Refurb Phone's customer reviews

4,094 verified reviews in the last 10 years.

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  • M

    Mio K.

    Purchased on the 31 July 2025

    Verified purchase

    This is the third Samsung S6 tablet I own due to it fits everything I need to do on a day to day basis. Although it still isn't cheap as a used tablet, but it came really good for its age. Still early days yet to comment on durability but I'm happy with it comes with sellers warranty. So far so good.

    Item

    Galaxy Tab S6 256GB - Grey - Wi-Fi + 4G

    Condition

    Good

    Reviewed in United Kingdom on 19 August 2025

  • V

    Victoria M.

    Purchased on the 15 August 2025

    Verified purchase

    Absolutely amazing, I was debating on weather to buy something some back market as I wasn’t sure if the quality would be good, I’m genuinely impressed. Communication was amazing, I originally ordered fr roast gold as it was in my price range, but due to it failing the quality check test i was able to get it in space gray, with NO additional fees, i was sent a text and i was also called to make sure that i was happy with the decision, i totally recommend buying from here, the iPad feels brand new, no scratches at all.

    Item

    iPad Air 10.5" (2019) 3rd gen 64 GB - Wi-Fi + 4G - Gold

    Condition

    Fair

    Reviewed in United Kingdom on 3 September 2025

  • D

    David A.

    Purchased on the 11 July 2025

    Verified purchase

    I wanted an older smart watch, as i do manual work. A new watch would be vulnerable to damage, and it would not be sensible to have a new watch considering my work. I make good use of my watch and i am delighted with my choice. No regrets.

    Item

    Smart Watch Samsung HR GPS Gear S3 Frontier SM-R760 - Black

    Condition

    Good

    Reviewed in United Kingdom on 20 July 2025

  • D

    Delphi B.

    Purchased on the 27 April 2025

    Verified purchase

    iPad arrived with charging lead, and in perfect condition (although I only ordered good). I wanted a machine a bit lighter than my laptop to make notes on in college, and has been very useful so far. I will definitely order from backmarket next time I need to get some new tech; better for the planet, cheaper, and there seem to be no downsides!

    Item

    iPad Air 10.5" (2019) 3rd gen 64 GB - Wi-Fi - Gold

    Condition

    Good

    Reviewed in United Kingdom on 11 May 2025

  • S

    Sophie R.

    Purchased on the 22 December 2024

    Verified purchase

    Item exceeded expectations and I was very pleased with how quickly it was dispatched, especially as it was during the Christmas rush. Have since recommended Back Market to a friend who has purchased her own phone from you.

    Item

    Sony Xperia 1 IV 256GB - Purple - Unlocked - Dual-SIM

    Condition

    Good

    Reviewed in United Kingdom on 5 January 2025

  • T

    Terence C.

    Purchased on the 5 December 2024

    Verified purchase

    My order arrived on time. The phone was in almost perfect condition, just with one or two very faint and almost invisible scratches on the back. For all intents it appeared brand new. The battery lasts for two days with moderate use. I am very happy with this purchase

    Item

    Galaxy Note10+ 256GB - Silver - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 22 December 2024

  • C

    Christopher H.

    Purchased on the 30 August 2023

    Verified purchase

    I had been having trouble with my phone A3 2016 as the battery was barely lasting a day. The idea was to get one of similar size but they all seem too large and cost too much. I came across back market which gave plenty of choice of refurbished phones and also differing conditions. I was able to buy a slightly better model (A3 2017) as a replacement in excellent condition for a very fair price. It came fairly swiftly in a plain package with wire and charger. There is a 12 month warranty and a 30 day return policy which gives me confidence in this company. I have been very happy with my purchase and know that there are experts on hand should I need help. A cover for the back and front of the phone is worth getting asap which I have done.

    Item

    Galaxy A3 (2017) 16GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 14 September 2023

  • N

    Namwene N.

    Purchased on the 23 August 2025

    Verified purchase

    It’s beautiful it looks new and working so well. It’s in good condition I love it. Easy to use and it’s fast. Will definitely get my laptop here

    Item

    iPad Pro 9.7" (2016) 1st gen 32 GB - Wi-Fi - Rose Gold

    Condition

    Excellent

    Reviewed in United Kingdom on 28 August 2025

  • M

    Margaret R.

    Purchased on the 24 March 2025

    Verified purchase

    Watch was as described and in perfect condition. This is my second Apple Watch and I’m very pleased with it. The customer service and delivery were excellent. Would use backmarket again.

    Item

    Apple Watch Series 9 (2023) GPS 41 mm - Aluminium Starlight - Sport band Starlight

    Condition

    Excellent

    Reviewed in United Kingdom on 6 April 2025

  • L

    Lyndsey M.

    Purchased on the 26 April 2025

    Verified purchase

    My last watch was not cellular so I love that this one is. Couldn’t get it to notify me when someone had txt so that took me a bit to sort but otherwise the set up was easy and I love it.

    Item

    Apple Watch Series 9 (2023) GPS + Cellular 45 mm - Aluminium Midnight - Sport band Black

    Condition

    Excellent

    Reviewed in United Kingdom on 11 May 2025