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80 verified reviews in the last 10 years.
Zofia C.
Purchased on the 15 December 2024
Verified purchaseWas a gift for my mom.Mom is happy with the phone and it was fast shipping and delivery.Good price as Well comparing the other websites.i will be back next year to purchase my phone when my contract will finish.
Condition
Excellent
Reviewed in United Kingdom on 30 December 2024
Baggins 7.
Purchased on the 17 March 2025
Verified purchaseThis is my second time buying a phone from Back Market, both times - very good. SO far my phone is awesome - lovely condition - perfectly as described and delivered quickly. I have had the phone for a couple of weeks. I bought my Mum one a while back, and that has been fine too.
Condition
Good
Reviewed in United Kingdom on 31 March 2025
Craig D.
Purchased on the 25 January 2024
Verified purchaseFantastic experience with my first purchase from back market I got a iPhone X for a reasonable price and when it turned up the condition was excellent you wouldn’t have known it wasn’t brand new. I will be using back market again for future purchases thank you.
Condition
Excellent
Reviewed in United Kingdom on 18 February 2024
Steve S.
Purchased on the 11 May 2025
Verified purchaseThe phone arrived in two days flat, securely packaged, with a new charge cable and the paperclip tool for the SIM tray. Condition was very good, with just a couple of small scratches on the edge. Unfortunately there was no SIM tray. Luckily I was replacing an identical phone with a broken screen, so I just transferred the old tray to the new phone. So it wasn't too big a problem for me, but it seems like quite an oversight, sending out a phone with an empty SIM tray slot.
Condition
Fair
Reviewed in United Kingdom on 27 May 2025
Joe P.
Purchased on the 4 January 2025
Verified purchaseOnly needed a cheap phone as a 2nd phone for work, arrived in perfect condition as described looked literally brand new. Was a good price and works flawlessly. Only Royal Mail let it down due to it taking 2 weeks to get to me but no fault of the seller.
Condition
Excellent
Reviewed in United Kingdom on 16 January 2025
Sarah J.
Purchased on the 1 January 2024
Verified purchaseI bought a refurbished iPhone X. The phone is fine and in good condition but I’m disappointed with the battery life which is pretty poor and as bad as my old phone (I was hoping for an improvement on that front!). I’ll probably have to buy a new battery as really struggling with this one but in general my experience with Back Market was very good and I’d use them again for refurbished electronics.
Condition
Fair
Reviewed in United Kingdom on 15 January 2024
Martin M.
Purchased on the 23 November 2024
Verified purchaseI am very happy with the service I received and happy also with the warranty and return policy. I would recommend your site.
Condition
Excellent
Reviewed in United Kingdom on 9 December 2024
Brenda L.
Purchased on the 7 April 2024
Verified purchaseGreat communications from Back Market from the minute the order was placed. Really quick delivery - with frequent updates on each stage of the journey. The phone was better than expected and I am delighted.
Condition
Excellent
Reviewed in United Kingdom on 22 April 2024
Andrea T.
Purchased on the 26 January 2024
Verified purchaseBought another recon’ phone (yes I do break a few!) , iPhone 8. Amazing condition, got it a month or so ago but old phone was hanging in there so only just taken fresh one out of the box.. like Christmas! 😄
Condition
Fair
Reviewed in United Kingdom on 2 April 2024
Marc B.
Purchased on the 19 December 2023
Verified purchaseOrdered this phone for my friend, as per all my other experiences i selected "excellent" grade. the phone arrived near mint condition withe only the very faintest marks around the charging port which is to be expected. My friend was delighted with his purchase and another 10/10 experience.
Condition
Excellent
Reviewed in United Kingdom on 29 December 2023