Customer reviews

The ipad works great overall and I am happy with it overall. It was delivered quickly and is in great condition. I am slightly frustrated as I can't get a stylus pen to work with it, which was my main reason for getting it. Some websites suggest this might be because it is refurbished. Not sure how true this is and it's not a criticism of BackMarket - just something to consider and research when deciding whether to go for a refurbished product.

Fantastic, this is the 2nd refurbished bit of tech I have bought from these guys and cannot rate enough the levels of service and the quality of the products I have purchased. The prices are excellent and the care and communication i had is exceptional I am very happy to recommend turning to BackMarket for any tech needs

Phone works great and is in excellent condition. However, not refurbished with Apple parts, so can’t access features such as battery health, and do get warnings from the phone regarding the refurbished parts.

The device worked for 3 months and they it broke (technical issues) sent it back to get fixed and then they sent it back exactly the same 😂 great job. I explained the situation the iPad would not charge meaning I couldn’t use it and they sent I back to be (the exact same) saying for me to change the password and to log out of the device, the fact that I sent it back because I couldn’t get on to it and they sent it back to me to get on to it is just a joke to me

Working perfectly other than one minor issue. The phone came with a few tiny scratches here and there on the sides of the body but you have to look hard to see them, so no big deal. The only issue is the phone doesn't update on its own- I have to connect it to my PC and update via iTunes. Other than that, an excellent job has been done on this phone to refurbish it and I would definitely recommend Back Market to anyone looking for a phone that is just as good as new!

I was expecting the product to have some scratches being a “fair” condition but it’s immaculate! Works well, Barry life is great! Really pleased 👍🏻

Fantastic, seller contacted me to offer an alternative as what I had ordered was not in stock. Replacement was a better grade. really fast delivery

Couldn’t be happier. This was rated ‘good’ condition but I couldn’t see anything wrong with it. Works perfectly, had this for over a month now and no issues whatsoever. Will definitely buy again for my daughter’s next phone!

I ordered one - it came with some scratches to the casing and battery health at 85% and was sold as good. Which I was disappointed with. Returning it was easy and without hassle. I did reorder from a different supplier and paid an extra £20 to have an excellent one. Which it is. Shiny new. Battery health at 98%. Plus screen protector and other bits and bobs. Impressed.

The iphone is in good condition however I think that it has a non genuine screen. I was informed of the delivery times and kept up to date.