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255 verified reviews in the last 24 months.
Pip C.
Purchased on the 27 September 2024
Verified purchaseExcellent service. This is the second phone I have purchased, this time for my mum. She loves the phone. Arrived quickly and was well packed. This company provides service and 12 months warranty on well refurbished phones. Highly recommended.
Reviewed in United Kingdom on 17 October 2024
Galaxy A40 64GB - Black - UnlockedLynn M.
Purchased on the 26 January 2024
Verified purchaseAbsolutely delighted with my phone. I was very wary of buying a refurbished phone but so happy that I did. The phone came on time, well packaged with charge wire. The phone is fandabidozi so happy with it. Its just like brand new without the fancy box. Would highly recommend buying refurbished and Seller. Thank
Reviewed in United Kingdom on 11 February 2024
Galaxy S20 5G 128GB - Grey - UnlockedTracey H.
Purchased on the 8 January 2024
Verified purchasePhone was delivered 2 days after ordering & well before the estimated dates, which was brilliant. Wouldn't think it was a refurbished phone, it was immaculate,no scratches,marks etc. Even the box looked brand new. I'll never buy new again, even recommended Back Market to a friend 👍
Reviewed in United Kingdom on 21 January 2024
Galaxy A14 128GB - Silver - UnlockedRonald B.
Purchased on the 4 January 2024
Verified purchaseGreat service from Backmarket, speedy and well priced reconditioned 'top notch' iPhone SE 32GB for a fraction of the cost of a new model. Does what I want it to do and is indistinguishable from an 'out of the box' model as far as I can tell.
Reviewed in United Kingdom on 15 January 2024
iPhone SE (2016) 32GB - Space Gray - UnlockedLurdes H.
Purchased on the 2 July 2025
Verified purchaseI have received it! It came in a well sealed cardboard box. It had the charger wire and the little metal tool to open the Sim drawer on the phone. I believed I managed to switch all the apps from my S8 to my now S23 FE; so far I am very pleased with the phone. At the same time I purchased my excellent grade phone, I also bought a protective case. The case I received is not compatible with the phone, which I realised once I looked at it closely; it is for an S20 FE; the dimensions don't fit the updated version S23 FE. I am sure I typed in S23 FE but the result came up with S20 FE which I thought perhaps it was a compatible product. I have tried to obtain a return label for a refund but so far no reply. I am not keen to use the new phone without a protective case. That is the only thing that is bothering me. Why doesn't the item come with a return label in the package or at least have the return label on the up/website like most online businesses do, where the customer can print it, stick it on the parcel and send it back straightaway; cutting out the time wasting in between?
Reviewed in United Kingdom on 4 July 2025
Galaxy S23 FE 128GB - Grey - UnlockedGraham P.
Purchased on the 10 April 2025
Verified purchaseVery happy with my new phone-went for the 14 plus for the larger screen after upgrading from the 12. Phone was in great condition and arrived v promptly-no marks or scratches in sight. Have since taken up trading my previous phone with Back market and have to say the process went exactly as promised. Would have no hesitation in recommending Back market to anyone looking to purchase a quality phone at a realistic price and avoiding the ridiculous new prices advertised elsewhere.
Reviewed in United Kingdom on 8 May 2025
iPhone 14 Plus 256GB - Midnight - UnlockedSilvia S.
Purchased on the 4 April 2025
Verified purchaseI like most of this phone. Just a couple of issues: 1 - I don't enjoy the rounded sides. 2 - Finger recognition is simply not working - very annoying. There are alternatives, like face recognition, but that one is not being used to enter bank accounts and other apps. But altogether, this is a wonderful smartphone, and I enjoy its brilliance and speed.
Reviewed in United Kingdom on 16 April 2025
OnePlus 12 256GB - Black - UnlockedMarlon G.
Purchased on the 23 March 2025
Verified purchaseTablet in great quality. Lags a bit, but is to be expected at such a low price point. Expandable storage up to 1T and a headphone jack are rare features nowadays and are brilliant on this tablet. Would recommend if you want a cheap tablet!
Reviewed in United Kingdom on 7 April 2025
Galaxy Tab A9+ 64GB - Grey - Wi-Fi + 5GJohn D.
Purchased on the 21 March 2025
Verified purchaseThe phone came well packaged and in original box with the original phone case protector. Phone was in immaculate condition, really couldn't tell it was refurbed. Been using it for a week now and have no complaints. Great phone and love the fold experience. Definitely use back market again when needed
Reviewed in United Kingdom on 6 April 2025
OnePlus Open 512GB - Green - UnlockedNeil W.
Purchased on the 29 November 2024
Verified purchaseMy second purchase from Back Market. Again very pleased with the "new" phone that I purchased, it was a good price, arrived very quickly. it was described as being in excellent condition, and it is certainly that, essentially it is a new phone. Most certainly an upgrade on my old Samsung phone. Taking me a while to familiarise myself with how it works. I would but from Back Market again for sure and recommend to friends.
Reviewed in United Kingdom on 15 December 2024
Galaxy S22 5G 128GB - Black - Unlocked