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4.3/5
Shipping
4.6/5
Lens & Camera
4.5/5
Accessories
4.2/5
Packaging
4.5/5
Overall performance
4.4/5
Appearance
4.6/5
Reviewed 28/08/2025, United Kingdom.
Delighted with my purchase, BM said it was in excellent condition, and it was, no marks or scratches. I will be buying from them again in the future!! Very happy. 😄💜👌
Condition
Excellent
Purchased
29/07/2025
Reviewed 17/08/2025, United Kingdom.
I bought a OnePlus 12 in "excellent" condition. It's effectively a brand new phone. I got the standard battery, and it's still got 100% capacity. The phone is rapid, battery lasts forever and the cameras are very decent. I love the detail of including the 100W SuperVOOC charger in the delivery. The charging speed really is as fast as advertised. BackMarket delivered the phone 2 days ahead of their predicted time. Excellent phone and excellent service!
Condition
Excellent
Purchased
15/08/2025
Reviewed 06/07/2025, United Kingdom.
I absolutely love this tablet. I bought myself a blue one, then bought the silver one for my wife. She loves it like I do! Both really happy with the Galaxy Tab A9+ Thanks BackMarket. 👍🏻👍🏻🇬🇧🇬🇧
Condition
Excellent
Purchased
25/06/2025
Reviewed 04/07/2025, United Kingdom.
I have received it! It came in a well sealed cardboard box. It had the charger wire and the little metal tool to open the Sim drawer on the phone. I believed I managed to switch all the apps from my S8 to my now S23 FE; so far I am very pleased with the phone. At the same time I purchased my excellent grade phone, I also bought a protective case. The case I received is not compatible with the phone, which I realised once I looked at it closely; it is for an S20 FE; the dimensions don't fit the updated version S23 FE. I am sure I typed in S23 FE but the result came up with S20 FE which I thought perhaps it was a compatible product. I have tried to obtain a return label for a refund but so far no reply. I am not keen to use the new phone without a protective case. That is the only thing that is bothering me. Why doesn't the item come with a return label in the package or at least have the return label on the up/website like most online businesses do, where the customer can print it, stick it on the parcel and send it back straightaway; cutting out the time wasting in between?
Condition
Excellent
Purchased
02/07/2025
Reviewed 30/04/2026, United Kingdom.
Great experience with the Back Market app! I ordered a Samsung Galaxy Tab 2, but they upgraded me and shipped a Tab 3 instead. The tablet arrived in great condition, works perfectly, and the whole process was smooth and fast. Really happy with the service and value — would definitely use Back Market again!
Condition
Excellent
Purchased
17/04/2026
Reviewed 17/10/2024, United Kingdom.
Excellent service. This is the second phone I have purchased, this time for my mum. She loves the phone. Arrived quickly and was well packed. This company provides service and 12 months warranty on well refurbished phones. Highly recommended.
Condition
Excellent
Purchased
27/09/2024
Reviewed 06/04/2025, United Kingdom.
The phone came well packaged and in original box with the original phone case protector. Phone was in immaculate condition, really couldn't tell it was refurbed. Been using it for a week now and have no complaints. Great phone and love the fold experience. Definitely use back market again when needed
Condition
Excellent
Purchased
21/03/2025
Reviewed 13/08/2025, United Kingdom.
Absolutely brilliant service.Third time ordering off you guys and every time it’s been faultless.Quick delivery, packaged well, the phone was spotless and most certainly exactly as described. Will be coming to you again in December for new phones for my girls! Thanks again x
Condition
Excellent
Purchased
31/07/2025
Reviewed 12/01/2025, United Kingdom.
Got a Pixel 7A in excellent condition. Looks completely brand new, battery is excellent (lasting me 2 days between charges at the moment). The only problem is that it keeps forgetting my Garmin watch, but as it hasn't forgotten any other Bluetooth devices paired with it I'm going to assume it's not the phone that is the issue. Overall I'm very happy! This is the 3rd phone I've bought from Back market and in all honesty I can't imagine buying a brand new phone again.
Condition
Excellent
Purchased
28/12/2024
Reviewed 08/07/2025, United Kingdom.
The phone works perfectly and its condition is pristine as advertised. The shopping and delivery went smoothly. Happy to recommend!
Condition
Excellent
Purchased
07/06/2025
Seller registration number
07516260
Trade register number
07516260
Legal address
Sourse LimitedUnit G, 17-23 Broughton LaneManchesterM8 9TYUnited Kingdom
Seller's country of origin
United Kingdom