Customer reviews

Overall rating

217 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.3/5

  • Shipping

    4.6/5

Reviews

  • Steven M.

    Verified

    Reviewed 10/11/2024, United Kingdom.

    This is the second Galaxy A15 I have purchased from back market, one for myself and the other for my wife ,who has never owned a touch screen phone before. Upon delivery (which was extremely fast) we were extremely pleased with the condition of the phone, no scratches etc. The set up was easy and straight forward. We would use Back Market again in the future if another purchase was required.

    Condition

    Excellent

    Purchased

    26/10/2024

  • Romeo O.

    Verified

    Reviewed 07/10/2024, United Kingdom.

    Brilliant came in perfect condition like brand new and it work perfectly fine I’m definitely shopping here every time for devices

    Condition

    Excellent

    Purchased

    19/09/2024

  • Gemma H.

    Verified

    Reviewed 15/11/2024, United Kingdom.

    I would recommend you to everyone. Great pricing, great phones ( I've purchased three from you) , great delivery, help and customer service, bang on! The third phone I've bought is for my sons 11th birthday next week, came with original Samsung box, the phone is in mint condition, don't think it's been used at all, very happy, I will leave another review in a few weeks once my son has used it etc, more than happy with Backmarket, thanks xx

    Condition

    Excellent

    Purchased

    26/10/2024

  • Tim R.

    Verified

    Reviewed 26/02/2024, United Kingdom.

    Fast and hassle free delivery, phone arrived well packaged and in excellent condition. Great communication from the Back Market team, already recommended to family and friends to purchase refurbished tech in future and buy from Back Market, you'd be mad not to!

    Condition

    Excellent

    Purchased

    16/02/2024

  • Sandra L.

    Verified

    Reviewed 29/09/2024, United Kingdom.

    Great smooth transaction from start to finish. I bought this ipad for my husband to use instead of his aging laptop and he loves it. The ipad is in excellent condition and works great Would deffo recommend this company to everyone

    Condition

    Excellent

    Purchased

    17/09/2024

  • Jodie B.

    Verified

    Reviewed 11/12/2024, United Kingdom.

    Amazing service and my phone is in excellent condition. It doesn't even look nor function as if it's been refurbished. Thank you!

    Condition

    Excellent

    Purchased

    08/12/2024

  • Chris H.

    Verified

    Reviewed 18/11/2024, United Kingdom.

    A great service from Backmarket. The package arrived early, and the tracking service kept me well informed of progress. The phone was like new, not a mark or blemish anywhere. Setup was easy, but it needs a USB C to USB C lead to transfer data and apps from one's old phone. Fortunately I had one. Battery life is very good. Overall I'm very pleased, and would happily recommend Backmarket to my friends.b

    Condition

    Excellent

    Purchased

    03/11/2024

  • Christine P.

    Verified

    Reviewed 11/11/2024, United Kingdom.

    IPad is tip top thanks and does everything I need it to do. Great value for money and a jolly good service all round 👍

    Condition

    Excellent

    Purchased

    11/09/2024

  • Rhianna W.

    Verified

    Reviewed 20/09/2024, United Kingdom.

    Perfect- I ordered an excellent quality and I was sent what looked like brand new and sealed, works perfectly, already fully charged. Would definitely buy from here again for only just over £200 for a relatively new model as well. Was given a foreign apple charger but they included an adaptor too so works fine!

    Condition

    Excellent

    Purchased

    16/09/2024

  • Claire M.

    Verified

    Reviewed 11/03/2024, United Kingdom.

    I bought the Samsung S21 for a friend. It was in pristine condition, looked brand new. He loves his new phone, nothing negative with the functionality. I’m an iPhone user and I purchased my current iPhone 12 from BackMarket (Gr8 price and next day delivery) it was in immaculate pristine condition. I bought my sister an iPhone 12 for her birthday as well. I would definitely, definitely recommend Back Market.

    Condition

    Excellent

    Purchased

    25/02/2024