5 products
(121,295)
Refurbished price:£180.00
Versus £539.00 new
(45,150)
Refurbished price:£417.00
Versus £799.00 new
(14,990)
Refurbished price:£326.00
Versus £1,079.00 new
SANDOX LTD
Seller reviews, items and info
Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 2 years
Overall rating
617 verified reviewsRating details
Battery
4.5/5
Shipping
4.8/5
Lens & Camera
4.7/5
Accessories
4.5/5
Packaging
4.7/5
Overall performance
4.6/5
Appearance
4.7/5
Reviews
Harry B.
Verified purchaseReviewed 19/07/2025, United Kingdom.
The phone was in really good condition, screen and back was flawless. Really responsive screen display, basically everything you need in a phone, practically no difference although refurbished. But the screen protector that comes with the phone is terrible, it affects the detection of your fingers onto your screen so it wont be that accurate or responsive.
Condition
Excellent
Purchased
16/07/2025
David wayne H.
Verified purchaseReviewed 28/06/2026, United Kingdom.
Well happy I’d never heard of Backmarket I was recommended by a friend so I ordered the 16 pro max and it was delivered the next day, it’s a fantastic phone you would never know it had been refurbished there’s not a mark on it and the battery life is 95 %. I would recommend any one to get a phone from you , just waiting for my refund from my old phone I sent in now ,
Condition
Excellent
Purchased
15/06/2026
Murad C.
Verified purchaseReviewed 15/05/2026, United Kingdom.
Really happy with my phone. The screen has been replaced with a compatible third-party display and the camera was transferred from another iPhone, but the condition is still excellent — not a single scratch on it. The battery easily lasts all day too. If you inspect it very, very closely you can spot a tiny mark from a knock, but it doesn’t affect me in the slightest. Considering it’s in 1G condition and looks nearly brand new, it’s an amazing deal for the price. They also gave me the highest value I was offered for my traded-in iPhone 13 Pro, so overall I’m extremely pleased with the experience.
Condition
Excellent
Purchased
27/04/2026
Francis A.
Verified purchaseReviewed 23/02/2026, United Kingdom.
Device works perfectly. Immaculate condition and super-fast delivery! First time customer - very impressed with Back Market.
Condition
Excellent
Purchased
13/02/2026
Haris C.
Verified purchaseReviewed 27/07/2026, United Kingdom.
It has been delivered fast. The package was including a cable, screen protector and iphone. The phone was as expected. 90% battery with replaced screen. But, there is not any stract on the case or the screen. Just the negative point is that the system gave a notice that 'the screen is not original'. But, it works well. Thanks
Condition
Excellent
Purchased
16/07/2026
Tahreen K.
Verified purchaseReviewed 05/04/2026, United Kingdom.
the iPhone 15 came looking brand new was amazing had no scratches whatsoever currently using it and have had no problems been using for 2 weeks now. honestly if you guys are scared of being scammed dont be these guys are great sellers and those tiktoks make you worry for no reason lol.
Condition
Excellent
Purchased
23/03/2026
Susan B.
Verified purchaseReviewed 28/07/2026, United Kingdom.
Excellent condition,had to return first one due to fault with it,spoke to Ekrem at back market ,who was absolutely brilliant ,was sent replacement next day
Condition
Excellent
Purchased
21/07/2026
Christopher H.
Verified purchaseReviewed 09/02/2026, United Kingdom.
Really nice phone in exceptional condition, much better than anticipated, and very well packaged for transit and delivery. We were actually looking for a phone in ‘Pristine’ condition but needn’t have bothered. We’re picky, but we just couldn’t find any marks of any significance even up close. The only hiccup occurred after transferring data from an old iPhone 8 to the ‘new’ iPhone 13 mini. The transfer wouldn’t complete as the ‘new’ phone said that its screen wasn’t recognised because it had detected than non Apple replacement parts had been used. I’ve never seen this before on any iPhone, but after restarting the transfer process it completed successfully second time round. Weird. After this experience with Back Market we’d buy from them again in a shot!
Condition
Excellent
Purchased
27/01/2026
Cuong T.
Verified purchaseReviewed 04/01/2026, United Kingdom.
So far so good with the device. It was delivered within three days despite the Christmas period. The condition of the phone was A1, no sign of any damage. It was noted that the screen was replaced as system didn't recognise the screen. It functions without any issue. This is my third purchase from back market; all three excellent condition and they have all come as exactly as described.
Condition
Excellent
Purchased
25/12/2025
Tony M.
Verified purchaseReviewed 10/07/2026, United Kingdom.
Great website. Easy to choose what would suit me. Prices are reasonable. Fast delivery i.e. within 24 hours . The handset is excellent and the extras included with it were a nice surprise.
Condition
Excellent
Purchased
03/07/2026
Seller registration number
12659601
Trade register number
12659601
Legal address
SANDOX LTD75 BARR STREETBIRMINGHAMB19 3DSUnited Kingdom
Seller's country of origin
United Kingdom