Hate My Phone Ltd

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 9 months

Overall rating

40 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.2/5

  • Accessories

    4/5

  • Packaging

    4.1/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Kim W.

    Verified purchase

    Reviewed 12/08/2026, United Kingdom.

    Absolutely brilliant, delivered next day I was surprised. Perfect condition, I would say it was more than fair it was excellent. I always use Back Market. I totally love what your doing. I recommend Back Market to every one. It's not for everyone as it is not new. We have been shopping here since 2022. Never a complaint yet.

    Galaxy Xcover 5 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    31/07/2026

  • Carla Q.

    Verified purchase

    Reviewed 28/07/2026, United Kingdom.

    a fantastic tablet for my 10 year old! no youtube but thats perfect as he only watches kids youtube. excellent condition and super fast delivery. very trustworthy seller

    Galaxy Tab A 16GB - Black - Wi-Fi

    Condition

    Excellent

    Purchased

    21/07/2026

  • Roza Z.

    Verified purchase

    Reviewed 30/04/2026, United Kingdom.

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Purchased

    14/04/2026

  • Penelope M.

    Verified purchase

    Reviewed 22/05/2026, United Kingdom.

    Original item was faulty. Contacted Backmarket and offered replacement/refund etc. Replacement ordered immediately and arrived within 2 days. Excellent customer service.

    iPad 10.2" (2021) 9th gen 256 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Purchased

    02/05/2026

  • Sharon D.

    Verified purchase

    Reviewed 06/04/2026, United Kingdom.

    I was a little disappointed but does not affect the usage and generally does the job. The iPad was packaged well and delivery very quick, however, I was surprised to receive it with a very dirty screen so was worried what I would find once cleaned? The screen was fine once cleaned the edges of the iPad were a little more damaged than I would expect for the description ‘excellent’

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Purchased

    20/03/2026

  • Denise S.

    Verified purchase

    Reviewed 29/03/2026, United Kingdom.

    Delivery excellent! But I have to admit I have not yet opened the parcel. This will be my first Smart Phone and I have been dreading having to get to grips with it - it all looks so complicated. My son has promised to help me but I don't get to see him a lot and will have to wait until he comes to rescue his poor old mum! His experience with your company has always been good which is why he recommended you. It's just my fear of the unknown which is holding me back for now. Thank you.

    Galaxy A15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    15/03/2026

  • Hermine A.

    Verified purchase

    Reviewed 16/04/2026, United Kingdom.

    Well where do I start? The iPad was bought for my son I let it charge the whole day he goes on it it works for a few minutes and then switches off. I don’t understand what’s wrong with it. I don’t know whether to ask for a refund or ask to exchange, but I need help in knowing the procedures in doing this not really satisfied.

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    27/03/2026

  • Charlotte H.

    Verified purchase

    Reviewed 28/12/2025, United Kingdom.

    I bought this as a first phone for my 2 children, both are neurodivergent and have limited knowledge on technology but with a bit of help they were able to get the basics, simple phone and great for beginners, Quality of the phone is also great

    Galaxy J5 (2017) 16GB - Black - Unlocked

    Condition

    Good

    Purchased

    19/12/2025

  • John H.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    So far so good. It was a present for my partner so I am waiting for feedback when she receives it on her birthday. I had a quick look and charged it up. Seemed OK. I gave 4 stars for packaging as it was wrapped in bubble wrap and sent in a paper envelope. No box. It did arrive without an S pen but Back Market sorted that out.

    Galaxy Tab S6 Lite 64GB - Grey - Wi-Fi

    Condition

    Excellent

    Purchased

    10/02/2026

  • Agnes M.

    Verified purchase

    Reviewed 12/11/2025, United Kingdom.

    All great! Very fast shipping, arrived days early and looking great. Performance smooth, battery life excellent!

    Galaxy Xcover 5 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    30/10/2025

29 products