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Overall performance
4.4/5
Appearance
4.5/5
Accessories
4.2/5
Battery
4.1/5
Lens & Camera
4.6/5
Packaging
4.4/5
Shipping
4.6/5
Reviewed 03/09/2025, United Kingdom.
I recently purchased a refurbished iPhone 15 Pro Max 512GB in excellent condition, and I was initially a bit worried about the quality. However, I was honestly shocked when I received it—the phone looked absolutely brand new, without a single scratch! The delivery was super quick as well, which made the experience even better. This is by far the best refurbished company I’ve ever dealt with. From now on, if I need to buy anything, I’ll definitely be choosing Back Market again, 100% sure.
Condition
Excellent
Purchased
01/09/2025
Reviewed 05/10/2025, United Kingdom.
Bought this phone from Back Market all off the back of the reviews. I was not disappointed. Estimated delivery was 2-3 days but it arrived the day after ordering. The phone condition was excellent. I am really pleased and will definitely be using Back Market again and will recommend them to anyone who wants to listen
Condition
Excellent
Purchased
24/09/2025
Reviewed 07/10/2025, United Kingdom.
I bought this product having been skeptical of buying refurbished. But how wrong I was! Premium from inside to out, this ‘premium’ condition iPhone was literally brand new! I almost couldn’t fault anything: battery capacity at 100%, bodywork pristine. The only small fault would be the tiniest of micro scratches on one of the camera lenses (you’d almost have to use a magnifying glass), but this is nothing more than a minor inconvenience. Very happy with my purchase and can’t recommend BackMarket enough!
Condition
Premium
Purchased
04/10/2025
Reviewed 25/10/2025, United Kingdom.
Purchased iPhone 14 for my daughter. In “excellent” condition and it was. Not a mark on it that I could see. Battery was 100% so have some longevity with the purchase. Excellent price and quick delivery. Would look to upgrade my own phone with back market. Can and will certainly recommend.
Condition
Excellent
Purchased
18/10/2025
Reviewed 02/08/2025, United Kingdom.
I'm actually really surprised at this. I thought I'd give this service a go (they have a good returns policy too) and see what I could get for the money. It came in at a cost I couldn't resist and I'm glad I made the purchase. The condition is "fair" - just a few scratches on the back and a small dent, nothing that can't be disguised by a case which I'd be putting on anyway. The screen works perfectly and haven't had any issues. The QC seems absolutely fine for these pre-owned/refurbished models. If you're on the fence I'd make the leap. My particular iPad got delivered the next day as well, very happy with that.
Condition
Fair
Purchased
09/07/2025
Reviewed 07/10/2024, United Kingdom.
Hi there well firstly iam well pleased with the service from back market as for the watch really nice except for the strap not my bag so have changed it for a magnetic type really good features on the watch to be honest it's way to good for me only bug I have is the battery only lasts for a day if it's connected to my phone but that's all hope this helps regards Robert
Condition
Excellent
Purchased
19/09/2024
Reviewed 09/10/2025, United Kingdom.
I ordered my iPhone 16 Pro in ‘good’ condition, so I expected it to have some minor marks etc! But it is absolutely pristine, I would honestly have thought it was brand new! Super fast delivery too - it arrived in 3 working days. Couldn’t fault any aspect of this!
Condition
Good
Purchased
02/10/2025
Reviewed 17/09/2025, United Kingdom.
I’m very happy with the condition of the phone it’s literally brand new. Battery life is 100% NO marks or scratches. I received the iPhone 14 the very next day in the morning which was fantastic as I needed the iPhone for my son to take to school. The price for the phone was reasonably priced so I was ok with that. The condition I got was excellent, as it gives you 4 different options of what condition you was the phone in. I highly recommend to shop with back market. My best friend recommended me to get a iPhone for my son. I will soon be ordering a laptop for my son .
Condition
Good
Purchased
03/09/2025
Reviewed 21/06/2025, United Kingdom.
I've bought refurbished phones and laptops a few times previously through Backmarket and never had an issue, and this time was no exception. Prompt delivery (within 2 days) and the iPhone was even better than expected. Impeccable condition (it was rated as "Excellent") and when checked upon receipt, the battery health is great with max capacity 100% and a low cycle count. Very happy.
Condition
Excellent
Purchased
02/06/2025
Reviewed 17/11/2024, United Kingdom.
I bought the premium refurbished iphone 14 pro and I would say you couldn’t tell it from brand new. The screen, body and battery were/felt brand new. Well worth spending the extra! The phone was also shipped quickly, and the whole service with backmarket in general is great. I really recommend using backmarket to buy quality refurbished products :)
Condition
Premium
Purchased
01/11/2024