V-TECH E-COMMERCE LTD's customer reviews

4.3/5

60 verified reviews in the last 6 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • M

    Maksym B.

    Purchased on the 6 May 2024

    4.9/5

    I ordered an iPhone 12 in excelent condition. Arrived without scratches, defects and 100% battery health. Would recommend this seller. There are also no notifications about non-original spare parts. The charging cable that came with the phone is slightly bent at the end of the wire, in general I think that it is not original... but I think there is nothing wrong with that. Lens is excellent as well. The packaging was good, worse than the original but great for a refurbished product. The only thing is that I waited a very long time after ordering for confirmation of arrival. There is no button to confirm the order, so you have to wait. I don’t know how long I waited, but I received the phone on May 8th, and I ordered it on the 6th, and for a week I looked at the status of the order to write a review and did not wait. After two weeks I can do it, but this is the fault of the marketplace and not the seller. Excellent as ordered! Thanks!

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 128GB - White - Unlocked
  • M

    Marie M.

    Purchased on the 31 May 2024

    4.5/5

    the phone so far( 3 weeks In) has been excellent. would never know it's not a brand new phone and my daughter has had no problems with it so far . it was quite nice it came in a plain generic box as my daughter had no idea we had got her an iPhone 12 untill she had actually opened the box .

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 128GB - Purple - Unlocked
  • A

    Alan J.

    Purchased on the 26 March 2024

    4.4/5

    Opted for an iPhone 12. It arrived within a couple of days and was as described. They took my iPhone 7 and the sum agreed for that was in my bank within 3 weeks. Would recommend to others and would certainly use Backmarket again.

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 128GB - Blue - Unlocked
  • T

    Tony B.

    Purchased on the 16 February 2024

    4.1/5

    Good selection to choose from. Different price points to satisfy quality required. Received my iPhone 12. All going well so far. Might look to purchase iPad to replace my old one. Works slightly different from my old iPhone. But a quick idiots search on the internet enabled me to figure it all out. Need to purchase one for my son next (upgrade). I’ll definitely consider Back-Market.

    Reviewed in United Kingdom on 21 March 2024

    iPhone 12 128GB - Purple - Unlocked
  • S

    Steve R.

    Purchased on the 13 March 2024

    5/5

    So glad I bought this! First time using back market. Phone in perfect condition (paid for best option and was cheaper than the 'good' option listed). Phone is new, basically. Great phone, great price. Highly recommend

    Reviewed in United Kingdom on 1 July 2024

    Google Pixel 7 128GB - Black - Unlocked
  • P

    Patricia D.

    Purchased on the 17 March 2024

    4.8/5

    Really lovely phone and in excellent condition, sevive was good and fast There really is only one small problem and that’s when I have incoming calls and chats it only rings once so if I’m not within range I miss it. Iv been hanging on to see if it sorts itself and really wondered if I wasn’t doing everything I should be as I’m not really great on these sort of things. Just to say I dealt with this company a couple of years ago when I bought my first phone from them and didn’t have any problems at all

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 64GB - Blue - Unlocked
  • C

    Chris M.

    Purchased on the 16 February 2024

    4.4/5

    Great service, phone arrived quickly in good quality packaging. No scratches on the screen or the back of phone. Only imperfections I could see was a tiny scuff on the bevel of the rear camera. Other than that it was A1 condition. Will definitely be buying my next phone off Back Market.

    Reviewed in United Kingdom on 3 March 2024

    iPhone 12 64GB - Blue - Unlocked
  • D

    Dana M.

    Purchased on the 10 February 2024

    4.8/5

    Bought the phone for my daughter's birthday. This is 3rd time I have used Backmarket. Really have nothing to complain about. Phone always works well, price is always reasonable and daughter's are always happy for another 1-2 years. :-) Never had any issues with phones I bought from this website. Would absolutely recommend it to anyone who is looking for the cheaper option of like new phone.

    Reviewed in United Kingdom on 5 March 2024

    iPhone 11 128GB - Black - Unlocked
  • L

    Lesley S.

    Purchased on the 31 December 2023

    5/5

    The quality of this phone is excellent and more than I anticipated. Delivery was fast and secure and the price was great too. Very easy to transfer data and set up for someone like me who is a bit of a technophobe. Warranty matched what was being offered by other retailers on new phones. Received just before a holiday so hadn't read all the instructions or aware of the full versatility of this phone...a bit of learning and discovery along the way. A great and positive surprise was the 'erase' feature on the photos that I didn't know was on this phone. Picture quality great. I would thoroughly recommend, and have recommended Black Market to others and I would use them again in the future.

    Reviewed in United Kingdom on 31 January 2024

    Galaxy S21 5G 128GB - Purple - Unlocked - Dual-SIM
  • L

    Linzi H.

    Purchased on the 1 March 2024

    5/5

    When my phone arrived I was so excited, because it looked like it was brand new and in its lovely box. I’m getting used to the fact the battery only charges to 85%, but that’s no hardship, and it seems to be holding its charge well. I can’t comment on the dual sim aspect yet, but I’m going overseas soon, so that will be the perfect opportunity to check out everything. Excellent condition, not a scratch to be found anywhere, and as I said, I could swear it’s brand new, based on the packaging and appearance when it arrived. Super fast service too, it seemed like I ordered it on one day and it arrived the very next day, so I couldn’t be happier. 😊

    Reviewed in United Kingdom on 24 March 2024

    Galaxy S21 5G 128GB - Grey - Unlocked - Dual-SIM