Refurb Phone's customer reviews

109 verified reviews in the last 24 months.

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  • D

    Dylan D.

    Purchased on the 23 January 2025

    Verified purchase

    Was a bit dubious about buying reconditioned, however, very happy with my purchase exactly as they described

    Reviewed in United Kingdom on 2 February 2025

    iPad Pro 12.9 (2017) 2nd gen 256 GB - Wi-Fi - Space Gray
  • D

    Delphi B.

    Purchased on the 27 April 2025

    Verified purchase

    iPad arrived with charging lead, and in perfect condition (although I only ordered good). I wanted a machine a bit lighter than my laptop to make notes on in college, and has been very useful so far. I will definitely order from backmarket next time I need to get some new tech; better for the planet, cheaper, and there seem to be no downsides!

    Reviewed in United Kingdom on 11 May 2025

    iPad Air (2019) 3rd gen 64 GB - Wi-Fi - Gold
  • S

    Sophie R.

    Purchased on the 22 December 2024

    Verified purchase

    Item exceeded expectations and I was very pleased with how quickly it was dispatched, especially as it was during the Christmas rush. Have since recommended Back Market to a friend who has purchased her own phone from you.

    Reviewed in United Kingdom on 5 January 2025

    Sony Xperia 1 IV 256GB - Purple - Unlocked - Dual-SIM
  • T

    Terence C.

    Purchased on the 5 December 2024

    Verified purchase

    My order arrived on time. The phone was in almost perfect condition, just with one or two very faint and almost invisible scratches on the back. For all intents it appeared brand new. The battery lasts for two days with moderate use. I am very happy with this purchase

    Reviewed in United Kingdom on 22 December 2024

    Galaxy Note10+ 256GB - Silver - Unlocked
  • C

    Christopher H.

    Purchased on the 30 August 2023

    Verified purchase

    I had been having trouble with my phone A3 2016 as the battery was barely lasting a day. The idea was to get one of similar size but they all seem too large and cost too much. I came across back market which gave plenty of choice of refurbished phones and also differing conditions. I was able to buy a slightly better model (A3 2017) as a replacement in excellent condition for a very fair price. It came fairly swiftly in a plain package with wire and charger. There is a 12 month warranty and a 30 day return policy which gives me confidence in this company. I have been very happy with my purchase and know that there are experts on hand should I need help. A cover for the back and front of the phone is worth getting asap which I have done.

    Reviewed in United Kingdom on 14 September 2023

    Galaxy A3 (2017) 16GB - Black - Unlocked
  • J

    Julie M.

    Purchased on the 9 March 2024

    Verified purchase

    Bought for my cousin. It’s a good phone, only issue changing over SIM and memory card quite fiddly, had to take it to 02 shop who did it straight away, said Sony phones are a bit tricky. Fine now it’s working perfectly.

    Reviewed in United Kingdom on 26 March 2024

    Sony Xperia Z3 Compact 16GB - Black - Unlocked
  • N

    Nigel T.

    Purchased on the 9 April 2024

    Verified purchase

    Wanted as a replacement for my smashed find x3,a fantastic phone btw but didn't want to pay so much for another so opted for the x2 and I'm over the moon with it, arrived on time, well packaged and it looks brand new and unused..love it

    Reviewed in United Kingdom on 23 April 2024

    Oppo Find X2 Neo 256GB - Blue - Unlocked
  • M

    Michael S.

    Purchased on the 28 March 2025

    Verified purchase

    This is my second Google phone from Blackmarket - very happy with the quality and condition of my phone.

    Reviewed in United Kingdom on 16 April 2025

    Google Pixel 8 Pro 128GB - Beige - Unlocked
  • S

    Sara C.

    Purchased on the 22 November 2023

    Verified purchase

    Really good condition and quick delivery, only thing is that it came with a strap that has missing parts so I can’t connect and attatch the strap to the Fitbit device so will have to buy a new one separately.

    Reviewed in United Kingdom on 24 November 2023

    Smart Watch Fitbit HR Versa 2 - Gold
  • C

    Catarina P.

    Purchased on the 24 April 2025

    Verified purchase

    Really easy to navigate and find what I wanted. There were enough reviews on the product to put my mind at ease

    Reviewed in United Kingdom on 22 May 2025

    Apple Watch Series 5 (2019) GPS 40 mm - Aluminium Space Gray - Sport band Black