SANDOX LTD

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

562 verified reviews

Rating details

  • Battery

    4.5/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.5/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • Tahreen K.

    Verified purchase

    Reviewed 05/04/2026, United Kingdom.

    the iPhone 15 came looking brand new was amazing had no scratches whatsoever currently using it and have had no problems been using for 2 weeks now. honestly if you guys are scared of being scammed dont be these guys are great sellers and those tiktoks make you worry for no reason lol.

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    23/03/2026

  • Harry B.

    Verified purchase

    Reviewed 19/07/2025, United Kingdom.

    The phone was in really good condition, screen and back was flawless. Really responsive screen display, basically everything you need in a phone, practically no difference although refurbished. But the screen protector that comes with the phone is terrible, it affects the detection of your fingers onto your screen so it wont be that accurate or responsive.

    iPhone 11 64GB - White - Unlocked

    Condition

    Excellent

    Purchased

    16/07/2025

  • Christopher H.

    Verified purchase

    Reviewed 09/02/2026, United Kingdom.

    Really nice phone in exceptional condition, much better than anticipated, and very well packaged for transit and delivery. We were actually looking for a phone in ‘Pristine’ condition but needn’t have bothered. We’re picky, but we just couldn’t find any marks of any significance even up close. The only hiccup occurred after transferring data from an old iPhone 8 to the ‘new’ iPhone 13 mini. The transfer wouldn’t complete as the ‘new’ phone said that its screen wasn’t recognised because it had detected than non Apple replacement parts had been used. I’ve never seen this before on any iPhone, but after restarting the transfer process it completed successfully second time round. Weird. After this experience with Back Market we’d buy from them again in a shot!

    iPhone 13 mini 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    27/01/2026

  • Dave D.

    Verified purchase

    Reviewed 04/01/2026, United Kingdom.

    Had my doubts, some places advertise refurbished items as being in "excellent" condition and when you get them they are anything but. Back Market have been amazing from start to finish, easy ordering and quick delivery even over the Christmas period. The iPhone I ordered for my wife came well packaged with a charging lead and even a screen protector and the phone itself is in amazing condition. No marks or scuffs on the body or screen and it works perfectly, you would think it was brand new. Great price as well. Thank you Back Market A++

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    24/12/2025

  • Krupa P.

    Verified purchase

    Reviewed 20/05/2026, United Kingdom.

    Great product and fantastic price for refurbished Google pixel phone. It's in really good condition, it looks new. Speedy delivery and great communication. My son is very pleased with it, thank you!

    Google Pixel 7 Pro 128GB - Grey - Unlocked

    Condition

    Fair

    Purchased

    04/05/2026

  • Murad C.

    Verified purchase

    Reviewed 15/05/2026, United Kingdom.

    Really happy with my phone. The screen has been replaced with a compatible third-party display and the camera was transferred from another iPhone, but the condition is still excellent — not a single scratch on it. The battery easily lasts all day too. If you inspect it very, very closely you can spot a tiny mark from a knock, but it doesn’t affect me in the slightest. Considering it’s in 1G condition and looks nearly brand new, it’s an amazing deal for the price. They also gave me the highest value I was offered for my traded-in iPhone 13 Pro, so overall I’m extremely pleased with the experience.

    iPhone 16 Pro Max 1000GB - Desert Titanium - Unlocked

    Condition

    Excellent

    Purchased

    27/04/2026

  • Jessica C.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    My new iPhone 8 is great, it looks like new and works well. I'm very happy with the sound as my last phone was not loud enough and the sound on this phone is so much better, also the battery lasts longer than my previous phone. Very happy.

    iPhone 8 64GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    11/02/2026

  • Aeysha C.

    Verified purchase

    Reviewed 06/07/2025, United Kingdom.

    I am so happy with my purchase!! I ordered my iPhone 13 in excellent condition and it’s literally like I’ve just bought it from the Apple Store!! Absolutely amazing, I will definitely be ordering more from here!!

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    24/06/2025

  • Abshir I.

    Verified purchase

    Reviewed 09/10/2024, United Kingdom.

    100% recommended! SANDOX LTD Reviewed in the United Kingdom on 09 october 2024 The delivery was quick and you could not say that this was a refurbished phone. It literally looks like brand new, not one scratch or a dent. It didn’t come with an original Apple box but in a generic Brown one with orginal cable and orginal screen protection also with orginal case has magnetic, and the iPhone was wrapped in a soft sort of air cushion. Battery life is 87% so still pretty good. If you’re not fussed about getting the absolute latest gear, this is a great way to buy a smartphone which is still top notch quality. Purchased from “ Sandox Ltd”, highly recommended. i have never met before like this company how it nice absolotely in back market this company is number one i’m sure really.

    iPhone XS Max 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    01/10/2024

  • Samuel O.

    Verified purchase

    Reviewed 19/04/2026, United Kingdom.

    I had a mixed experience with Back Market, but ultimately I was left disappointed. My first order was marked as delivered but never arrived. I had to go through a lengthy process, including providing CCTV evidence, before the issue was resolved and a refund was issued. This was very stressful, especially as my account was initially flagged during the investigation. I was later given a small goodwill discount, which I appreciated. I decided to give it another try and ordered an iPhone 15 Pro Max. The delivery was very fast, arriving in less than 24 hours, which was impressive. However, I was disappointed with the condition of the device. Despite being listed as “Excellent,” the phone shows an “Unknown” display in the parts and service history, and the battery information displays an unrealistic future manufacture date (2030). This raises concerns about the quality and transparency of the replacement parts used. While the phone functions well overall, this is not what I would expect from a device advertised in excellent condition. An “Excellent” phone should not have unclear component history or inconsistent battery information. Overall, although the issue with my first order was eventually resolved, the final experience has left me with concerns about quality control and consistency. Buyers should be cautious and pay close attention to the individual seller, as standards may vary.

    iPhone 15 Pro Max 256GB - White Titanium - Unlocked

    Condition

    Excellent

    Purchased

    10/04/2026

14 products