Refurb Phone

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

4,185 verified reviews

Rating details

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Shipping

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.3/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Andrej D.

    Verified purchase

    Reviewed 18/08/2026, United Kingdom.

    Excellent experience buying my Apple Watch Ultra from Back Market. The watch arrived in great condition, exactly as described, and was well packaged. Everything works perfectly, and the delivery was quick. Very happy with the purchase and would definitely recommend the seller and Back Market. ⭐⭐⭐⭐⭐

    Apple Watch Ultra (2022) GPS + Cellular 49 mm - Titanium Natural Titanium

    Condition

    Good

    Purchased

    08/08/2026

  • Becky P.

    Verified purchase

    Reviewed 19/08/2026, United Kingdom.

    I am thrilled with my Apple Watch. Ordering was easy, as was the trade in option which I received swift payment for. The initial watch I wanted did not pass the quality control checks and I was contacted by Joe, who offered me a choice of two others in the same condition. He was friendly, polite and professional and my chosen option then arrived quickly. It is in immaculate condition and looks like a brand new watch. Set up was seamless and I am happily wearing it every day, now I just need to use it to get fit! Thank you.

    Apple Watch Series 8 (2022) GPS 41 mm - Aluminium Starlight

    Condition

    Good

    Purchased

    08/08/2026

  • Emma L.

    Verified purchase

    Reviewed 14/08/2026, United Kingdom.

    So happy with my experience with Backmarket. My iPad arrived a day sooner than expected and although was stated as fair condition it was absolutely mint. All works great and I’m creating art on it everyday. Thanks so much, great price great service !

    iPad Pro 12.9" (2018) 3rd gen 256 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    19/07/2026

  • Paul T.

    Verified purchase

    Reviewed 23/06/2026, United Kingdom.

    first time customer and was hesitant initially as seemed too good to be true, as significantly cheaper than a well known high street chain, so I assumed the condition grading wouldn't match. I was correct, it didn't match my expectations. I was pleasantly surprised. the phone was delivered in several layers of packaging you'd expect with a brand new phone. is in pristine and in excellent condition. very pleased. will buy from here again.

    Sony Xperia 1 VI 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    12/06/2026

  • Jay W.

    Verified purchase

    Reviewed 16/08/2026, United Kingdom.

    I’m very happy with the iPad and the condition it arrived in. The original colour I ordered wasn’t available because the device they had didn’t pass their quality control, but the supplier called me beforehand to explain and check that I was happy to receive a different colour. There were a couple of delays with the order, but I wasn’t in a rush and it still arrived within a reasonable timeframe. Most importantly, I’ve had no issues at all with the device itself and I’m very happy with it. Overall, a good experience and I’d happily recommend Back Market.

    iPad Air 10.9" (2022) 5th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    02/08/2026

  • Mick A.

    Verified purchase

    Reviewed 28/05/2026, United Kingdom.

    Setup with my galaxy s25 ultra... working great, perfect condition as far as I could tell. Battery is not brilliant.... depending on settings, could possibly stretch to 2 full days but generally get used to charging every day. Looks very slim , neet, can get any colour strap from AliExpress for around £1.50 each. I really am pleased overall

    Samsung Galaxy Watch7 Bluetooth + Cellular 44 mm - Silver

    Condition

    Excellent

    Purchased

    29/04/2026

  • Luca M.

    Verified purchase

    Reviewed 13/02/2026, United Kingdom.

    I have received the watch in 24hrs. Never had such a fast delivery in my life. The product arrived well packed and works fantastically. I bought several items from this app and never never had problem. Thank you

    Garmin Venu Bluetooth 45 mm - Black

    Condition

    Good

    Purchased

    12/02/2026

  • Chris S.

    Verified purchase

    Reviewed 31/05/2026, United Kingdom.

    I had bought an iPhone from Backmarket and was keen to replace my wife's IPad. After two faulty units I had to give up and order a new one from Apple. Both units had the same fault - unable to charge and intermittent charge. Pity because both units were in excellent condition. Big thanks to Baris and the team all the return procedures were made easy. I will try again for my next unit

    iPad 10.2" (2020) 8th gen 128 GB - Wi-Fi - Silver

    Condition

    Excellent

    Purchased

    08/05/2026

  • Nick L.

    Verified purchase

    Reviewed 09/02/2026, United Kingdom.

    Been a couple of weeks since I received it, but just finished setting it up. It arrived and I was pleasantly surprised. It did have a few minor scratches on the screen, but I sort of expected it, as I purchased a fair condition handset this time. Bodywork is pristine though. It is now all set up with a case on it and working perfectly so far. thanks.

    Galaxy Z Fold6 256GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    27/01/2026

  • Sunny D.

    Verified purchase

    Reviewed 11/02/2026, United Kingdom.

    Everything went well, the device was delivered quickly, there was constant communication about the Trade-In, and all in all I've not had a single issue. I will definitely be purchasing my next phone from BackMarket as well

    Galaxy Z Fold7 512GB - Blue - Unlocked

    Condition

    Good

    Purchased

    24/01/2026

85 products