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303 verified reviews in the last 10 years.
Andie S.
Purchased on the 11 February 2025
Verified purchaseAbsolutely brilliant. This is the first time I’ve used Back Market to buy a reconditioned phone and the whole experience has been outstanding. My iPhone 13 arrived within days and although I had signed up for one in good condition, it arrived like a brand-new phone in both looks and function. They took my old iPhone in as part exchange with a price I was very happy with. The communication throughout was excellent and my husband is soon going to order from this company. I have no hesitation in recommending them.
Condition
Good
Reviewed in United Kingdom on 23 February 2025
Peter M.
Purchased on the 14 June 2025
Verified purchaseThis was my second purchase from Back Market, and it was as successful as my first. I ordered the excellent condition on both my first and this purchase and they were immaculate with no signs of use whatsoever. Both were delivered within the time frame specified. I will definitely be ordering from yourselves again. Thanks!
Condition
Excellent
Reviewed in United Kingdom on 30 June 2025
Elena C.
Purchased on the 31 October 2024
Verified purchaseHappy with my purchase, IPhone 12 Pro. I’ve opted for good condition and it did not disappoint, I can’t see a mark on the phone. Will definitely use again in the future and recommend to friends & family!
Condition
Good
Reviewed in United Kingdom on 21 November 2024
Nicky R.
Purchased on the 26 June 2025
Verified purchaseI LOVE using this company, they’re fantastic, I had an iPhone and also had one for my son and husband plus an iPad for my mum, I cannot recommend them highly enough, very easy to use site, great customer service, easy returns and fantastic products 10/10 🙌🏼🙌🏼
Condition
Good
Reviewed in United Kingdom on 18 July 2025
Sanjid M.
Purchased on the 9 June 2025
Verified purchaseI am extremely grateful and happy with the product its great and working smoothly better than i expected and i even started my digital art journey with this ipad so this ipad is like a emotion to me really grateful One thing is just that its battery is running out quickly after few days only problem im facing not that much but noticeable if you could provide me any guidance or information in this that would be appreciated thank you for your service and support
Condition
Excellent
Reviewed in United Kingdom on 25 June 2025
Caroline L.
Purchased on the 25 October 2024
Verified purchaseI thought it was about time I upgraded my iphone 7 which had 78% battery and was needing to be charged multiple times a day and full of its 32GB. After research I decided to go for the Iphone 13 Pro max which wasn't available in pristine condition. It was only available in 'good' condition, but after reading reviews I thought this was a risk I was willing to take. I also ordered it to have a new battery. The delivery was a little slow but I was in no rush, I've had the iphone 7 for over 5 years. Upon inspection I did see a couple of dinks in the outer frame, but nothing to concern me. I was really impressed and battery was 100% health so I felt much relieved. It was much easier to set up than I thought and within half an hour I was able to use it. In a protective case, you cannot see the dinks so looks and feel brand new. This is the second phone i've bought through Backmarket as I bought Iphone XR for our foster child a couple years ago and that was also immaculate. Really happy with it, though i don't think this one will take me the 5 year distance due to it being larger than I thought.
Condition
Good
Reviewed in United Kingdom on 10 November 2024
David M.
Purchased on the 21 October 2024
Verified purchaseAll good, battery at 95% and only scratch was one in the main screen which a screen protector covered up completely. This was a good example which was expected to have some slight defects so was more than happy with what I got.
Condition
Good
Reviewed in United Kingdom on 3 November 2024
Paul B.
Purchased on the 13 February 2025
Verified purchase100 percent recommend this company, my iphone 11 is incredible. Efficient purchase too, thanks guys.
Condition
Good
Reviewed in United Kingdom on 2 March 2025
David G.
Purchased on the 1 January 2025
Verified purchaseCame on time . As described it had a few slight marks on the casing but put new case on the phone and now you can’t see them. Very happy with the phone works well as expected, would recommend to anyone.
Condition
Fair
Reviewed in United Kingdom on 12 January 2025
Paula L.
Purchased on the 18 October 2024
Verified purchaseBrilliant. Went for a phone in excellent condition and it is. No signs of wear at all. Splashed out on a new battery as I intend the phone to last for a good few years. Arrived two days earlier than expected. Would do this again.
Condition
Excellent
Reviewed in United Kingdom on 29 October 2024