CRS

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

5,003 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.4/5

  • Accessories

    3.8/5

  • Packaging

    4.3/5

  • Overall performance

    3.9/5

  • Appearance

    4/5

Reviews

  • Rachel H.

    Verified purchase

    Reviewed 03/12/2025, United Kingdom.

    iMac arrived in perfect condition was very impressed the only problem was that it had arrived with a US plug and we had to go and buy worldwide adapters which were harder to find in the shop - very impressed with the iMac itself though

    iMac 24" (2021) Apple M1 - 256 Go SSD - 8 GB QWERTY - English

    Condition

    Excellent

    Purchased

    18/11/2025

  • Kemar B.

    Verified purchase

    Reviewed 01/05/2025, United Kingdom.

    My Honest Review of My Recent Order from Back Market I recently placed an order through Back Market and wanted to share my experience with anyone considering buying refurbished tech from them. I ordered a MacBook Pro Retina 15-inches (2018) and was pleasantly surprised overall. The device arrived earlier than expected and was well-packaged, with no signs of damage during shipping. In terms of condition, I chose the Good option as there was a deal, and I’d say it lived up to expectations. I didn’t find any scratches or dents. Functionally, the device worked right out of the box. I ran a few tests, and everything from the battery health to the screen responsiveness and camera seemed solid. I really appreciated the eco-conscious approach and the fact that I saved a good amount compared to buying the same brand-new device. It also came with a 12-month warranty, which gave me peace of mind. That said, the device is heating up very quickly, and I am unsure if that’s supposed to happen. The heat reaches a point where keeping the device on my lap is unbearable. I reached out to BM and followed recommendations which was helpful. Final Verdict: I’d consider using Back Market again. If you’re comfortable with refurbished devices and want to save money while being a bit kinder to the planet, Back Market is a strong option. Just make sure to read the seller reviews and double-check the warranty details.

    MacBook Pro Retina 15-inch (2018) - Core i9 - 32GB SSD 1000 QWERTY - English

    Condition

    Good

    Purchased

    25/04/2025

  • Liam K.

    Verified purchase

    Reviewed 08/02/2026, United Kingdom.

    Absolutely superb to be honest !! Better than I really thought it was going to be. Immaculate condition . Literally a small scratch on the apple and on the bottom which you don't see anyway 😂👊🏻. Instructions in box were simple also. Brilliant service brilliant product ! Thank yous 😎👊🏻👊🏻

    MacBook Air Retina 13-inch (2018) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Excellent

    Purchased

    25/01/2026

  • Adil K.

    Verified purchase

    Reviewed 12/08/2025, United Kingdom.

    This is my second time buying from Back Market, and once again, I’m very impressed. I purchased a MacBook Pro M1 (2020) in pristine condition, and it truly lives up to that description — it looks and works just like new. The ordering process was smooth, and the packaging was secure. Delivery was a bit late, but that’s okay considering the quality I received. I’m very happy with my purchase and with Back Market’s reliability. Highly recommended!

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    24/07/2025

  • Frankie C.

    Verified purchase

    Reviewed 26/02/2026, United Kingdom.

    Device arrived in mint condition and works perfectly im very happy with my order as wasnt sure at first how legit the website was, very good shop to by near on brand new devices for a cheaper price, will be using backmarket again

    MacBook Air Retina 13-inch (2020) - Core i3 - 8GB SSD 256 QWERTY - English

    Condition

    Excellent

    Purchased

    29/01/2026

  • Monica M.

    Verified purchase

    Reviewed 08/02/2026, United Kingdom.

    this is my 4th order in 6 weeks with Christmas, birthday and my own need for a new personal Mac. As with the other 3 orders, this Mac is in great condition. Good as new. All set up as new. Back Market is the best.

    MacBook Air Retina 13-inch (2020) - Core i5 - 8GB SSD 512 QWERTY - English

    Condition

    Excellent

    Purchased

    26/01/2026

  • Scott W.

    Verified purchase

    Reviewed 24/08/2025, United Kingdom.

    absolutely great experience. MacBook arrived as good as new. All I had to do was reset factory settings as the os thought I was in Saudi arabia. went for the mid condition but it seems like it's straight out of the box. very happy. I've bought refurbished phones before and it's the same situation, dont be shy about buying a refurbished product! save the money!

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    07/08/2025

  • Jonpaul L.

    Verified purchase

    Reviewed 19/01/2026, United Kingdom.

    Much more than expected, this was the first time I used this service and I was really impressed with the service, the item matched the description and the overall quality of this experience. Much appreciated and grateful.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    02/01/2026

  • Mohammed K.

    Verified purchase

    Reviewed 18/11/2024, United Kingdom.

    I bought an Apple Watch Series 7 (excellent condition) and it was exactly as described and immaculate. Backmarket were extremely helpful and kept in constant contact with me to let me know when the item would arrive. Would highly recommended!

    Apple Watch Series 7 (2021) GPS 41 mm - Aluminium Midnight - Sport band Black

    Condition

    Excellent

    Purchased

    09/11/2024

  • Lena L.

    Verified purchase

    Reviewed 02/04/2024, United Kingdom.

    came really quickly and there are no scuffs or marks showing any damage would think it was in excellent condition even though i bought good condition. battery life is good and it’s fast at charging. the screen is bright and visible and works really well. would highly recommend if you are looking for a macbook when you haven’t had one before.

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB SSD 128 QWERTY - English

    Condition

    Good

    Purchased

    15/03/2024

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