Customer reviews

217 verified reviews in the last 10 years.

Filter by stars

  • S

    Steven M.

    Purchased on the 26 October 2024

    Verified purchase

    This is the second Galaxy A15 I have purchased from back market, one for myself and the other for my wife ,who has never owned a touch screen phone before. Upon delivery (which was extremely fast) we were extremely pleased with the condition of the phone, no scratches etc. The set up was easy and straight forward. We would use Back Market again in the future if another purchase was required.

    Item

    Galaxy A15 128GB - Yellow - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 10 November 2024

  • R

    Romeo O.

    Purchased on the 19 September 2024

    Verified purchase

    Brilliant came in perfect condition like brand new and it work perfectly fine I’m definitely shopping here every time for devices

    Item

    Xbox Series X 1000GB - Black

    Condition

    Excellent

    Reviewed in United Kingdom on 7 October 2024

  • G

    Gemma H.

    Purchased on the 26 October 2024

    Verified purchase

    I would recommend you to everyone. Great pricing, great phones ( I've purchased three from you) , great delivery, help and customer service, bang on! The third phone I've bought is for my sons 11th birthday next week, came with original Samsung box, the phone is in mint condition, don't think it's been used at all, very happy, I will leave another review in a few weeks once my son has used it etc, more than happy with Backmarket, thanks xx

    Item

    Galaxy A15 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 15 November 2024

  • T

    Tim R.

    Purchased on the 16 February 2024

    Verified purchase

    Fast and hassle free delivery, phone arrived well packaged and in excellent condition. Great communication from the Back Market team, already recommended to family and friends to purchase refurbished tech in future and buy from Back Market, you'd be mad not to!

    Item

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 26 February 2024

  • J

    Jodie B.

    Purchased on the 8 December 2024

    Verified purchase

    Amazing service and my phone is in excellent condition. It doesn't even look nor function as if it's been refurbished. Thank you!

    Item

    Galaxy S22 5G 128GB - White - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 11 December 2024

  • S

    Sandra L.

    Purchased on the 17 September 2024

    Verified purchase

    Great smooth transaction from start to finish. I bought this ipad for my husband to use instead of his aging laptop and he loves it. The ipad is in excellent condition and works great Would deffo recommend this company to everyone

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 29 September 2024

  • C

    Chris H.

    Purchased on the 3 November 2024

    Verified purchase

    A great service from Backmarket. The package arrived early, and the tracking service kept me well informed of progress. The phone was like new, not a mark or blemish anywhere. Setup was easy, but it needs a USB C to USB C lead to transfer data and apps from one's old phone. Fortunately I had one. Battery life is very good. Overall I'm very pleased, and would happily recommend Backmarket to my friends.b

    Item

    OnePlus Nord 3 256GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 18 November 2024

  • C

    Christine P.

    Purchased on the 11 September 2024

    Verified purchase

    IPad is tip top thanks and does everything I need it to do. Great value for money and a jolly good service all round 👍

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 11 November 2024

  • R

    Rhianna W.

    Purchased on the 16 September 2024

    Verified purchase

    Perfect- I ordered an excellent quality and I was sent what looked like brand new and sealed, works perfectly, already fully charged. Would definitely buy from here again for only just over £200 for a relatively new model as well. Was given a foreign apple charger but they included an adaptor too so works fine!

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 20 September 2024

  • C

    Claire M.

    Purchased on the 25 February 2024

    Verified purchase

    I bought the Samsung S21 for a friend. It was in pristine condition, looked brand new. He loves his new phone, nothing negative with the functionality. I’m an iPhone user and I purchased my current iPhone 12 from BackMarket (Gr8 price and next day delivery) it was in immaculate pristine condition. I bought my sister an iPhone 12 for her birthday as well. I would definitely, definitely recommend Back Market.

    Item

    Galaxy S21 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 11 March 2024