Phone was out of stock after ordering but the people selling rung me ASAP and organized a replacement (a Metallic Green, a rarer colour which would have cost £50 more) but they gave it to me with no extra cost and it was there literally the next day. Fantastic service and people involved 🙂

great purchase, competetive price and in like brand new state. Quick delivery as well. Came in original box, including usb cable, pen and brochures. I would recommend to anyone to visit Back Market and see what they got in stock.

The phone was ordered on Thursday delivered on Saturday. After a very close inspection I would say the phone was new. I know now why we have grandchildren, within half an hour everything was transferred from my old phone to the new one, thanks Connor. This was my second purchase from Back Market it won't be my last.

I have had the handset for about 2 weeks now, the phone arrived in an original box with factory plastics around it. I would deem it a "new" phone. Everything works perfectly and as it should. Sent my old phone in aswell and the process was incredibly simple. I will be definitely buying again and I can't recommend it enough

Speedy in processing payment, preparing the order for shipping as well as delivery..it’s just amazing 🥰 and yea my husband has fallen in love with phone despite having doubts of buying a refurbished cellphone

You know i’m happy with this order because i bought off back market. i genuinely love this app so affordable and great quality products as well. they come brand new. seriously happy.

We found a used/refurbished phone at a good price and placed an order. The phone was delivered quickly and the condition is exactly as described The additional benefit of a 12 month warranty added peace of mind to the purchase

The phone is fine. Pretty much entirely as described. Delivery was fast. Unfortunately, you guys put a sticker on the back of the phone that's proving very difficult to shift and to get the remaining adhesive off. Think I'll end up having to buy a case to cover it. So, thank-you so much for that 👎

I received my watch promptly, just like new. Hubby who never believed in back market marvelled. He was thinking it was new.

I love my new tablet x it was delivered quickly ,the whole experience from start to finish was brilliant x thankyou x