










Overall performance
4.4/5
Appearance
4.6/5
Accessories
4.3/5
Battery
4.3/5
Lens & Camera
4.6/5
Packaging
4.7/5
Shipping
4.7/5
Reviewed 12/01/2026, United Kingdom.
My old XR was at the end of its life so decided to upgrade. I purchased a phone from Backmarket for my husband previously so was happy to order an iPhone 14 from them. Delivered next day, absolutely perfect condition, not a mark on it, so much quicker than my old iPhone, set-up really easy, if I can manage that at 66 years old anyone can! Would definitely buy from Backmarket again
Condition
Excellent
Purchased
29/12/2025
Reviewed 23/04/2025, United Kingdom.
I was apprehensive to buy second hand iPhone!- first time. Bought for my child- “good condition” “ iPhone 13” I am so happy - phone is immaculate looking- like new. In nice box, either charging cable. Battery fair- if u can pay for high end battery- i would next time💥only gripe!, as phone does get hot when user plays game online. But, apart from that, phone is great, i ( the adult!) wishes i got a refurbished phone- i WILL DO in future-!..half the price of o2 - Honestly cant tell difference of my iPhone 14 on contract- to this refurbished iPhone 13!! Never buy new on mobile network again! So far so good ( at 1 week)!!.. highly recommend😊
Condition
Good
Purchased
10/04/2025
Reviewed 04/05/2025, United Kingdom.
We purchased 2 iPhone 13s in excellent condition. The phones arrived well packaged in and in boxes of the same quality as new iPhones. The phones are mint condition and were very easy to setup. I would highly recommend Back Market
Condition
Excellent
Purchased
22/04/2025
Reviewed 18/03/2025, United Kingdom.
lts fantastic to see it as clean as just from factory no scratches on both sides and even boasting to my friends that I got new from Apple store t
Condition
Fair
Purchased
17/03/2025
Reviewed 09/07/2025, United Kingdom.
My best purchase ever. I was thinking to buy new airpods for offical Apple but some of my friend told me about Backmarket so I ordered from here. No need to buy new one if it’s available at backmarket at cheaper rates. Fully satisfied and Thanks Backmarket for building trust with your customer. Looking forward for more purchase
Condition
Excellent
Purchased
26/06/2025
Reviewed 16/01/2025, United Kingdom.
I do not doubt the service. I received my phone, it arrived earlier than expected. Thank you so much for an excellent phone. I am very satisfied.
Condition
Fair
Purchased
14/01/2025
Reviewed 26/10/2024, United Kingdom.
I’m 88yrs old and housebound. I’m thrilled with my iPhone 12. The case is excellent and it is virtually impossible to see any blemishes. I’m not a heavy user so this fits my needs adequately and it is an update on my iPhone SE. The battery is great and face recognition appreciated. Generally an extremely good purchase although it took me time to get used to it! Thank you.
Condition
Good
Purchased
15/10/2024
Reviewed 21/07/2025, United Kingdom.
Why buy new - I’m a convert. Perfect condition phone, I opted for top level as I wanted new battery and to protect value on next change over. I also used the trade in option with my previous phone and it was really simple, within a week money in account.
Condition
Premium
Purchased
06/07/2025
Reviewed 21/05/2025, United Kingdom.
Phone was delivered very promptly, the condition was very good and the service was extremely professional. I was so impressed that I recommended to my daughter who has now bought a phone from Back Market.
Condition
Fair
Purchased
07/05/2025
Reviewed 26/10/2024, United Kingdom.
My first purchase of a refurbished iPhone 12 and I was not disappointed.Everything works as it should and the transfer over from my old phone went smoothly.
Condition
Good
Purchased
15/10/2024