Loop Mobile

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,098 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Daniel G.

    Verified purchase

    Reviewed 07/12/2023, United Kingdom.

    So far so good. It was in excellent condition (chose good condition). The battery is at 86% health and the cycles are very low so that's good, not an issue for me at all. The screen and body are perfect. It came with the higher watt fast charger so that's a nice surprise, not a genuine apple charger but again it was brand new and works perfectly. This has saved me a lot of money and will last me for many years. Such an upgrade from my now dead 2015 MacBook pro.

    Condition

    Good

    Purchased

    05/12/2023

  • Americo L.

    Verified purchase

    Reviewed 29/03/2026, United Kingdom.

    everything from the order to delivery went brilliantly. The only thing I would think to improve this is the "unboxing experience" I am not saying it has to be up there with the original Apple experience, but when you are spending that much on an device, maybe have a think about that first time experience when it arrives, this isn't about lots of wasted packaging but just think about improving things and not just having plugs in plastic bags or the device in a simple plastic sleeve, I think it would leave a much better memory for the buyer and want them to come back

    Condition

    Excellent

    Purchased

    18/03/2026

  • Aman T.

    Verified purchase

    Reviewed 26/03/2026, United Kingdom.

    It is brilliant, not a mark on it and for good condition I would class it as excellent. I have used backmarket a few times and it never disappoints. Battery health was circa 89% so I can’t complain.

    Condition

    Good

    Purchased

    27/02/2026

  • Kanokkan B.

    Verified purchase

    Reviewed 11/03/2026, United Kingdom.

    Very pleased with the product. It was a birthday obedient for my 15 year old daughter and she's very happy. The only slight fault is the volume buttons are very stiff but doesn't effect the use.

    Condition

    Good

    Purchased

    25/02/2026

  • Luke H.

    Verified purchase

    Reviewed 18/01/2026, United Kingdom.

    Good condition overall I paid for the lowest quality (fair) which was accurately described there was a slight scratch on screen and slight discolouration from the midnight black where it’s been scuffed to aluminium but apart from that it works as it’s supposed to can’t complain really stick a case on it looks brand new.

    Condition

    Fair

    Purchased

    03/01/2026

  • Felicity M.

    Verified purchase

    Reviewed 25/12/2025, United Kingdom.

    I gifted this to my parents for Christmas and it’s perfect so easy and immaculate, not a single fault. So worth it they are so happy

    Condition

    Excellent

    Purchased

    26/11/2025

  • Andrew K.

    Verified purchase

    Reviewed 07/12/2025, United Kingdom.

    Very happy indeed with the order and delivery processes, and the machine when it arrived, well, it could have been a brand new machine. Really pleased with my purchase.

    Condition

    Excellent

    Purchased

    21/11/2025

  • Roger J.

    Verified purchase

    Reviewed 05/12/2025, United Kingdom.

    The new device was perfect and in excellent condition as described. Thank you! My old device trade in also wet smoothly, and payment was prompt. I will definitely use this service again.

    Condition

    Excellent

    Purchased

    05/11/2025

  • Philip L.

    Verified purchase

    Reviewed 26/10/2025, United Kingdom.

    Very happy with my Apple Watch 7 just as described very quick delivery would definitely buy again from Back Market thank you

    Condition

    Excellent

    Purchased

    14/10/2025

  • Lee M.

    Verified purchase

    Reviewed 16/08/2025, United Kingdom.

    The S23 I received seemed to be in good order, but on closer inspection was regionally restricted to Korea, meaning I couldn't update the phone. The fingerprint sensor had issues too and any replacements parts cannot be ordered by Samsung UK due it being from a different region. This sale may have been an oversight. However, the refund process was quick and simple.

    Condition

    Excellent

    Purchased

    27/07/2025

231 products