Backmarket customer experience was first class. I bought an Apple Watch series 9, which I am slightly disappointed with. It is in excellent condition as described on the site. However, poor battery life is of particular concern to me. I’m still considering returning for exchange/ upgrade.

My watch was an apple refurbished item - sealed! Under Apple warranty, it's a new model! Really happy with my purchase!!

This was my second Apple Watch ordered from black market, I was originally apprehensive as the first watch I ordered broke after 2 weeks but after I was refunded I decided to buy this one and I’m really happy I did! The seller posted very fast and the watch, charger and accessories came in the original Apple packaging and the battery life is 100%. So far so good!

It’s very cool, clean, and presentable. However, I am not happy with the strap and the changer. The Apple Watch itself is amazing. Please I want to use this moment to let you know that it is very different without the real Apple Watch charger.

My first Apple Watch, and my first impression? What a classy looking piece of technology. It’s smart without being ostentatious, it exudes class not glitz. I really love it, from its beautiful gold case to the Milanese bracelet strap. Well done Apple.

This is the second order placed in two months and I can report that there is an experience difference between sellers on back market. In this order with Universal Spares, the charger supplied was not apple genuine and neither was the packaging. Not a deal breaker, but if purchased as a gift, falls short of other sellers such as Tomes, who exceeded my expectations before Christmas. In this order however, the watch itself self and delivery were genuine and fast, respectively.