Customer reviews

Reviews

  • Joseph T.

    Verified

    Reviewed 07/11/2024, United Kingdom.

    I have been buying my phones and for my while family from Backmarket for years now. Each time, the phone I receive is better than expected and could easily be mistaken for brand new. The condition of every phone is great and the battery life on them is as good as new phones. I will continue to support this site. Not only are they helping the planet, they also help me save lots of money.

    Condition

    Excellent

    Purchased

    09/10/2024

  • Martin R.

    Verified

    Reviewed 01/11/2024, United Kingdom.

    Item looks unused and brand new. Well packaged and a great price. This is the second time I have used Back Market. Great service and prompt delivery. Used Tech at great prices and in great condition. I highly recommend. Keep up the good work guys

    Condition

    Excellent

    Purchased

    29/10/2024

  • Aerold B.

    Verified

    Reviewed 11/09/2023, United Kingdom.

    I can honestly say that the service from start to finish was fantastic. This was the first time I've used Backmarket and I'm happy to recommend them to anyone considering purchasing quality tech at excellent prices. The phone (Samsung galaxy S23+) is amazing, it arrived on time and was boxed securely, the phone looks band new with absolutely no signs that it had ever been used before. I would definitely use this service again. hanks Backmarket.

    Condition

    Excellent

    Purchased

    28/08/2023

  • Nick G.

    Verified

    Reviewed 21/01/2024, United Kingdom.

    nice condition, a few marks and the battery at 86%, I paid the highest price to get the best condition. I was worried that the refurb may have non apple parts, this wasn't the case. I think it would be better if the seller is a authorised refurbishment with genuine parts, this should be displayed on the listing. The phone is a jump in speed compared to my old XS

    Condition

    Excellent

    Purchased

    14/01/2024

  • Carys P.

    Verified

    Reviewed 18/12/2023, United Kingdom.

    Came super quickly, came in the original apple box with the charger and all papers. The box was the most damaged part with a big dent in the side and few scratches. The iPhone itself was almost COMPLETELY scratch free, no chips, cracks or anything. The only thing was the tiniest crack on the flash light which i realized a week after (so im not 100% sure if this was my fault or if it was there from the beginning). I got the phone in excellent condition which is was. Definitely no different to buying a brand new phone. It works completely fine and saved a good deal of money. Not to mention the impact a new phone would have had on the environment. I cannot recommend back market enough. I felt safe with my money and never thought I was being scammed. The assurance that the phones are checked and “restored” via a different company shows that you are getting a good quality. I saved almost £200 on the iPhone 14 and when i say it’s good as new. I made I wouldn’t have been able to tell the difference between this phone and a new phone.

    Condition

    Excellent

    Purchased

    27/11/2023

  • Hristiyan T.

    Verified

    Reviewed 04/02/2024, United Kingdom.

    After three months of use, I'm genuinely impressed with the product's quality! It arrived in excellent condition with a 100% battery, recently repaired with genuine Apple parts. While it took some time for the phone to adapt to my user habits, we've formed a great bond. Really thrilled to create more memories with it! 😊

    Condition

    Excellent

    Purchased

    29/11/2023

  • Sue H.

    Verified

    Reviewed 29/10/2023, United Kingdom.

    I had this phone in ‘excellent condition’ it arrived really quickly (much quicker than I was told) It appears never to have been out of the box! It is immaculate. I’m so pleased with it. This is the 3rd time I’ve used backmarket and each time have been massively impressed.

    Condition

    Excellent

    Purchased

    19/10/2023

  • Lynn G.

    Verified

    Reviewed 28/08/2023, United Kingdom.

    Was wary initially about purchasing over Internet.....no need! excellent updates on delivery, did what they said. ordered a Samsung S21 after dropping my beloved S10+ and irreparable. the only thing I don't like about the S21 is screenshotting. Apart from that a great phone

    Condition

    Excellent

    Purchased

    17/07/2023

  • Vusumzi michael K.

    Verified

    Reviewed 10/12/2023, United Kingdom.

    I never doubted the quality or the specs nor have I any complaints about the delivery time. the hand piece is of the good looks, feel and no unpleasant marks a great buy.currently in use in Africa no complications or issue due to high regional temps and rain fall. You have live d up to your promise on a quality product sold.

    Condition

    Excellent

    Purchased

    24/11/2023

  • Aishwarya C.

    Verified

    Reviewed 24/06/2023, United Kingdom.

    Ordered the iPhone 13, excellent condition. It came within 2 days! No scratches etc, looks brand new. Almost 100% battery life. Really happy with the purchase, was my first time buying products from back market and highly recommend it.

    Condition

    Excellent

    Purchased

    22/06/2023