewed 02/12/2025, United Kingdom.
I ordered 12.4" Galaxy Tab S9 FE+ 128GB wifi + 5G in GOOD condition. I received a 10.9" tablet with unknown specs in less than fair condition. I raised the issue with the Back Market customer service team, who were great. They promptly issued a return label, so I sent it back to the seller in the same box, only added an extra layer of bubble wrap to protect the tablet. Despite the tracking details showing the parcel as delivered to the original seller (not Back Market), the seller claimed that they hadn't received it and it's missing. I requested that the item be replaced by the correct tablet but it seems that they didn't have it in stock and issued a refund instead. Very disappointed by the seller, it kind of feels like maybe they forgot to update their inventory and when I placed my order, they sent whatever they had available.
Condition
Good
Purchased
18/11/2025