Renew Laptops LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

881 verified reviews

Rating details

  • Battery

    4.7/5

  • Lens & Camera

    4.7/5

  • Shipping

    4.6/5

  • Accessories

    4.6/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Andrei C.

    Verified purchase

    Reviewed 06/07/2025, United Kingdom.

    Great item, I love it, came in spotless condition and working perfectly, highly recommend if you want a cheaper alternative to buy tech!

    Condition

    Excellent

    Purchased

    27/06/2025

  • Nikita M.

    Verified purchase

    Reviewed 19/03/2025, United Kingdom.

    I highly recommend back market to anyone, we got the Mac book pro 16inch (2023) model and the support from back market with our order was fantastic. My step son is over the moon with it he can finally use the programs he wants to use for his music production. It’s in amazing condition, the customer service from beginning to end and even after purchase was 10/10. It was easy to navigate the website to find what we wanted just a real gem of a website and the product as I say we are extremely impressed! So if your looking for your next MacBook or iMac or high spec technology then back market has you covered and will be there to assist you should you need it. I’m extremely impressed and one very happy customer! Nikita Morgan

    Condition

    Excellent

    Purchased

    26/02/2025

  • Carlos K.

    Verified purchase

    Reviewed 05/03/2025, United Kingdom.

    The Macbook pro i got is really good and in mint condition. was amazed on the outer look itself, it doesn't have any scratches or marks at all....i definitely recommend buying stuff from back market and i am considering buying a phone too on the app.

    Condition

    Excellent

    Purchased

    13/02/2025

  • Maria G.

    Verified purchase

    Reviewed 14/02/2025, United Kingdom.

    I think the computer is working as expected in exception I can't use my Logic pro, there must be something that it's not allowing it, and I precisely wanted this computer for this reason, if someone has a solution please let me know.

    Condition

    Fair

    Purchased

    14/01/2025

  • Jordan M.

    Verified purchase

    Reviewed 14/01/2025, United Kingdom.

    The seller was excellent but Backmarket has the worst customer service I have ever dealt with. It’s like talking to an AI bot. They don’t understand the basic principle of sending a receipt for a purchase. Over 4 days of chat, I still don’t have a receipt for the backmarket charges.

    Condition

    Excellent

    Purchased

    02/01/2025

  • Weronika W.

    Verified purchase

    Reviewed 17/12/2024, United Kingdom.

    Amazing. Shipping was super fast and communication was on point. I researched a bit into the company (I always do to see whether I should trust sellers) and Backmarket is great in verifying and checking stores. After some mishap with a prior order from a different seller, I was feeling extremely cautious- I wondered whether this is the right bet. But it definitely was. Mac came as excellent as you can even perceive- no damage, no scratches; pristine. Running is clean, everything exactly as described. If you’re feeling uneasy about choosing a good seller, trust that this will be the one. I’m so, extremely, happy about my order. I hope that anyone reading this will be, too.

    Condition

    Excellent

    Purchased

    15/12/2024

  • Zygimantas M.

    Verified purchase

    Reviewed 07/04/2024, United Kingdom.

    I didn't really expect it to be in such a good condition, co sidering I bought it in fair condition. It arrived nicely packaged. The outside o ky has couple of minor dents and screen has a tiny scratch on the corner, where there's no display even, that are so insignificant it looks like new. Battery was still with 93%. Really happy with the purchase.

    Condition

    Fair

    Purchased

    26/03/2024

  • Scott C.

    Verified purchase

    Reviewed 03/04/2024, United Kingdom.

    Laptop arrived in excellent condition, as described. It arrived very securely packaged and within a couple of days which I really appreciated. Fantastic price for the beautiful piece of hardware that it is. I will be using backmarket for my next laptop, which probably won’t be for a while since I recon I’ll be using this machine for a long time.

    Condition

    Excellent

    Purchased

    19/03/2024

  • Sachham G.

    Verified purchase

    Reviewed 24/02/2024, United Kingdom.

    Got an excellent condition MacBook Pro 13 inch M1 2020 Space Grey 256 GB and 8GB RAM. One/Two scratches on the outer case with few edges on the sides but overall very happy with the order. Battery was on 88% which is still decent enough for the price I paid. Very satisfied with the purchase!

    Condition

    Excellent

    Purchased

    21/02/2024

  • Eileen B.

    Verified purchase

    Reviewed 11/02/2024, United Kingdom.

    Fast delivery, My Mac Air is in great condition and the price is just so good. This is the third time I have brought from Back Market. I would not hesitate to buy again. Such a great idea to buy great products at great value. Customer service is good too. You will not be disappointed

    Condition

    Fair

    Purchased

    28/01/2024

36 products