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222 verified reviews in the last 24 months.
Arlene D.
Purchased on the 10 April 2025
Verified purchaseI was apprehensive to buy second hand iPhone!- first time. Bought for my child- “good condition” “ iPhone 13” I am so happy - phone is immaculate looking- like new. In nice box, either charging cable. Battery fair- if u can pay for high end battery- i would next time💥only gripe!, as phone does get hot when user plays game online. But, apart from that, phone is great, i ( the adult!) wishes i got a refurbished phone- i WILL DO in future-!..half the price of o2 - Honestly cant tell difference of my iPhone 14 on contract- to this refurbished iPhone 13!! Never buy new on mobile network again! So far so good ( at 1 week)!!.. highly recommend😊
Condition
Good
Reviewed in United Kingdom on 23 April 2025
Kwabena S.
Purchased on the 17 March 2025
Verified purchaselts fantastic to see it as clean as just from factory no scratches on both sides and even boasting to my friends that I got new from Apple store t
Condition
Fair
Reviewed in United Kingdom on 18 March 2025
Pierre G.
Purchased on the 27 April 2025
Verified purchaseI bought a premium Iphone 13 and paid a good price for it as I wanted a phone which was sold "as new" and would last. It wasn't an easy decision but I took the plunge. The phone arrived a couple of days later - fine and relieved. It looked in excellent condition - fine and happy. I took the phone to an Apple store to be checked over and set up. Their check-up didn't flag any major issues BUT I was told that it was an american model. What could be the problem, I asked? Their answer: you will find it difficult to use it on the 5G network and it will drain your battery pretty quickly. Indeed, when I am out of reach of a Wi-Fi system, the phone rarely runs on 5G, most of the time on 4G, sometimes even on 3G (pretty useless to be fair). I wished BackMarket and their vendors would make their customers aware of these kind of details. Will I buy again from BackMarket ? Not sure......
Condition
Premium
Reviewed in United Kingdom on 14 May 2025
Phil T.
Purchased on the 22 April 2025
Verified purchaseWe purchased 2 iPhone 13s in excellent condition. The phones arrived well packaged in and in boxes of the same quality as new iPhones. The phones are mint condition and were very easy to setup. I would highly recommend Back Market
Condition
Excellent
Reviewed in United Kingdom on 4 May 2025
Grace J.
Purchased on the 3 April 2025
Verified purchaseI'm thoroughly impressed with the device. The performance exceeds my expectations, and the features are incredibly useful. The design is sleek and user-friendly. Highly recommend this purchase – it's been a game-changer for me for my daughter. She loves everything about the device iPhone 12
Condition
Excellent
Reviewed in United Kingdom on 17 April 2025
Shams U.
Purchased on the 26 June 2025
Verified purchaseMy best purchase ever. I was thinking to buy new airpods for offical Apple but some of my friend told me about Backmarket so I ordered from here. No need to buy new one if it’s available at backmarket at cheaper rates. Fully satisfied and Thanks Backmarket for building trust with your customer. Looking forward for more purchase
Condition
Excellent
Reviewed in United Kingdom on 9 July 2025
Bo M.
Purchased on the 14 January 2025
Verified purchaseI do not doubt the service. I received my phone, it arrived earlier than expected. Thank you so much for an excellent phone. I am very satisfied.
Condition
Fair
Reviewed in United Kingdom on 16 January 2025
Raymond T.
Purchased on the 15 October 2024
Verified purchaseMy first purchase of a refurbished iPhone 12 and I was not disappointed.Everything works as it should and the transfer over from my old phone went smoothly.
Condition
Good
Reviewed in United Kingdom on 26 October 2024
Manoj M.
Purchased on the 16 July 2025
Verified purchaseThe device itself is a great deal for the price I got it for and way cheaper than I would have found on the high street. BackMarket is highly recommended by myself if you are wanting a good deal on a second hand device to suit your needs and budget.
Condition
Fair
Reviewed in United Kingdom on 23 July 2025
Alison S.
Purchased on the 6 July 2025
Verified purchaseWhy buy new - I’m a convert. Perfect condition phone, I opted for top level as I wanted new battery and to protect value on next change over. I also used the trade in option with my previous phone and it was really simple, within a week money in account.
Condition
Premium
Reviewed in United Kingdom on 21 July 2025