Onemoremobile Ltd

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

135 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Soji J.

    Verified purchase

    Reviewed 27/11/2023, United Kingdom.

    Good quality refurbished product

    Condition

    Excellent

    Purchased

    13/11/2023

  • Michael G.

    Verified purchase

    Reviewed 19/04/2026, United Kingdom.

    Condition

    Excellent

    Purchased

    09/04/2026

  • George B.

    Verified purchase

    Reviewed 05/11/2025, United Kingdom.

    Safe delivery, phone was exactly as advertised

    Condition

    Excellent

    Purchased

    20/10/2025

  • Selsela N.

    Verified purchase

    Reviewed 13/12/2023, United Kingdom.

    “ALERT, BE CAREFUL” “VERY BAD EXPERIENCE” They say “Every device sold on Back Market is required to have a battery with at least 85% of its original capacity.” It’s my first time thatI ordered an iPhone 8 Plus and paid extra for the condition to be excellent (the battery maximum capacity should be at least 90%+). However, the phone sent to me is at Maximum Battery Capacity/life at 74 with a clear message at the top “Important Battery Message Your battery's health is significantly degraded. An Apple Authorised Service Provider can replace the battery to restore full performance and capacity.”

    Condition

    Excellent

    Purchased

    11/12/2023

  • Mary H.

    Verified purchase

    Reviewed 26/11/2023, United Kingdom.

    I’d had my iPhone 8, ordered online from Back Market, for three weeks when I found I could access the ‘selfie camera’ but not frontal camera. I took it to Phone Doctor in Waterlooville, Hampshire who said they could install frontal camera but found the phone battery was extremely low, and in need of replacement, as well. It was recommended by Phone Dr to return the phone to Back Market. I decided against this because I needed my phone, especially at this time, and I didn’t see how I could trust Back Market with the repairs after selling me a faulty iPhone for which I had paid extra for being in the ‘Like New’ category. It was extra expense but worth avoiding unreliability of Back Market.

    Condition

    Excellent

    Purchased

    04/11/2023

  • Oliver L.

    Verified purchase

    Reviewed 09/02/2026, United Kingdom.

    Condition

    Good

    Purchased

    23/01/2026

  • Brenda S.

    Verified purchase

    Reviewed 29/01/2026, United Kingdom.

    The finger print button does not work properly it only works randomly

    Condition

    Fair

    Purchased

    15/01/2026

  • Danté J.

    Verified purchase

    Reviewed 20/04/2026, United Kingdom.

    Keeps coming up with non genuine battery warning

    Condition

    Excellent

    Purchased

    07/04/2026

  • Francis B.

    Verified purchase

    Reviewed 08/12/2024, United Kingdom.

    Bought the iPhone SE for my wife to replace her iPhone 7. Excellent.

    Condition

    Excellent

    Purchased

    25/11/2024

  • Ben M.

    Verified purchase

    Reviewed 26/10/2024, United Kingdom.

    Very disappointing that I cannot speak to someone regarding 2 x missing phones. I placed an order for 3 phones and 3 cases. They have all the money but only sent 1 phone and 3 cases and when I emailed asking about this they just said that the second delivery was done the following day….. yes the first delivery was 1 phone not 3 I ordered. The second delivery was 3 cases I ordered so I am without 2 phones. Not sure where I can go with this as no phone number to speak with anyone very frustrating especially after paying out that much money

    Condition

    Excellent

    Purchased

    19/10/2024

5 products