Refurb Phone

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

4,199 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Lily D.

    Verified purchase

    Reviewed 20/10/2026, United Kingdom.

    The delivery was quick and the ipad is in really good condition, even though its an old version its still good for work, playing games and watching stuff. The only app you cannot download is Netflix but you can always sign into Netflix online and watch it through that. Other than that I have no complaints and its a good price.

    Condition

    Fair

    Purchased

    10/10/2026

  • Andrej D.

    Verified purchase

    Reviewed 18/08/2026, United Kingdom.

    Excellent experience buying my Apple Watch Ultra from Back Market. The watch arrived in great condition, exactly as described, and was well packaged. Everything works perfectly, and the delivery was quick. Very happy with the purchase and would definitely recommend the seller and Back Market. ⭐⭐⭐⭐⭐

    Condition

    Good

    Purchased

    08/08/2026

  • Becky P.

    Verified purchase

    Reviewed 19/08/2026, United Kingdom.

    I am thrilled with my Apple Watch. Ordering was easy, as was the trade in option which I received swift payment for. The initial watch I wanted did not pass the quality control checks and I was contacted by Joe, who offered me a choice of two others in the same condition. He was friendly, polite and professional and my chosen option then arrived quickly. It is in immaculate condition and looks like a brand new watch. Set up was seamless and I am happily wearing it every day, now I just need to use it to get fit! Thank you.

    Condition

    Good

    Purchased

    08/08/2026

  • Victoria M.

    Verified purchase

    Reviewed 03/09/2025, United Kingdom.

    Absolutely amazing, I was debating on weather to buy something some back market as I wasn’t sure if the quality would be good, I’m genuinely impressed. Communication was amazing, I originally ordered fr roast gold as it was in my price range, but due to it failing the quality check test i was able to get it in space gray, with NO additional fees, i was sent a text and i was also called to make sure that i was happy with the decision, i totally recommend buying from here, the iPad feels brand new, no scratches at all.

    Condition

    Fair

    Purchased

    15/08/2025

  • Emma L.

    Verified purchase

    Reviewed 14/08/2026, United Kingdom.

    So happy with my experience with Backmarket. My iPad arrived a day sooner than expected and although was stated as fair condition it was absolutely mint. All works great and I’m creating art on it everyday. Thanks so much, great price great service !

    Condition

    Fair

    Purchased

    19/07/2026

  • Stefania M.

    Verified purchase

    Reviewed 18/09/2026, United Kingdom.

    I bought with excellent condition and I think it definitely worth the extra money. I couldn't notice any scratches or damage etc, completely perfect. I believe I bought the cheapest battery option (80% - 90% I belive) but actually so far (2 weeks) it feels that it stays quite long.

    Condition

    Excellent

    Purchased

    09/09/2026

  • Paul T.

    Verified purchase

    Reviewed 23/06/2026, United Kingdom.

    first time customer and was hesitant initially as seemed too good to be true, as significantly cheaper than a well known high street chain, so I assumed the condition grading wouldn't match. I was correct, it didn't match my expectations. I was pleasantly surprised. the phone was delivered in several layers of packaging you'd expect with a brand new phone. is in pristine and in excellent condition. very pleased. will buy from here again.

    Condition

    Good

    Purchased

    12/06/2026

  • Jay W.

    Verified purchase

    Reviewed 16/08/2026, United Kingdom.

    I’m very happy with the iPad and the condition it arrived in. The original colour I ordered wasn’t available because the device they had didn’t pass their quality control, but the supplier called me beforehand to explain and check that I was happy to receive a different colour. There were a couple of delays with the order, but I wasn’t in a rush and it still arrived within a reasonable timeframe. Most importantly, I’ve had no issues at all with the device itself and I’m very happy with it. Overall, a good experience and I’d happily recommend Back Market.

    Condition

    Good

    Purchased

    02/08/2026

  • Kenneth O.

    Verified purchase

    Reviewed 03/09/2026, United Kingdom.

    Delivered very quickly and excellent condition and service

    Condition

    Fair

    Purchased

    25/08/2026

  • Luca M.

    Verified purchase

    Reviewed 13/02/2026, United Kingdom.

    I have received the watch in 24hrs. Never had such a fast delivery in my life. The product arrived well packed and works fantastically. I bought several items from this app and never never had problem. Thank you

    Condition

    Good

    Purchased

    12/02/2026

97 products

Seller registration number

7567279

Trade register number

7567279

Legal address

EZY GADGETS LTD2nd floor, 21 Vista Centre, 50 Salisbury RoadHounslowTW4 6JQUnited Kingdom

Seller's country of origin

United Kingdom