Absolutely brilliant. This is the first time I’ve used Back Market to buy a reconditioned phone and the whole experience has been outstanding. My iPhone 13 arrived within days and although I had signed up for one in good condition, it arrived like a brand-new phone in both looks and function. They took my old iPhone in as part exchange with a price I was very happy with. The communication throughout was excellent and my husband is soon going to order from this company. I have no hesitation in recommending them.

Great service and although the phone was classed as ‘good’ I think it’s in excellent condition. I ordered one with a replacement battery just to make sure the charge lasted well. I did assume it would be an Apple battery but it shows as ‘unable to verify this iPhone has a genuine Apple battery.’ Other than that the phone is great.

I LOVE using this company, they’re fantastic, I had an iPhone and also had one for my son and husband plus an iPad for my mum, I cannot recommend them highly enough, very easy to use site, great customer service, easy returns and fantastic products 10/10 🙌🏼🙌🏼

This was my second purchase from Back Market, and it was as successful as my first. I ordered the excellent condition on both my first and this purchase and they were immaculate with no signs of use whatsoever. Both were delivered within the time frame specified. I will definitely be ordering from yourselves again. Thanks!

I am extremely grateful and happy with the product its great and working smoothly better than i expected and i even started my digital art journey with this ipad so this ipad is like a emotion to me really grateful One thing is just that its battery is running out quickly after few days only problem im facing not that much but noticeable if you could provide me any guidance or information in this that would be appreciated thank you for your service and support

Happy with my purchase, IPhone 12 Pro. I’ve opted for good condition and it did not disappoint, I can’t see a mark on the phone. Will definitely use again in the future and recommend to friends & family!

I thought it was about time I upgraded my iphone 7 which had 78% battery and was needing to be charged multiple times a day and full of its 32GB. After research I decided to go for the Iphone 13 Pro max which wasn't available in pristine condition. It was only available in 'good' condition, but after reading reviews I thought this was a risk I was willing to take. I also ordered it to have a new battery. The delivery was a little slow but I was in no rush, I've had the iphone 7 for over 5 years. Upon inspection I did see a couple of dinks in the outer frame, but nothing to concern me. I was really impressed and battery was 100% health so I felt much relieved. It was much easier to set up than I thought and within half an hour I was able to use it. In a protective case, you cannot see the dinks so looks and feel brand new. This is the second phone i've bought through Backmarket as I bought Iphone XR for our foster child a couple years ago and that was also immaculate. Really happy with it, though i don't think this one will take me the 5 year distance due to it being larger than I thought.

All good, battery at 95% and only scratch was one in the main screen which a screen protector covered up completely. This was a good example which was expected to have some slight defects so was more than happy with what I got.

Brilliant. Went for a phone in excellent condition and it is. No signs of wear at all. Splashed out on a new battery as I intend the phone to last for a good few years. Arrived two days earlier than expected. Would do this again.

This phone was purchased for one of my family in Sierra Leone and, although I have not personally used it, it appears to be in the perfect condition for purpose, and I'm extremely pleased - I will no doubt make further purchases through Back Market over time. Thank you