Refreshed By Us

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

791 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.4/5

Reviews

  • Simon M.

    Verified purchase

    Reviewed 06/04/2026, United Kingdom.

    I’m really happy with my Dell, it’s in great condition and runs really well. The buying process and shipping was easy and I was kept up to date all the way through

    Dell Latitude 5520 15-inch (2020) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    20/03/2026

  • João R.

    Verified purchase

    Reviewed 29/03/2026, United Kingdom.

    First time ordering and I'm really surprised with it. Condition is more then good. This is the best deal I've done in my life. Battery is at 98% capacity. Superb Performance.

    MacBook Pro 16-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    16/03/2026

  • Housam E.

    Verified purchase

    Reviewed 04/08/2025, United Kingdom.

    Insane Deal – Blown Away by Performance! I recently bought the MacBook Pro Retina 13-inch (2020) from BackMarket, and I’m genuinely impressed. With a Core i7, 32GB RAM, and 512GB SSD, this machine is an absolute beast — and I snagged it at a price that felt almost too good to be true! I use it mainly for photo and video editing, and it hasn’t skipped a beat. Smooth performance, crystal-clear Retina display, and the portability I need to stay productive on the go. Whether I’m editing from a café, a train, or during travel shoots, this MacBook handles everything effortlessly. Battery life is solid, startup is instant, and the machine was in fantastic condition when it arrived. Honestly, it feels brand new. If you’re considering going refurbished and want something powerful and reliable, I can’t recommend this enough. Massive win! second time buying here!! love Back Market!

    MacBook Pro Retina 13-inch (2020) - Core i7 - 32GB SSD 512 QWERTY - English

    Condition

    Excellent

    Purchased

    18/07/2025

  • Sandra J.

    Verified purchase

    Reviewed 09/04/2026, United Kingdom.

    Sooo.... I received my HP EliteBook laptop within a couple of days and I thought wow.... When I was selecting the laptop I chose a 13 inch because I thought that was what they had in this particular make. The laptop arrived in excellent condition and to my surprise, it measured at 12 inches which was what I really wanted. A further surprise was that it had a backlit keyboard. I don't recall seeing this in the description unless I missed it. I thought common now. I am one happy customer as I feel like I got more than I bargained for. Amazing 😊👍

    Hp EliteBook x360 830 G6 13-inch (2018) - Core i5 - Gen 8 (U) - 8GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    11/03/2026

  • Miroslav M.

    Verified purchase

    Reviewed 18/03/2026, United Kingdom.

    The delivery was quick, item very well protected - professionaly packed. The item is in a very good condition, better then expected, working very well so far. BackMarket service thoroughly recommended.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    02/03/2026

  • Gavin G.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    I original placed an order for a slightly different Mac which Back Market were unable to fulfil. The team advised me of this and a refund was issued promptly. The one I eventually purchased and received is absolutely fantastic. Rated Good condition but to be honest, it’s virtually brand new! Battery health was at 91% too. I’ve already updated with the newest MacOS and zero issues.

    MacBook Pro 14-inch (2021) - Apple M1 Pro 8-core and 14-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    03/03/2026

  • Rob A.

    Verified purchase

    Reviewed 17/08/2025, United Kingdom.

    Having had issues with a different seller, I was hopeful that this MacBook Pro would be as described and working. It was - perfectly, at time of writing. Delivery was 2 days before originally quoted, battery was new internally and the whole thing has only a couple of almost invisible scuff marks. So far, pretty much faultless.

    MacBook Pro 16-inch (2021) - Apple M1 Max 10-core and 32-core GPU - 64GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    15/08/2025

  • Brian S.

    Verified purchase

    Reviewed 06/04/2026, United Kingdom.

    It is great! In the past I have bought from My Cheap Laptop and have an identical machine from them, but they had none left. Yours was a little more expensive, but the condition was great and I can find no faults although there was no mention that it was Windows 11 !!!! If there is one other comment, I didn't find the email discount for subscribing to emails until after I had paid!

    Hp EliteBook x360 830 G7 13-inch (2019) - Core i5 - Gen 10 (U) - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    22/03/2026

  • Paul M.

    Verified purchase

    Reviewed 25/10/2024, United Kingdom.

    Just bought a Dell Latitude 5400 from Back Market. The service so far has been fantastic. I bought the laptop in fair condition (as it was the only option left for that model) and it arrived in an impeccable state. Looks like it just left the shop shelf. The speed and performance is amazing. Thank you Back Market.

    Dell Latitude 5400 14-inch (2019) - Core I5-8365U - 32GB - SSD 1 TB QWERTY - English

    Condition

    Fair

    Purchased

    13/10/2024

  • Jordan H.

    Verified purchase

    Reviewed 13/04/2026, United Kingdom.

    Amazing condition, very clean, packaged beautifully! I use it for intensive photo editing and ran it through it's paces and it's performed very well, it does get quite hot but it's easily fixed with a good laptop stand. Battery does drain a little fast but I think that's down to my intense use.

    HP Zbook Studio G7 15-inch (2020) - Core i7-10750H - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    29/03/2026

289 products