Regents Computer Ltd's customer reviews

3.9/5

44 verified reviews in the last 6 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%
  • M

    Mark G.

    Reviewed in United Kingdom on 24 March 2024

    4.8/5
    100% Happy. The phone looks brand new. Everything functions correctly and the battery life performs as if it was new. Only one minor snag in the set up was that one of the set up functions came up in the French language, which was easily overcome by comparing the set up sequence to my old phone which is in English. The phone was delivered well before the estimated delivery date, which was a huge bonus. I will definitely use Back Market in the future and recommend them to anyone who is considering purchasing a refurbished phone.
    Galaxy S10+ 128GB - Black - Unlocked

    Purchased on the 11 March 2024

  • J

    John D.

    Reviewed in United Kingdom on 31 January 2024

    5/5
    I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.
    Dell Latitude 5290 12-inch Core i7-8650U - SSD 256 GB - 16GB QWERTY - English

    Purchased on the 24 December 2023

  • B

    Brett J.

    Reviewed in United Kingdom on 19 January 2024

    4.9/5
    Prompt, secure delivery from the refurbisher. iPad looks and performs exactly as promised. Thank you Back Market!
    iPad Pro 10.5 (2017) 1st gen 256 Go - WiFi - Space Gray

    Purchased on the 30 December 2023

  • L

    Lucian I.

    Reviewed in United Kingdom on 3 December 2023

    5/5
    The delivery was super fast, they estimated around like one week, but it came in 2 to 3 days (I'm living in the UK). Big kudos to the support team, I ordered the item at a wrong address (wrong postal code), and Issah from Customer Service reached me and fix the problem in no time. The item ordered (Dell Latitude 7480 15-inch (2017) - Core i7-7600U - 32GB - SSD 512 GB QWERTY - English) looks and works pretty nice so far. Very good condition, looks brand new.
    Dell Latitude 7480 15-inch (2017) - Core i7-7600U - 32GB - SSD 512 GB QWERTY - English

    Purchased on the 20 November 2023

  • M

    Malcolm D.

    Reviewed in United Kingdom on 9 November 2023

    4/5
    The only feedback on the item is the charging unit is defective, as it does not and failed to charge the unit. Had to resort to using my other iPad charging unit/cable. Also I asked for a gold back coloured item but received a silver coloured item, can you explain the reason for this. I look forward in response to the solution. Kind regards
    iPad 9.7 (2018) 6th gen 32 Go - WiFi + 4G - Gold

    Purchased on the 5 November 2023

  • A

    Alison D.

    Reviewed in United Kingdom on 18 December 2023

    4.8/5
    Easy transaction. Received package before stated date. Phone was very well packed. Phone was in excellent condition. All set up with no issues. Only downside was that charging cable was faulty and very slow to charge.
    Galaxy A51 128GB - White - Unlocked - Dual-SIM

    Purchased on the 4 December 2023

  • G

    Gareth W.

    Reviewed in United Kingdom on 13 December 2023

    5/5
    Absolutely delighted with what looks to me like a new phone for a fraction of the cost. The seller contacted me to say the black phone they'd been preparing for me had failed their tests, but would I accept a blue one instead. I agreed and they promised to send it out earlier than had previously been advised for the black one. Very happy.
    Galaxy S10e 128GB - Black - Unlocked

    Purchased on the 26 November 2023

  • K

    Kit A.

    Reviewed in United Kingdom on 17 April 2024

    5/5
    I’m absolutely blown away by my order. Firstly, it wasn’t due to arrive until Tuesday 23rd (according to BackMarket) — I ordered at 12:30 Monday 15th and it arrived at 12:30pm on Wednesday 17th. Secondly, the product runs amazingly. 99% capacity battery, not a single mark on it. It genuinely seems like it’s brand new. I could not be happier with the product, thank you Regent Computers LTD, and BackMarket.
    MacBook Pro 13.3-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Purchased on the 14 April 2024

  • M

    Meryl T.

    Reviewed in United Kingdom on 28 April 2024

    5/5
    The iPad I ordered is fab! Like new! Arrived swiftly with good clear communication all the way along. Would definitely recommend Backmarket.
    iPad 10.2 (2021) 9th gen 256 Go - WiFi - Silver

    Purchased on the 8 April 2024

  • M

    Mark E.

    Reviewed in United Kingdom on 21 April 2024

    5/5
    Excellent product exactly as described ready to use as good as new. Fast delivery. Highly recommend.
    Lenovo ThinkPad T490 14-inch (2018) - Core i7-8565U - 16GB - SSD 512 GB QWERTY - English

    Purchased on the 7 April 2024