Ultimo Electronics Limited's customer reviews

Really good trustworthy website. True to description of the device. I received my Apple IPhone 13 Pro 128GB in Gold. The condition of it perfect. New condition, not a single scratch on the phone. Battery health is really good 91% for the price I paid. Really worth buying refurbished phones on this website. I'm soo happy about my new Purchase. I would recommend to buy again in the Future. And I'll recommend to friends and family too. :)

I ordered an IPhone 13 on 5/08/25 and it arrived the following day. I was debating whether I should order “Good Condition with average battery” or “Fair Condition and New Battery” I had a budget and decided to go for Fair and New, as battery life was a higher priority. I am very impressed on how quick it arrived and also the condition of it. I expected it to have scratches and thought it’s going to have a cover on it anyway, so it doesn’t matter too much. My partner has used Back Market before and recommended it to me, I will definitely use them again.

I ordered the iPhone 13 mini as I wanted something similar to my old SE 2020 to tide me over. There were a few very minor marks around the edge but barely noticeable, and obviously invisible by the time you pop on a case. It arrived with an unused charging cable. Took me a few days for my new and old phones to decide that they were prepared to talk to one another, but that’s all sorted now and I’m completely happy with my purchase. Well worth the money, very quick delivery, eco packaging and I would definitely use Back Market again.

After having to return an iPhone 11 Pro to another well-known "used tech" store, because they clearly don't "refurbish" phones and sold me a "B" grade item with only 77% battery health, I decided to check reviews of companies that sell properly refurbished phones. This led me to Back Market as they seem to be very responsive to customer queries, clearly are proud of their reputation and aim to help customers with any problems. Although the warranty on my iPhone 12 Pro is only for one year (as opposed to 5 years offered by the other store) I felt more confident that this phone would last me a good while. It arrived, with FREE delivery, very quickly, well-packaged and the phone was without any obvious signs of use, despite not being the top grade, and with a battery health of 86% (which keeps its charge for a good while). This phone is a better model than the one I returned, but cost the same price. It works very well and I'm very pleased with the service I have received (so far) from Back Market.

Very happy with the purchase of my IPhone 13 Pro. It was in pristine condition & delivered very quickly. My trade in was sent back and has been approved no problem. I would definitely recommend back Market & will definitely use them again in the future.

I love my new iPhone 13, this is not the first time I have bought an iPhone from Back Market, I have recommended this company to my friends and family, quick reliable service, I received my phone the next day, hassle free

It’s lovely the phone, no visible damage or cracks looks brand new but I asked for a new battery and they have giving me an unverified or non genuine battery.. They are sorting the problem out now as I reached out to them. Other than that I really like the iPhone 13 it’s cheap and affordable!

My Apple Watch arrived quickly and exactly as described. Really pleased with the product and the website as it was a really easy process! Thanks so much Back Market. I’ll be back next time I need some tech 😊

Really impressed with the entire purchase end to end. Chose a ‘good’ phone as that was the only available fur the colour and storage I wanted, and was nervous I’d not chosen ‘immaculate’. Didn’t need to worry as everything was great, a few marks but exactly as expected. Win win!

Have had this now for a couple of weeks. Great phone and the right choice for me, and choosing a new battery worked well (it shows up as 100 %, and is apparently a genuine apple part). Phone was very clean, basically no sign of use, feels like new. I just reset and wiped it once more (I think that had been done, but to be certain) and off I went. Quite happy!