SANDOX LTD

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

564 verified reviews

Rating details

  • Battery

    4.5/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.5/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • Tahreen K.

    Verified purchase

    Reviewed 05/04/2026, United Kingdom.

    the iPhone 15 came looking brand new was amazing had no scratches whatsoever currently using it and have had no problems been using for 2 weeks now. honestly if you guys are scared of being scammed dont be these guys are great sellers and those tiktoks make you worry for no reason lol.

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    23/03/2026

  • Harry B.

    Verified purchase

    Reviewed 19/07/2025, United Kingdom.

    The phone was in really good condition, screen and back was flawless. Really responsive screen display, basically everything you need in a phone, practically no difference although refurbished. But the screen protector that comes with the phone is terrible, it affects the detection of your fingers onto your screen so it wont be that accurate or responsive.

    iPhone 11 64GB - White - Unlocked

    Condition

    Excellent

    Purchased

    16/07/2025

  • Christopher H.

    Verified purchase

    Reviewed 09/02/2026, United Kingdom.

    Really nice phone in exceptional condition, much better than anticipated, and very well packaged for transit and delivery. We were actually looking for a phone in ‘Pristine’ condition but needn’t have bothered. We’re picky, but we just couldn’t find any marks of any significance even up close. The only hiccup occurred after transferring data from an old iPhone 8 to the ‘new’ iPhone 13 mini. The transfer wouldn’t complete as the ‘new’ phone said that its screen wasn’t recognised because it had detected than non Apple replacement parts had been used. I’ve never seen this before on any iPhone, but after restarting the transfer process it completed successfully second time round. Weird. After this experience with Back Market we’d buy from them again in a shot!

    iPhone 13 mini 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    27/01/2026

  • Dave D.

    Verified purchase

    Reviewed 04/01/2026, United Kingdom.

    Had my doubts, some places advertise refurbished items as being in "excellent" condition and when you get them they are anything but. Back Market have been amazing from start to finish, easy ordering and quick delivery even over the Christmas period. The iPhone I ordered for my wife came well packaged with a charging lead and even a screen protector and the phone itself is in amazing condition. No marks or scuffs on the body or screen and it works perfectly, you would think it was brand new. Great price as well. Thank you Back Market A++

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    24/12/2025

  • Krupa P.

    Verified purchase

    Reviewed 20/05/2026, United Kingdom.

    Great product and fantastic price for refurbished Google pixel phone. It's in really good condition, it looks new. Speedy delivery and great communication. My son is very pleased with it, thank you!

    Google Pixel 7 Pro 128GB - Grey - Unlocked

    Condition

    Fair

    Purchased

    04/05/2026

  • Murad C.

    Verified purchase

    Reviewed 15/05/2026, United Kingdom.

    Really happy with my phone. The screen has been replaced with a compatible third-party display and the camera was transferred from another iPhone, but the condition is still excellent — not a single scratch on it. The battery easily lasts all day too. If you inspect it very, very closely you can spot a tiny mark from a knock, but it doesn’t affect me in the slightest. Considering it’s in 1G condition and looks nearly brand new, it’s an amazing deal for the price. They also gave me the highest value I was offered for my traded-in iPhone 13 Pro, so overall I’m extremely pleased with the experience.

    iPhone 16 Pro Max 1000GB - Desert Titanium - Unlocked

    Condition

    Excellent

    Purchased

    27/04/2026

  • Aeysha C.

    Verified purchase

    Reviewed 06/07/2025, United Kingdom.

    I am so happy with my purchase!! I ordered my iPhone 13 in excellent condition and it’s literally like I’ve just bought it from the Apple Store!! Absolutely amazing, I will definitely be ordering more from here!!

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    24/06/2025

  • Abshir I.

    Verified purchase

    Reviewed 09/10/2024, United Kingdom.

    100% recommended! SANDOX LTD Reviewed in the United Kingdom on 09 october 2024 The delivery was quick and you could not say that this was a refurbished phone. It literally looks like brand new, not one scratch or a dent. It didn’t come with an original Apple box but in a generic Brown one with orginal cable and orginal screen protection also with orginal case has magnetic, and the iPhone was wrapped in a soft sort of air cushion. Battery life is 87% so still pretty good. If you’re not fussed about getting the absolute latest gear, this is a great way to buy a smartphone which is still top notch quality. Purchased from “ Sandox Ltd”, highly recommended. i have never met before like this company how it nice absolotely in back market this company is number one i’m sure really.

    iPhone XS Max 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    01/10/2024

  • Jessica C.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    My new iPhone 8 is great, it looks like new and works well. I'm very happy with the sound as my last phone was not loud enough and the sound on this phone is so much better, also the battery lasts longer than my previous phone. Very happy.

    iPhone 8 64GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    11/02/2026

  • Fatima S.

    Verified purchase

    Reviewed 27/04/2025, United Kingdom.

    I am happy with my iPhone 14 Pro Max however I have noticed a minor issue. I know the display is not an AppleOriginal and sometimes the touchscreen in some areas freezes, only for a couple of seconds and I will be keeping an eye on this. Also, although it’s stated on the site that this phone is compatible with a physical sim, mine didn’t work and I had to get an E-sim, which is working perfectly.

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    17/04/2025

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