All good. Easy website to navigate on which to identify the different models available and just what you get for your money. Ordering easy. Delivery on time, well packed and undamaged. Product (MacBook Pro) works as advertised.

I bought Dell Latitude 3540 from backmarket two weeks ago. When I tried to charge it i found the charger pin was curve( The inside pin was not in its position). And I also noticed that some of screw was not fitted properly, this make me disappointed. How they refurbished it? It exceed my expectation totally. There were some scratch outside of the body this is not a major issue i think as a refurbished laptop. However the charger and screw issue make me really disappointed.

I ordered a blue Haweip30 p30 and was given a date for delivery. The next day I was rung by a man who said the blue phone wasn't as they thought but could offer a, white one with a revised delivery date, early than the original date. The phone took longer than the estimated delivery. The phone is in very good condition and I'm happy with it even though it seems slower than my old phone. I would recommend blackmarket for reconditioned mobile phones based on mine.

I was not happy when the phone I ordered and paid for wasn't available for some reason, but the mix up was swiftly corrected when I ordered another phone which was delivered very swiftly and I have to say thet it is like new, very happy.

The only issue I have with it is that the TrackPoint button (red on keyboard) has made a mark with the pixels on the screen, which is only visible when the screen is dark. Other than that, it is perfect.

I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.

I’m so happy with my new IPad and the condition of it is excellent. My overall experience as a first time customer was very satisfactory.

Delivered on time and well packaged. Laptop is excellent. Condition matches the category, it looks brand new to me. Very pleased with the order.

The phone is great. I've had trouble transfering data from my old I phone due to its age but otherwise very pleased with my purchase.

Disappointed with Refurbished Quality I ordered a refurbished phone, but the quality was not up to the mark. The packaging felt sloppy, and the phone’s body wasn’t properly reassembled—some parts were misaligned. It was listed as a dual SIM device, but only one SIM slot works. Overall, not satisfied with the condition or the accuracy of the product description.