Refreshed By Us

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

898 verified reviews

Rating details

  • Shipping

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Nurul I.

    Verified purchase

    Reviewed 03/08/2026, United Kingdom.

    I don't often leave reviews, but I wanted to for BackMarket and the laptop I bought. The sales process was extremely easy, i found the laptop that was right for me and was able to order in a few minutes. The price is highly competitive. The laptop condition is as described. The set up and installation was straight forward and the laptop is is excellent working condition. I would thoroughly recommend.

    Hp EliteBook 840 G8 14-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    22/07/2026

  • Neil G.

    Verified purchase

    Reviewed 03/05/2026, United Kingdom.

    It's epic, £400 for a laptop better than what work gave me, and I based my choice on that because I love my work laptop. My personal laptop now works with my existing dock and wfh setup, yet it's way more powerful and upto date.

    Lenovo ThinkPad T14 G1 14-inch (2020) - Core i7 - Gen 10 (U) - 16GB - SSD 1 TB QWERTY - English

    Condition

    Good

    Purchased

    18/04/2026

  • Dr. dibya D.

    Verified purchase

    Reviewed 06/07/2026, United Kingdom.

    This is my first experience buying refurbished tech, and BackMarket have outlined expectations! absolutely thrilled with the quality, the very few micro scratches, totally worth the price paid ! Will definitely recommend!!

    HP EliteBook X360 1030 G7 13-inch (2020) - Core i7 - Gen 10 (U) - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    28/06/2026

  • Onyeka E.

    Verified purchase

    Reviewed 11/07/2026, United Kingdom.

    The device is excellent quality. Much better than I had in mind. Had it for a couple of weeks now and all is fine. Hope that continues!

    Dell Latitude 5520 15-inch (2021) - Core i5-1135G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    26/06/2026

  • Simon M.

    Verified purchase

    Reviewed 06/04/2026, United Kingdom.

    I’m really happy with my Dell, it’s in great condition and runs really well. The buying process and shipping was easy and I was kept up to date all the way through

    Dell Latitude 5520 15-inch (2020) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    20/03/2026

  • João R.

    Verified purchase

    Reviewed 29/03/2026, United Kingdom.

    First time ordering and I'm really surprised with it. Condition is more then good. This is the best deal I've done in my life. Battery is at 98% capacity. Superb Performance.

    MacBook Pro 16-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    16/03/2026

  • Fiona D.

    Verified purchase

    Reviewed 14/07/2026, United Kingdom.

    It has been great, thank you and it has all gone smoothly. Right from the outset: ordering; product information; delivery and setting up my new laptop. It was classed as in 'good' condition and seems brand new. I am very satisfied!

    Dell Latitude 5420 14-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    03/07/2026

  • Matt R.

    Verified purchase

    Reviewed 04/06/2026, United Kingdom.

    Excellent condition, great price and quick delivery. Really couldn't have asked for more. Even has a couple of features (touchscreen, fingerprint sensor) that weren't listed in the spec sheet, so that was a nice bonus.

    Dell Latitude 7420 14-inch (2021) - Core i7 - Gen 11 (G) - 32GB - SSD 1 TB QWERTY - English

    Condition

    Good

    Purchased

    06/05/2026

  • Sandra J.

    Verified purchase

    Reviewed 09/04/2026, United Kingdom.

    Sooo.... I received my HP EliteBook laptop within a couple of days and I thought wow.... When I was selecting the laptop I chose a 13 inch because I thought that was what they had in this particular make. The laptop arrived in excellent condition and to my surprise, it measured at 12 inches which was what I really wanted. A further surprise was that it had a backlit keyboard. I don't recall seeing this in the description unless I missed it. I thought common now. I am one happy customer as I feel like I got more than I bargained for. Amazing 😊👍

    Hp EliteBook x360 830 G6 13-inch (2018) - Core i5 - Gen 8 (U) - 8GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    11/03/2026

  • Housam E.

    Verified purchase

    Reviewed 04/08/2025, United Kingdom.

    Insane Deal – Blown Away by Performance! I recently bought the MacBook Pro Retina 13-inch (2020) from BackMarket, and I’m genuinely impressed. With a Core i7, 32GB RAM, and 512GB SSD, this machine is an absolute beast — and I snagged it at a price that felt almost too good to be true! I use it mainly for photo and video editing, and it hasn’t skipped a beat. Smooth performance, crystal-clear Retina display, and the portability I need to stay productive on the go. Whether I’m editing from a café, a train, or during travel shoots, this MacBook handles everything effortlessly. Battery life is solid, startup is instant, and the machine was in fantastic condition when it arrived. Honestly, it feels brand new. If you’re considering going refurbished and want something powerful and reliable, I can’t recommend this enough. Massive win! second time buying here!! love Back Market!

    MacBook Pro Retina 13-inch (2020) - Core i7 - 32GB SSD 512 QWERTY - English

    Condition

    Excellent

    Purchased

    18/07/2025

217 products