Reconome's customer reviews


70 verified reviews in the last 6 months.

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  • P

    Pat C.

    Purchased on the 3 December 2023

    Very pleased with the Lenovo Thinkpad I thought it would be refurbished but it looked brand new. Company easy to deal with communication was brilliant. Came very quickly . Would definitely buy from them again.
    Lenovo ThinkPad X250 12-inch (2015) - Core i5-5200U - 8GB - HDD 500 GB QWERTY - English

    Reviewed in United Kingdom on 18 December 2023

  • E

    Eman K.

    Purchased on the 16 February 2024

    This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!
    Dell Latitude 7390 13-inch Core i5-8250U - SSD 256 GB - 8GB QWERTY - English

    Reviewed in United Kingdom on 4 March 2024

  • P

    Pink D.

    Purchased on the 20 November 2023

    Third purchase from you. Excellent products and service. I can wholly recommend your company with confidence to anyone unsure about buying second hand IT stuff - all my purchases have been refurbished by the experts which is so much better than buying off a mate (or other). There may be a very bad reason why they are getting rid of it, do you have the expertise to spot it? Back Market's team does.
    Lenovo ThinkPad X380 Yoga 13-inch Core i5-8350U - SSD 256 GB - 8GB QWERTY - English

    Reviewed in United Kingdom on 7 December 2023

  • D

    Dominic N.

    Purchased on the 29 January 2024

    The laptop arrived with a very wobbly hinge! A bit annoying that the refurbishers didn't address this as it only took me 1 youtube tutorial and a quick 15 minute DIY job to fix. Aside from that, I'm a happy customer.
    Dell Latitude 7300 13-inch (2019) - Core i7-8665U - 16GB - SSD 256 GB QWERTY - English

    Reviewed in United Kingdom on 8 March 2024

  • F

    Francis G.

    Purchased on the 6 April 2024

    Delighted with my iPad mini 4 - its quality and performance. My only disappointment was to discover that iOS could not be updated beyond 15.8.4. Some of the apps I wanted to install required iOS 16 or above. But I am finding work-arounds and identifying instances where having the iPad really fills in a gap. Good value for money!
    iPad mini (2015) 4th gen 128 Go - WiFi - Silver

    Reviewed in United Kingdom on 9 May 2024

  • R

    Ramona J.

    Purchased on the 21 February 2024

    I waited to write until l managed to use for few weeks the surface and l can assure you now that l am most stisfyed! It is as promissed in good condition and easy to use the only down side it is the life of the battery but l was expecting that from a second hand product. All un all l am happy with my purchase and the very quick delivery!
    Microsoft Surface Pro 6 12-inch Core i5-8350U - SSD 256 GB - 8GB QWERTY - English

    Reviewed in United Kingdom on 8 March 2024

  • S

    Steve W.

    Purchased on the 7 February 2024

    What a great experience, despite an initial fault with a component. Received my order quickly and really well packaged and protected. The monitor was in perfect working order and was a real bargain. The stand was faulty and I had to contact the customer service team. That experience in itself is enough to make me want to use Back Market in the future. They were responsive, understanding and I received my replacement part within two days. Fantastic experience, fantastic company and great value on quality, pre-used tech.
    22-inch Dell P2210F 1680 x 1050 LCD Monitor Grey

    Reviewed in United Kingdom on 14 February 2024

  • T

    Tia A.

    Purchased on the 20 January 2024

    Considering I got the monitor is "fair" condition, it looks excellent and it's performed well so far. Packaging was highly secure, shipping was fast.....Would definitely consider refurbished again!
    22-inch Dell P2219H 1920 x 1080 LCD Monitor Black

    Reviewed in United Kingdom on 4 February 2024

  • S

    Stephen B.

    Purchased on the 9 January 2024

    The only issue, which I can not complain about, is that the item was supplied with a keyboard despite there being nothing about that in the description or photo. I had bought another keyboard, which was not strictly necessary, but I got everything I was expecting and more so I'm happy.
    Microsoft Surface Pro 6 12-inch Core i5-8350U - SSD 256 GB - 8GB QWERTY - English

    Reviewed in United Kingdom on 24 January 2024

  • S

    Scott M.

    Purchased on the 19 December 2023

    Solid little windows pc, only let down by the lack of space inside the case, had to buy an enclosure to add the sata drive from my old pc, but should have done my homework and known that before I bought it. Performance is great, upgradeable to Windows 11, all in all a bargain at under £100.
    HP Engage Flex Pro-C Core i5-8500 3 - SSD 128 GB - 16GB

    Reviewed in United Kingdom on 4 January 2024