Public factory ltd

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 7 months

Overall rating

117 verified reviews

Rating details

  • Battery

    4.8/5

  • Lens & Camera

    4.8/5

  • Shipping

    4.6/5

  • Accessories

    4.8/5

  • Packaging

    4.5/5

  • Overall performance

    4.2/5

  • Appearance

    4.2/5

Reviews

  • Tracy D.

    Verified purchase

    Reviewed 25/12/2025, United Kingdom.

    Described as Fair condition but I thought it was in excellent condition, fantastic laptop, exactly as described, really pleased with everything about my experience with this company, would definitely use again

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    09/12/2025

  • Steve D.

    Verified purchase

    Reviewed 10/11/2025, United Kingdom.

    It arrived quickly and looks totally brand new. Not a mark on it. Works brilliantly and loaded with win11 pro. Very fast and battery life is absolutely fine. I'm very happy and the service had been excellent.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Purchased

    26/10/2025

  • El T.

    Verified purchase

    Reviewed 04/05/2026, United Kingdom.

    Order process was easy, delivery time and date on time, laptop exactly as described - plus got a surprise benefit (it is also Touchscreen).

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Purchased

    25/04/2026

  • Christine B.

    Verified purchase

    Reviewed 25/02/2026, United Kingdom.

    Brilliant Absolutely no problems Would definitely recommend Arrived quickly Looks brand new Extremely impressed

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 8GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    09/02/2026

  • Md marzan A.

    Verified purchase

    Reviewed 27/01/2026, United Kingdom.

    Great Purchase – Very Happy With My Laptop! I’ve been using my laptop for a couple of weeks now, and I wanted to give it a proper test before leaving a review. I’m really impressed with the quality of the device I received from Back Market. The laptop looks fantastic overall — the only sign of previous use is a small scratch on the top near the Dell logo, which doesn’t affect anything. Performance has been excellent so far. The battery life is especially impressive and lasts much longer than I expected, making it perfect for everyday use. Everything runs smoothly, and the device feels reliable and well‑refurbished. Overall, I’m very happy with this purchase. Great value, great condition, and a great experience.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Purchased

    12/01/2026

  • Ellice D.

    Verified purchase

    Reviewed 14/05/2026, United Kingdom.

    First, I have to say how quickly the laptop was delivered. Amazing! Second, the laptop is immaculate. I ordered excellent condition & that’s exactly what I got. You honestly wouldn’t have known that it was ever used. I’ve had it over a week now and it’s been great. Battery life isn’t fab but that’s because of the amount I use it for.

    Dell Latitude 5430 14-inch (2022) - Core i5-1245U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    13/05/2026

  • Alex B.

    Verified purchase

    Reviewed 15/10/2025, United Kingdom.

    Spot on - laptop is in mint condition. If I didn’t know it I wouldn’t have thought it was second hand! If I ever need another one I know where I’m getting it from.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    12/10/2025

  • Adam R.

    Verified purchase

    Reviewed 28/01/2026, United Kingdom.

    Laptop is in great condition. It works very well. I have not tested battery for how long it will last for but it goes down pretty slow, so looks really good. Delivery was very fast. I would definitely recommend and use in the future.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 32GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    11/01/2026

  • Karen N.

    Verified purchase

    Reviewed 14/01/2026, United Kingdom.

    Browsing and ordering was so easy. Once I had chosen my laptop placing the order was really straightforward. I placed the order after Christmas and was given a delivery date of 5th Jan. The laptop was delivered 2 days early. I cannot fault their service and would use them again without hesitation. The condition of the laptop was excellent. Very happy customer.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 32GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Purchased

    29/12/2025

  • Robin O.

    Verified purchase

    Reviewed 28/12/2025, United Kingdom.

    It's only a couple of weeks since it arrived, but so far I am delighted with my purchase. The whole process was really easy - just state your needs and your options and prices will come up! My laptop arrived the next day, much sooner than promised, and was in essentially perfect condition, despite the condition description having been "fair". It is exactly what I needed at about half of the price of a new laptop of similar spec. Have already recommended BackMarket to my friends.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    14/12/2025

34 products