Reconome's customer reviews

Very pleased with the Lenovo Thinkpad I thought it would be refurbished but it looked brand new. Company easy to deal with communication was brilliant. Came very quickly . Would definitely buy from them again.

This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!

Third purchase from you. Excellent products and service. I can wholly recommend your company with confidence to anyone unsure about buying second hand IT stuff - all my purchases have been refurbished by the experts which is so much better than buying off a mate (or other). There may be a very bad reason why they are getting rid of it, do you have the expertise to spot it? Back Market's team does.

The laptop arrived with a very wobbly hinge! A bit annoying that the refurbishers didn't address this as it only took me 1 youtube tutorial and a quick 15 minute DIY job to fix. Aside from that, I'm a happy customer.

Arrived in great condition. I was expecting it to be battered a little but barely a scratch on it. Packaged well and sent almost instantly on payment. It was meant to be up to 3 day delivery but I received it in less than 24 hours from my order. Excellent service. And the PC works great! Really fast, just what I needed. My old one was stressing me out so I'm very happy

The laptop arrived in time and good condition. Have been using it a lot and is my main laptop that I use. Cannot complain apart from getting the Blue Screen of Death. But not all bad. It only happens when too many things happening at the same time. I can handle that on off thing.

quality item. the packaging was excellent i forgot it was a refurbished item. I will use it and if I need to upgrade, I will do so from this site.

This was my second purchase from BM as expected delivery etc was fast and efficient. The device was well priced however the physical condition of the case was beyond what I could accept as fair. An additional issue with the computer (Fan) would have made the intended use less desirable in its current condition.

Delighted with my iPad mini 4 - its quality and performance. My only disappointment was to discover that iOS could not be updated beyond 15.8.4. Some of the apps I wanted to install required iOS 16 or above. But I am finding work-arounds and identifying instances where having the iPad really fills in a gap. Good value for money!