Refreshed By Us's customer reviews

558 verified reviews in the last 10 years.

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  • H

    Housam E.

    Purchased on the 18 July 2025

    Verified purchase

    Insane Deal – Blown Away by Performance! I recently bought the MacBook Pro Retina 13-inch (2020) from BackMarket, and I’m genuinely impressed. With a Core i7, 32GB RAM, and 512GB SSD, this machine is an absolute beast — and I snagged it at a price that felt almost too good to be true! I use it mainly for photo and video editing, and it hasn’t skipped a beat. Smooth performance, crystal-clear Retina display, and the portability I need to stay productive on the go. Whether I’m editing from a café, a train, or during travel shoots, this MacBook handles everything effortlessly. Battery life is solid, startup is instant, and the machine was in fantastic condition when it arrived. Honestly, it feels brand new. If you’re considering going refurbished and want something powerful and reliable, I can’t recommend this enough. Massive win! second time buying here!! love Back Market!

    Item

    MacBook Pro Retina 13-inch (2020) - Core i7 - 32GB SSD 512 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 4 August 2025

  • R

    Rob A.

    Purchased on the 15 August 2025

    Verified purchase

    Having had issues with a different seller, I was hopeful that this MacBook Pro would be as described and working. It was - perfectly, at time of writing. Delivery was 2 days before originally quoted, battery was new internally and the whole thing has only a couple of almost invisible scuff marks. So far, pretty much faultless.

    Item

    MacBook Pro 16-inch (2021) - Apple M1 Max 10-core and 32-core GPU - 64GB RAM - SSD 1000GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 17 August 2025

  • C

    Chris R.

    Purchased on the 1 April 2025

    Verified purchase

    My MacBook Pro was as described, great condition I was so pleased, very well packed, I am very happy with the condition and quality and it is great value for money, I am now considering purchasing a refurbished I pad. Would recommend Black Market.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB SSD 512 QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 30 April 2025

  • P

    Paul M.

    Purchased on the 13 October 2024

    Verified purchase

    Just bought a Dell Latitude 5400 from Back Market. The service so far has been fantastic. I bought the laptop in fair condition (as it was the only option left for that model) and it arrived in an impeccable state. Looks like it just left the shop shelf. The speed and performance is amazing. Thank you Back Market.

    Item

    Dell Latitude 5400 14-inch (2019) - Core I5-8365U - 32GB - SSD 1 TB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 25 October 2024

  • H

    Hamza I.

    Purchased on the 14 July 2025

    Verified purchase

    The laptop was in perfect condition, with just a minor issue in the battery at first. When I contacted Back Market, Jean-Jacques from customer care was incredibly helpful. He guided me through better troubleshooting, and now the battery is working perfectly. Thank you again, Jean-Jacques, for your excellent support!

    Item

    Dell Latitude 5310 13-inch (2020) - Core i7-10810U - 32GB - SSD 1 TB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 1 August 2025

  • F

    Francis S.

    Purchased on the 22 June 2025

    Verified purchase

    I've had the laptop for 3 weeks now and it is working as if a new machine, not only that it looks like a new machine too. It arrived on time and well packaged and was ready to go straight out of the box. This was my second laptop purchase from BackMarket and it won't be the last.

    Item

    Dell Precision 3551 15-inch (2020) - Core i7-10750H - 32GB - SSD 1 TB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 20 July 2025

  • G

    Gordon M.

    Purchased on the 18 March 2025

    Verified purchase

    The Dell laptop was actually better than described - perfect condition. I downloaded the updates and Windows 11 and it works a treat. There was only the Microsoft 'bloatware' so I got rid of that easily, and I have a great laptop at a very reasonable price! It only came with a power adaptor and nothing else, but the manuals and the Dell SupportAssist are easily found on the Dell website and downloaded.

    Item

    Dell Latitude 5400 14-inch (2018) - Core i5-8265U - 32GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 6 April 2025

  • K

    Kazeem A.

    Purchased on the 22 August 2025

    Verified purchase

    The exterior of the device is quite pristine and impressive with just a minor scratch on the Apple logo but this was expected as I purchased the "fair" condition. Performance wise, I think it's great though I expected it to be lightning quick when booting up but it takes just a few more secs when booting up. Overall, it's an amazing value for the what I paid for it.

    Item

    MacBook Pro 14-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB - QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 8 September 2025

  • N

    Nigel P.

    Purchased on the 4 August 2025

    Verified purchase

    I needed a cheep laptop with enough memory for my son. Found this Lalitude and compared to the others it was a really good price. Placed my order and expected delivery was up to seven working days however, had it three days later. For a laptop marked up as "FAIR" i thought it was in really good condition. some signs of wear but not as much as I had expected.

    Item

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 18 August 2025

  • A

    Awais A.

    Purchased on the 22 July 2025

    Verified purchase

    Excellent. Thank you for this great product with a reasonable price. Loving it.

    Item

    Dell Latitude 7420 14-inch (2021) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 28 July 2025