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1,424 verified reviews in the last 24 months.
Mandickel K.
Purchased on the 23 July 2025
Verified purchaseI recently bought an iPhone 13 Pro Max from Back Market, and I’m really impressed. The phone arrived in excellent condition — it looks and feels brand new. Everything works perfectly, and I couldn’t be happier with the quality. For a refurbished phone, it’s a great deal and definitely worth it. Highly recommend!
Condition
Excellent
Reviewed in United Kingdom on 28 July 2025
Theo B.
Purchased on the 12 June 2025
Verified purchaseVery good seller and a very good item brought (excellent condition) Had about a (mm) scratch on the third camera lens to the right but you have to expect stuff like that with a refurbished phone but altogether a extremely good phone for the price and works perfectly fine without no problems battery percentage was on (84%) when i got it. Since i had not brought a new battery for it because i don’t really go on it all the time having this phone makes me want to go on it more and i use it all the time overall i am very pleased with this phone and have recommended many of my friends and family about this item and seller ultimately i couldn’t be more happy with my purchase for the price and delivery came 2 days early so very quick and fast delivery only took 2 days i will try and upload so photos of this phone as soon as possible thank you for the outstanding phone and i will be buying more from you.
Condition
Excellent
Reviewed in United Kingdom on 26 June 2025
Febian T.
Purchased on the 17 May 2024
Verified purchaseI’m happy with the phone that I bought from back market. I bought the excellent condition one iPhone 12 Pro 256GB gold and I was surprised to receive a phone with zero scratches or marks. Battery health was 87% which is not bad for a refurbished product. I want to thank back market for their excellent products and service.
Condition
Excellent
Reviewed in United Kingdom on 2 June 2024
Kidest E.
Purchased on the 21 December 2023
Verified purchaseI have received my I phone 13 pro max 128GB today. I am very impressed with the service at Back Market my iPhone 13 Pro Max arrived in excellent condition! No scratches on the screen, camera lenses or the back. Battery percentage was 90%. Express delivery came very fast and phone is absolutely amazing you can’t even tell it’s refurbished it’s like new . I am really pleased with the product and the service. 100% recommend. I will be definitely come back. Thank you Back Market.
Condition
Excellent
Reviewed in United Kingdom on 24 December 2023
Amy L.
Purchased on the 7 October 2024
Verified purchaseIn fantastic condition, both functionally and aesthetically. Only quarm is the battery life percentage is lower than expected considering it’s only a year old however, this is to be expected with refurbished phones.
Condition
Excellent
Reviewed in United Kingdom on 7 November 2024
Karen B.
Purchased on the 19 June 2025
Verified purchaseBrilliant phone. Upgraded from Samsung galaxy s23, definitely the best choice. Very impressed with the S24 Ultra, has everything I need for personal use. Excellent service from Black Market, phone arrived quickly and in excellent condition 👌
Condition
Excellent
Reviewed in United Kingdom on 30 June 2025
Charles B.
Purchased on the 16 August 2024
Verified purchaseI just can’t fault Backmarket at all. I’ve had an iPad, a MacBook, a iphone, an Apple Watch, and an Apple Pencil from here. Ranging from fair to excellent condition and quite frankly they’ve all been immaculate. The Apple pencil was in its original packaging. All of the technology was wrapped so well when it was delivered super secure and packed with lots of protection. All of the tech sets up as if brand new and the support from the company post purchase is incredible 10 out of 10 company would forever recommend.
Condition
Good
Reviewed in United Kingdom on 28 August 2024
Kenneth F.
Purchased on the 10 December 2023
Verified purchaseThat’s it I will never buy a new iPhone again or any phone for that matter. Backs market is my go to place now for that. I only upgraded from an 11 to a 12 pro max 512 GB which is perfect for what I need and it’s just like a brand new phone for half the price of a new one. Just bought my partner one for Xmas as well . Top quality great customer service and a very prompt delivery. I’ll be back soon looking for a refurbished Mack book pro Thanks A1
Condition
Excellent
Reviewed in United Kingdom on 24 December 2023
Pauline S.
Purchased on the 31 October 2023
Verified purchaseThis phone was marked as Fair and I expected to see a few marks or scratches. When it arrived I couldn't believe how perfect it was, it's like new! Great value along with a warranty. What more could you aske for? Thank you Back Market, I will definitely be shopping with you again, next is a new/refurbished Laptop when I am able to save some pennies.
Condition
Fair
Reviewed in United Kingdom on 1 December 2023
Andrew E.
Purchased on the 25 October 2023
Verified purchaseIt was my first time buying on Back Market, so I was somewhat apprehensive about buy an expensive, refurbished phone. I have been pleasantly surprised. The phone was in excellent condition, as new. The remaining iPhone battery life was slightly lower than expected but still ok at 89%. The phone arrived when it said it would so no complaints on that front. Overall, it was a good experience and would probably look to buy another phone on Back MArket when the time comes.
Condition
Excellent
Reviewed in United Kingdom on 9 November 2023