Refurb Phone's customer reviews

Reviews

  • Mio K.

    Verified

    Reviewed 19/08/2025, United Kingdom.

    This is the third Samsung S6 tablet I own due to it fits everything I need to do on a day to day basis. Although it still isn't cheap as a used tablet, but it came really good for its age. Still early days yet to comment on durability but I'm happy with it comes with sellers warranty. So far so good.

    Condition

    Good

    Purchased

    31/07/2025

  • Victoria M.

    Verified

    Reviewed 03/09/2025, United Kingdom.

    Absolutely amazing, I was debating on weather to buy something some back market as I wasn’t sure if the quality would be good, I’m genuinely impressed. Communication was amazing, I originally ordered fr roast gold as it was in my price range, but due to it failing the quality check test i was able to get it in space gray, with NO additional fees, i was sent a text and i was also called to make sure that i was happy with the decision, i totally recommend buying from here, the iPad feels brand new, no scratches at all.

    Condition

    Fair

    Purchased

    15/08/2025

  • David A.

    Verified

    Reviewed 20/07/2025, United Kingdom.

    I wanted an older smart watch, as i do manual work. A new watch would be vulnerable to damage, and it would not be sensible to have a new watch considering my work. I make good use of my watch and i am delighted with my choice. No regrets.

    Condition

    Good

    Purchased

    11/07/2025

  • Rian M.

    Verified

    Reviewed 15/10/2025, United Kingdom.

    Might still be a bit early to judge the phone on detailed performance just yet, but so far so good. Great screen, crisp and clear and the camera quality so far has been excellent. Battery life seems decent and no issues at all with any kind of sluggishness or lag. Definitely better than what I'd call 'fair' condition, and the process and service from Back Market has been excellent. Very pleasantly surprised and can genuinely say I'll be a returning customer in the future! Yeeoo!!

    Condition

    Fair

    Purchased

    29/09/2025

  • Delphi B.

    Verified

    Reviewed 11/05/2025, United Kingdom.

    iPad arrived with charging lead, and in perfect condition (although I only ordered good). I wanted a machine a bit lighter than my laptop to make notes on in college, and has been very useful so far. I will definitely order from backmarket next time I need to get some new tech; better for the planet, cheaper, and there seem to be no downsides!

    Condition

    Good

    Purchased

    27/04/2025

  • Sophie R.

    Verified

    Reviewed 05/01/2025, United Kingdom.

    Item exceeded expectations and I was very pleased with how quickly it was dispatched, especially as it was during the Christmas rush. Have since recommended Back Market to a friend who has purchased her own phone from you.

    Condition

    Good

    Purchased

    22/12/2024

  • Terence C.

    Verified

    Reviewed 22/12/2024, United Kingdom.

    My order arrived on time. The phone was in almost perfect condition, just with one or two very faint and almost invisible scratches on the back. For all intents it appeared brand new. The battery lasts for two days with moderate use. I am very happy with this purchase

    Condition

    Good

    Purchased

    05/12/2024

  • Christopher H.

    Verified

    Reviewed 14/09/2023, United Kingdom.

    I had been having trouble with my phone A3 2016 as the battery was barely lasting a day. The idea was to get one of similar size but they all seem too large and cost too much. I came across back market which gave plenty of choice of refurbished phones and also differing conditions. I was able to buy a slightly better model (A3 2017) as a replacement in excellent condition for a very fair price. It came fairly swiftly in a plain package with wire and charger. There is a 12 month warranty and a 30 day return policy which gives me confidence in this company. I have been very happy with my purchase and know that there are experts on hand should I need help. A cover for the back and front of the phone is worth getting asap which I have done.

    Condition

    Excellent

    Purchased

    30/08/2023

  • Namwene N.

    Verified

    Reviewed 28/08/2025, United Kingdom.

    It’s beautiful it looks new and working so well. It’s in good condition I love it. Easy to use and it’s fast. Will definitely get my laptop here

    Condition

    Excellent

    Purchased

    23/08/2025

  • Margaret R.

    Verified

    Reviewed 06/04/2025, United Kingdom.

    Watch was as described and in perfect condition. This is my second Apple Watch and I’m very pleased with it. The customer service and delivery were excellent. Would use backmarket again.

    Condition

    Excellent

    Purchased

    24/03/2025