Customer reviews

Overall rating

238 verified reviews

Rating details

  • Overall performance

    3.6/5

  • Accessories

    3.9/5

  • Appearance

    3.7/5

  • Battery

    3.9/5

  • Lens & Camera

    4.1/5

  • Packaging

    4/5

  • Shipping

    3.8/5

Reviews

  • Sarah L.

    Verified

    Reviewed 15/02/2024, United Kingdom.

    Started off on the old Macs and then an iMac. Prices converted me to android. Very happy to be playing with an iPad now.

    Condition

    Excellent

    Purchased

    05/01/2024

  • John B.

    Verified

    Reviewed 25/10/2023, United Kingdom.

    Excellent service. Phone arrived earlier than expected and is as new. Will definitely use Back Market again.

    Condition

    Excellent

    Purchased

    08/10/2023

  • Jennifer R.

    Verified

    Reviewed 23/09/2023, United Kingdom.

    I was delighted with the iPhone and excellent conditionI received it in. It arrived exactly when advised.

    Condition

    Excellent

    Purchased

    28/08/2023

  • Sebastian M.

    Verified

    Reviewed 02/03/2024, United Kingdom.

    super condition and the best-refurbished items for the price

    Condition

    Excellent

    Purchased

    31/10/2023

  • Ian R.

    Verified

    Reviewed 24/12/2023, United Kingdom.

    Very happy with my purchase, my only gripe is that it didn't come in a box, just bubble wrap and as it was a Christmas present for my mum, this was disappointing

    Condition

    Excellent

    Purchased

    11/12/2023

  • Michael H.

    Verified

    Reviewed 21/08/2023, United Kingdom.

    Initially had trouble getting it to copy data from old phone (it took several attempts where it just stalled for many hours) but eventually it worked. Its now operating very well.

    Condition

    Excellent

    Purchased

    01/08/2023

  • Helen D.

    Verified

    Reviewed 08/04/2022, United Kingdom.

    I am super pleased with my 'new' purchase. I did lots of research about buying a reconditioned phone and I'm glad that I did and that it led me to Back Market. So much choice and every item is well described in detail. Phone arrived in 4 days and looks as good as brand new. Very pleased. Thanks

    Condition

    Excellent

    Purchased

    12/03/2022

  • Anna S.

    Verified

    Reviewed 20/04/2023, United Kingdom.

    You wouldn’t know this product is not new. It works perfectly. There’s so much to it I’ve got a lot of new updates to learn since my last max book pro from 2011! Well worth spending the extra money for the excellent quality and newer model, and certainly better to buy a refurb - saving money and helping with the amount of waste we produce by constantly buying new. So thank you. I’m very pleased with it. I cannot see any visible scratches and it’s very good quality sound and picture.

    Condition

    Excellent

    Purchased

    30/03/2023

  • Peter M.

    Verified

    Reviewed 01/05/2022, United Kingdom.

    Ordered an excellent condition iPhone Xs, it was delivered really quickly and was indeed in excellent condition, it even came with a new (after market) charger and charging cable. Very pleased with the service, would definitely buy from Back Market again.

    Condition

    Excellent

    Purchased

    11/03/2022

  • David J.

    Verified

    Reviewed 01/02/2022, United Kingdom.

    I wasn't sure about buying a refurbished phone but the reviews for this site meant I decided to give it a go. I am so pleased I did! The phone I bought was classed as 'excellent' and when it came it was actually immaculate - and a saving of £100 on a new one. The only problem with my order was that the charging cable was the wrong one. I contacted the seller and they replied quickly (on a Sunday!) and gave me a partial refund straight away. I will definitely be using Back Market for any future phone purchases.

    Condition

    Excellent

    Purchased

    11/01/2022