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Seller reviews, items and info
Approved seller with 4.3/5 Stars ratingTrusted on Back Market for
Overall rating
171 verified reviewsRating details
Battery
4.1/5
Shipping
4.4/5
Lens & Camera
4.5/5
Accessories
4.2/5
Packaging
4.5/5
Overall performance
4.2/5
Appearance
4.4/5
Reviews
Clara _.
Verified purchaseReviewed 07/01/2026, United Kingdom.
The phone arrived in perfect condition, no signs of use, literally new, 100% battery, operating perfectly, it was my best investment of 2025, thank you Back Market .
Condition
Excellent
Purchased
19/12/2025
Rayna G.
Verified purchaseReviewed 22/02/2026, United Kingdom.
I must to exchange my phone quickly and get fair condition because my budget was low I was very surprised because no scratches or marks good condition battery can be better but not too bad.
Condition
Fair
Purchased
07/02/2026
Aliya M.
Verified purchaseReviewed 07/12/2025, United Kingdom.
no complaints , i was actually expecting more wear on the phone but it looked really good. i’m very happy with the phone especially considering the price
Condition
Fair
Purchased
21/11/2025
Hayley T.
Verified purchaseReviewed 12/02/2026, United Kingdom.
The whole process was seamless. Excellent phone, albeit refurbished it looks brand new, product as described, quick delivery and great service from start to finish. Would highly recommend and use again :)
Condition
Excellent
Purchased
23/01/2026
Nuzhat A.
Verified purchaseReviewed 24/12/2025, United Kingdom.
Everything from start to delivery off the phone was excellent and delivery was really quick and was updated to when the new phone was to arrive 100% excellent service and phone is in excellent condition the packaging was so perfect will defo be ordering from here again Thank you
Condition
Excellent
Purchased
10/12/2025
Scott M.
Verified purchaseReviewed 10/12/2025, United Kingdom.
Love this phone. I’m so glad I got a refurbished iPhone. New phone is way out of my price range, the 12 has exactly what I need in a phone. Price was great. Very affordable. The condition was brilliant, just a few marks on the outer part of the casing, nothing too noticeable. Delivery was fast and the packaging was great. Next upgrade will definitely be from Back Market.
Condition
Fair
Purchased
24/11/2025
Sarah K.
Verified purchaseReviewed 24/11/2025, United Kingdom.
⭐️⭐️⭐️⭐️⭐️ I ordered an iPhone 11 and I’m honestly so impressed! The phone arrived in excellent condition — looks and works like new. Delivery was super fast, much quicker than expected. I was that happy with my order that I’ve already ordered another phone for my friend. Highly recommend! 👌📱
Condition
Excellent
Purchased
12/11/2025
Alex C.
Verified purchaseReviewed 12/02/2026, United Kingdom.
My iPhone 11 arrived promptly and in excellent condition. I was able to transfer data across from my older iPhone X with no hitches. The new phone is working fine and the battery is good. All things considered, this has been a smooth transition and a great purchase.
Condition
Excellent
Purchased
19/01/2026
Amaka U.
Verified purchaseReviewed 07/12/2025, United Kingdom.
I got the iphone 11 128gb in black excellent condition, it was my first time purchasing from back market and they wowed me. The condition looks as good as new and it functions properly.
Condition
Excellent
Purchased
25/11/2025
Tracy S.
Verified purchaseReviewed 26/11/2025, United Kingdom.
Got this as my daughter’s old phone gave up on her & she loves it, fast delivery & excellent service. Phone is in very good condition & very good value for money. Would definitely use site again & would recommend
Condition
Good
Purchased
21/11/2025