Back Market uses functional cookies required for browsing this site. We and our partners also use cookies that allow us to measure traffic and show you personalized content and ads rather than basic shiz. Think sea salt chocolate chunk vs. oatmeal raisin.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
558 verified reviews in the last 24 months.
Amy L.
Purchased on the 7 October 2024
Verified purchaseIn fantastic condition, both functionally and aesthetically. Only quarm is the battery life percentage is lower than expected considering it’s only a year old however, this is to be expected with refurbished phones.
Reviewed in United Kingdom on 8 April 2025
iPhone 15 Pro 128GB - Natural Titanium - UnlockedFebian T.
Purchased on the 17 May 2024
Verified purchaseI’m happy with the phone that I bought from back market. I bought the excellent condition one iPhone 12 Pro 256GB gold and I was surprised to receive a phone with zero scratches or marks. Battery health was 87% which is not bad for a refurbished product. I want to thank back market for their excellent products and service.
Reviewed in United Kingdom on 3 April 2025
iPhone 12 Pro 256GB - Gold - UnlockedCharles B.
Purchased on the 16 August 2024
Verified purchaseI just can’t fault Backmarket at all. I’ve had an iPad, a MacBook, a iphone, an Apple Watch, and an Apple Pencil from here. Ranging from fair to excellent condition and quite frankly they’ve all been immaculate. The Apple pencil was in its original packaging. All of the technology was wrapped so well when it was delivered super secure and packed with lots of protection. All of the tech sets up as if brand new and the support from the company post purchase is incredible 10 out of 10 company would forever recommend.
Reviewed in United Kingdom on 29 April 2025
iPad Pro 12.9 (2018) 3rd gen 64 GB - Wi-Fi - Space GrayLance B.
Purchased on the 18 July 2024
Verified purchaseThrilled to bits with another iPhone purchase from BackMarket. The service is very friendly, reliable and a total pleasure to do business with. I have recommended and still do tell all my family and friends how amazing BackMarket is. It’s a double win. Amazing tech at a great price and we playing our part in being eco friendly. Many thanks BackMarket. Keep it up!! 🤩💫
Reviewed in United Kingdom on 21 April 2025
iPhone 15 Pro 128GB - Natural Titanium - UnlockedKidest E.
Purchased on the 21 December 2023
Verified purchaseI have received my I phone 13 pro max 128GB today. I am very impressed with the service at Back Market my iPhone 13 Pro Max arrived in excellent condition! No scratches on the screen, camera lenses or the back. Battery percentage was 90%. Express delivery came very fast and phone is absolutely amazing you can’t even tell it’s refurbished it’s like new . I am really pleased with the product and the service. 100% recommend. I will be definitely come back. Thank you Back Market.
Reviewed in United Kingdom on 26 March 2025
iPhone 13 Pro Max 128GB - Silver - UnlockedAnita C.
Purchased on the 10 October 2024
Verified purchaseThe screen had no scratches, I was very pleased about that. It came with a charging cable but not an apple brand. Battery was 88% so not too bad. Securely packaged in Backmarket packaging. Arrived nice and quickly. Would use Backmarket again.
Reviewed in United Kingdom on 23 April 2025
iPhone 14 128GB - Blue - UnlockedKenneth F.
Purchased on the 10 December 2023
Verified purchaseThat’s it I will never buy a new iPhone again or any phone for that matter. Backs market is my go to place now for that. I only upgraded from an 11 to a 12 pro max 512 GB which is perfect for what I need and it’s just like a brand new phone for half the price of a new one. Just bought my partner one for Xmas as well . Top quality great customer service and a very prompt delivery. I’ll be back soon looking for a refurbished Mack book pro Thanks A1
Reviewed in United Kingdom on 26 March 2025
iPhone 12 Pro Max 512GB - Pacific Blue - UnlockedPauline S.
Purchased on the 31 October 2023
Verified purchaseThis phone was marked as Fair and I expected to see a few marks or scratches. When it arrived I couldn't believe how perfect it was, it's like new! Great value along with a warranty. What more could you aske for? Thank you Back Market, I will definitely be shopping with you again, next is a new/refurbished Laptop when I am able to save some pennies.
Reviewed in United Kingdom on 26 March 2025
iPhone 11 64GB - Purple - UnlockedAndrew E.
Purchased on the 25 October 2023
Verified purchaseIt was my first time buying on Back Market, so I was somewhat apprehensive about buy an expensive, refurbished phone. I have been pleasantly surprised. The phone was in excellent condition, as new. The remaining iPhone battery life was slightly lower than expected but still ok at 89%. The phone arrived when it said it would so no complaints on that front. Overall, it was a good experience and would probably look to buy another phone on Back MArket when the time comes.
Reviewed in United Kingdom on 26 March 2025
iPhone 12 64GB - Red - UnlockedPaul K.
Purchased on the 20 July 2023
Verified purchaseAround £340 for an "excellent" condition 256 GB iPhone 11 Pro was a pretty good deal. From the outside, the phone is indeed in a great shape: no issues on the screen, barely visible signs of wear on the body. So far, everything else seems to work as well – so "technically" and optically, the phone is indeed excellent. The condition of the battery, however, is at 81%: borderline ok, given the BackMarket guarantee. It's a shame BackMarket does not require "excellent" condition phones to have a new battery, these things are not that expensive.. Also, with this particular refurbisher, there were a couple of unprofessional details. They did not care to deep-clean the phone: yellow crust in the speaker and microphone cutouts, the phone was not reset/erased to default settings, the charging cable that came with it did not work. Finally, the phone was delivered plainly in a paper box: in terms of environmental packaging, I am all on board, but some wrapping around the actual device wouldn't hurt.
Reviewed in United Kingdom on 26 March 2025
iPhone 11 Pro 256GB - Space Gray - Unlocked