Refurb Phone's customer reviews

4.6/5

36 verified reviews in the last 6 months.

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  • 11%
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  • M

    Michelle A.

    5/5

    Reviewed in United Kingdom on 4 March 2024

    Blimey..it's like new..and I honestly didn't know it was a dual SIM! It performs well and the battery is good. I only added a screen protector and a foldable case and voila! my perfect replacement smartphone at a bargain price. I will buy again!
    Galaxy S9+
     

    Purchased on the 7 February 2024

  • S

    Sara C.

    4.6/5

    Reviewed in United Kingdom on 24 November 2023

    Really good condition and quick delivery, only thing is that it came with a strap that has missing parts so I can’t connect and attatch the strap to the Fitbit device so will have to buy a new one separately.
    Fitbit Smart Watch Versa 2 HR - Gold

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    Purchased on the 22 November 2023

  • G

    Graeme M.

    4.6/5

    Reviewed in United Kingdom on 21 January 2024

    Had the phone a couple of weeks and got a message after an update "battery capacity warning". Don't know if that means the battery is about to die. I haven't had the message again and it's been a couple of days.
    Huawei P30 Pro

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    Purchased on the 11 January 2024

  • P

    Paul D.

    4.9/5

    Reviewed in United Kingdom on 23 October 2023

    The phone was in better condition than expected - only a tiny hairline scratch or two. Packaged really well with no extras that I didn't need. Phone was half charged so very easy to set up. This was a replacement for my phone (same model) that I had for four years so I am very happy with the price and the service! This is my first time with backmarket but will spread the word!
    Sony Xperia L3

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    Purchased on the 12 October 2023

  • P

    Patricia C.

    5/5

    Reviewed in United Kingdom on 29 October 2023

    I was very impressed with the speed of delivery, and the excellent quality of the phone. Now that I've enjoyed using it for a while, I'm loving it and confirm my satisfaction with your outstanding services. Thank you so much.
    Galaxy Z Flip

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    Purchased on the 16 October 2023

  • A

    Alex J.

    4.6/5

    Reviewed in United Kingdom on 15 November 2023

    Great service at a stressful time when my old phone went kaput. I want to consume less and this was a good environmental choice too (though we can all do better). I really appreciated the friendly nature of the service and great communication. Thank you and btw - a great phone!
    Galaxy A52s 5G

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    Purchased on the 31 October 2023

  • J

    Julie M.

    4/5

    Reviewed in United Kingdom on 26 March 2024

    Bought for my cousin. It’s a good phone, only issue changing over SIM and memory card quite fiddly, had to take it to 02 shop who did it straight away, said Sony phones are a bit tricky. Fine now it’s working perfectly.
    Sony Xperia Z3 Compact
     

    Purchased on the 9 March 2024

  • M

    Mary jo G.

    5/5

    Reviewed in United Kingdom on 6 March 2024

    I couldn't be happier that I bought my fitbit with Backmarket. It is perfect, not a scratch or a mark. It's like new. Exactly as described and prompt despatch and delivery. Thank
    Fitbit Smart Watch Versa 3 HR GPS - Black

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    Purchased on the 20 February 2024

  • P

    Pablo F.

    5/5

    Reviewed in United Kingdom on 24 January 2024

    Tablet was received promptly, in god condition, with good baery life. Excellent value for money. Will deffinetely keep buying from BackMarket.
    Galaxy Tab S5e (2019) - WiFi

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    Purchased on the 7 January 2024

  • K

    Kellie Z.

    5/5

    Reviewed in United Kingdom on 6 December 2023

    Bought this for my mum as she was having problems with her old phone. She loves it & finds it easy to use (she's 82!) Thank you.
    Sony Xperia Z3 Compact

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    Purchased on the 21 November 2023