Refurb Outlet's customer reviews

If I could rate 10/5 stars I would, got an iPhone 15 in excellent condition for about £150 less than a new one from apple, came with a clear MagSafe case and charger for free and arrived in the actual iPhone box and I’m not joking when I say this it even had the plastic cover you peel off of a new phone. The phone itself was literally brand new not a scratch on it and had 100% battery capacity, only charged for 35 times and was first used in May (got it in November). Got the phone 4 days after ordering. This was literally better than buying it from apple and it apparently reduces e-waste, it’s a no brainer buying it here imo and I’ll definitely be using back market again! Thanks

I was bit skeptical about it as it is second hand - but oh my god, my iphone 15 came literally brand new. Perfect, perfect condition. I couldn’t be happier. Works and looks just flawless. They also sent a charging cable and a phone case. Great deal and trustworthy.

1st time using back market to purchase a refurbished iPad for my sons 1st tablet. The site is well designed, easy to navigate and the gradings easy to understand. I found the pricing to be competitive and the delivery to be decent. The device itself was graded as “good” and on closer inspection it was in great condition, so pleased with that. A great positive 1st experience and will be using and recommending this service going forward.

I was a little concerned about buying a reconditioned Ipad, but it is absolutely great. The condition is almost unused,I don't know how they rated it just as "Good". I will certainly be using Back Market in the future.

Very nice, my only issue is that it seems impossible to load credit cards into Wallet. Tried every suggestion online to no effect. Very frustrating as it was something on my previous phone that was very frequently used. But as far as BackMarket is concetned, 100% satisfied. Thank you!

quality of the iPhone 7 was superb, wouldn't guess it was refurbished, perfect for a teens 1st proper phone.

Second phone from back market. Had the best trade in price and a great condition iPhone 16 Pro for sale with a flash deal and discount. Well happy.

Prompt, efficient service to deliver my phone. Very pleased with the quality and condition of the product as per the description. All in good working order so far. Would use Backmarket again for a refurbished phone.

Amazing products!! I honestly love the back market i bought so many things off here xbox, controllers, phones and every one of them were in perfect condition! I couldn’t ask for more. Thank you back market