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Seller reviews, items and info
Approved seller with 4.3/5 Stars ratingTrusted on Back Market for
Overall rating
236 verified reviewsRating details
Shipping
4.5/5
Packaging
4.6/5
Overall performance
4.3/5
Appearance
4.3/5
Reviews
Tia G.
Verified purchaseReviewed 30/06/2026, United Kingdom.
This device was in really good condition to say it was refurbished. I didn’t notice any signs or wear and tear. Some keys were abit sticky but other than that it worked like a brand new computer. Would definitely recommend if you’re looking for a good, affordable computer. P.s. t’s nice to see that computers are being refurbished instead of being thrown away.
Condition
Good
Purchased
16/06/2026
Mandy R.
Verified purchaseReviewed 10/07/2026, United Kingdom.
The laptop is better than expected, only a couple of minors, which was to be expected, it looks as though it has been dropped at some point in its previous life and one of the rubber feet are missing. It loaded easily and transfering everything over to my files went without any issues, it is a Gen 10 whereas paid for a 8th! Gave a 4 because it was not delivered by DPD on the day stated which is no fault of Back Market, I would definately use them again...brilliant service
Condition
Fair
Purchased
29/06/2026
Paul D.
Verified purchaseReviewed 11/07/2026, United Kingdom.
Excellent value for money, works straight out of the box perfectly and the condition is very good as described.
Condition
Good
Purchased
09/07/2026
Antony F.
Verified purchaseReviewed 06/07/2026, United Kingdom.
The laptop worked well. A few minor concerms with the physical condition - the navigation "nipple" in the center of the keyboard came loose, and the the lid seems slightly misaligned, but neither affect normal use.
Condition
Good
Purchased
29/06/2026
Steph R.
Verified purchaseReviewed 05/07/2026, United Kingdom.
The ordering process was really easy. The laptop arrived quicker than expected and was packaged really well. One downside is the box was ripped, but that was probably an issue with the courier. The laptop is great, and juat as good as a new one.
Condition
Fair
Purchased
27/06/2026
Adedolapo O.
Verified purchaseReviewed 26/01/2026, United Kingdom.
I’ve been enjoying a smooth experience with my laptop and more surprisingly the battery is great and last up to 6hrs after charging full and under heavy usage.
Condition
Good
Purchased
16/01/2026
Ann M.
Verified purchaseReviewed 21/07/2026, United Kingdom.
Had it for about 4 days now. It was well packaged. Had the mains lead which lights up when plugged in. Condition was good with no obvious defects or marks. It opened easily. Switched on with ease and much quicker than my previous older laptop. Keyboard is a delight to use - the keys are soft and responsive and light up when in use. Connecting to internet and downloading was straightforward. My only niggle was that there was no manual with it although I'm aware most tend to be online nowadays. Backmarket communicated well and often throughout the process. Delivery was quick.
Condition
Fair
Purchased
13/07/2026
Brittany H.
Verified purchaseReviewed 28/05/2026, United Kingdom.
Spotless condition.. fast efficient everything i needed and more
Condition
Good
Purchased
30/04/2026
Jackie L.
Verified purchaseReviewed 21/01/2026, United Kingdom.
The delivery took a bit longer than I’d expected (a week) but the laptop is amazing and worth the wait! It looks brand new with just a faint scratch on the lid but that’s it! The spec is fantastic and much cheaper than buying it elsewhere. Totally recommend BackMarket.
Condition
Good
Purchased
02/01/2026
David L.
Verified purchaseReviewed 14/06/2026, United Kingdom.
Very pleased. So much faster than my previous laptop. Quick delivery too.
Condition
Good
Purchased
02/06/2026