Customer reviews

We found a used/refurbished phone at a good price and placed an order. The phone was delivered quickly and the condition is exactly as described The additional benefit of a 12 month warranty added peace of mind to the purchase

Speedy in processing payment, preparing the order for shipping as well as delivery..it’s just amazing 🥰 and yea my husband has fallen in love with phone despite having doubts of buying a refurbished cellphone

I have had the handset for about 2 weeks now, the phone arrived in an original box with factory plastics around it. I would deem it a "new" phone. Everything works perfectly and as it should. Sent my old phone in aswell and the process was incredibly simple. I will be definitely buying again and I can't recommend it enough

great purchase, competetive price and in like brand new state. Quick delivery as well. Came in original box, including usb cable, pen and brochures. I would recommend to anyone to visit Back Market and see what they got in stock.

The phone was ordered on Thursday delivered on Saturday. After a very close inspection I would say the phone was new. I know now why we have grandchildren, within half an hour everything was transferred from my old phone to the new one, thanks Connor. This was my second purchase from Back Market it won't be my last.

...absolutely nothing to complain about . Phone arrived as indicated with little to no descernable wear and works perfectly with really good battery life. One improvement would be to include the small removal tool to enable you to open the sim door to install or swap sims.. I would happily use Backmarket again and also recommend to others. Thankyou

The phone is fine. Pretty much entirely as described. Delivery was fast. Unfortunately, you guys put a sticker on the back of the phone that's proving very difficult to shift and to get the remaining adhesive off. Think I'll end up having to buy a case to cover it. So, thank-you so much for that 👎

I have no complaints about the phone which looks brand new and such a great price being in my 70s I had to wait until my Son could come and set it up.for me but once done I was able to use it straight away. I cannot fault either the phone or the service from Back Market and have recommended it already.

I am really pleased with my purchase. The phone arrived in excellent quality, and was really easy to set up. Thank you for making good quality second hand phones accessible - it is so important from an environmental perspective. The service was great - from the product accurately matching the description to being kept up to date on the progress of my order.