Customer reviews

4.4/5

217 verified reviews in the last 24 months.

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  • S

    Steven M.

    Purchased on the 26 October 2024

    Verified purchase
    5/5

    This is the second Galaxy A15 I have purchased from back market, one for myself and the other for my wife ,who has never owned a touch screen phone before. Upon delivery (which was extremely fast) we were extremely pleased with the condition of the phone, no scratches etc. The set up was easy and straight forward. We would use Back Market again in the future if another purchase was required.

    Reviewed in United Kingdom on 11 April 2025

    Galaxy A15 128GB - Yellow - Unlocked
  • E

    Emily D.

    Purchased on the 3 April 2024

    Verified purchase
    4.1/5

    I love my new phone. very fast shipped. I only wish they had sent the plug with the cable, but considering that is refurbished, I am very happy with the price and phone. I bought from here before and I will be a returning customer again if needed.

    Reviewed in United Kingdom on 11 April 2025

    Galaxy S20 FE 128GB - Red - Unlocked
  • J

    Jodie B.

    Purchased on the 8 December 2024

    Verified purchase
    4.9/5

    Amazing service and my phone is in excellent condition. It doesn't even look nor function as if it's been refurbished. Thank you!

    Reviewed in United Kingdom on 12 April 2025

    Galaxy S22 5G 128GB - White - Unlocked
  • G

    Gemma H.

    Purchased on the 26 October 2024

    Verified purchase
    5/5

    I would recommend you to everyone. Great pricing, great phones ( I've purchased three from you) , great delivery, help and customer service, bang on! The third phone I've bought is for my sons 11th birthday next week, came with original Samsung box, the phone is in mint condition, don't think it's been used at all, very happy, I will leave another review in a few weeks once my son has used it etc, more than happy with Backmarket, thanks xx

    Reviewed in United Kingdom on 16 April 2025

    Galaxy A15 128GB - Black - Unlocked
  • T

    Tim R.

    Purchased on the 16 February 2024

    Verified purchase
    5/5

    Fast and hassle free delivery, phone arrived well packaged and in excellent condition. Great communication from the Back Market team, already recommended to family and friends to purchase refurbished tech in future and buy from Back Market, you'd be mad not to!

    Reviewed in United Kingdom on 26 March 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • C

    Chris H.

    Purchased on the 3 November 2024

    Verified purchase
    4.8/5

    A great service from Backmarket. The package arrived early, and the tracking service kept me well informed of progress. The phone was like new, not a mark or blemish anywhere. Setup was easy, but it needs a USB C to USB C lead to transfer data and apps from one's old phone. Fortunately I had one. Battery life is very good. Overall I'm very pleased, and would happily recommend Backmarket to my friends.b

    Reviewed in United Kingdom on 19 April 2025

    OnePlus Nord 3 256GB - Green - Unlocked
  • R

    Rhianna W.

    Purchased on the 16 September 2024

    Verified purchase
    5/5

    Perfect- I ordered an excellent quality and I was sent what looked like brand new and sealed, works perfectly, already fully charged. Would definitely buy from here again for only just over £200 for a relatively new model as well. Was given a foreign apple charger but they included an adaptor too so works fine!

    Reviewed in United Kingdom on 21 April 2025

    iPad 10.2 (2021) 9th gen 64 GB - Wi-Fi - Space Gray
  • J

    Jamie M.

    Purchased on the 1 May 2024

    Verified purchase
    4.2/5

    The back market service was amazing quick came next day, then the product itself I love beats but I cannot use the noise cancelling technology, As soon as you switch it on the left ear just starts farting and making clicking noises it is a known problem so not happy about that would send them back but I got rid of the packaging as soon as they arrived

    Reviewed in United Kingdom on 27 April 2025

    Beats Studio Pro noise-Cancelling wireless Headphones with microphone - Black
  • J

    Jeanette F.

    Purchased on the 20 November 2024

    Verified purchase
    5/5

    My very first purchase from Back Market and i must say that i am extremely happy with my Sony head phones. They are top notch 👌 x

    Reviewed in United Kingdom on 9 April 2025

    Sony WH-CH520 noise-Cancelling Headphones - Black
  • S

    Sandra L.

    Purchased on the 17 September 2024

    Verified purchase
    5/5

    Great smooth transaction from start to finish. I bought this ipad for my husband to use instead of his aging laptop and he loves it. The ipad is in excellent condition and works great Would deffo recommend this company to everyone

    Reviewed in United Kingdom on 30 March 2025

    iPad 10.2 (2021) 9th gen 64 GB - Wi-Fi - Space Gray