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Overall performance
4.5/5
Appearance
4.1/5
Accessories
4.5/5
Battery
4.3/5
Lens & Camera
4.5/5
Packaging
4.1/5
Shipping
4.7/5
Reviewed 17/09/2025, United Kingdom.
As a lot of other reviews say, I was also a little sceptical of using a refurbished phone site having always bought my phones new. However I thought I take a chance and I am super impressed. I wanted an older and cheaper iPhone and the XS fitted the bill. And for the price of £140 it was a bargain. It hasn’t got a mark on it at all. And also, the battery, which I was prepared to perhaps replace, had a 97% health which was amazing. It came within two days as well. A nice little touch was it came with charging lead, screen protector and basic case at no extra cost that they didn’t even mention! I’ve only just recently bought a new iPhone 16 but I really wished I’d saved the money and got a refurbished one theough here and saved myself a bunch! Fantastic service all round. I’ll definitely be using again.
Condition
Excellent
Purchased
31/08/2025
Reviewed 17/09/2025, United Kingdom.
The phone itself is performing better now that iOS 26 has been loaded. The iPhone 13 Pro I received from Backmarket is on excellent condition. No marks or even tiny scratches. I didn’t order a case/screen protector or a charging lead but they came in the box. It has 94% battery strength. This is the second phone I have purchased from them; an iPhone XS last time also in mint condition. Thank you Backmarket!
Condition
Excellent
Purchased
02/09/2025
Reviewed 01/12/2025, United Kingdom.
The iphone12 was perfect. Just like new, no marks ask all, but I regretfully needed to return it as I had ordered the wrong phone, I should have sent for the iPhone . Am about to order the iPhone 13 from Backmarket today. I have previously bought an iMac pro laptop and it has never had any bother. I would recommend Backmarket to anyone wishing to by reconditioned phones or laptops.
Condition
Excellent
Purchased
19/11/2025
Reviewed 21/09/2025, United Kingdom.
Very happy with my order from Back Market. I feel so confident ordering here compared to other used tech sellers. The phone arrived in great condition as expected and every order I place boosts my love for Back Market.
Condition
Excellent
Purchased
09/09/2025
Reviewed 20/10/2025, United Kingdom.
Couldn't have gone better. Delighted with the phone which is in new condition. Also included was a protective glass screen, a cover, and a lightining cable. A fist class purchase, and thanks to all concerned
Condition
Excellent
Purchased
03/10/2025
Reviewed 30/11/2025, United Kingdom.
Beautiful condition. It’s a Christmas present for my daughter. I have bought from this company before and I trust it completely
Condition
Excellent
Purchased
19/11/2025
Reviewed 14/09/2025, United Kingdom.
Just as I expected. I'm happy for the iphone cable and screen guard. The phone looks so brand new. Cheers Back market!!! 😀
Condition
Excellent
Purchased
30/08/2025
Reviewed 10/09/2025, United Kingdom.
Absolutely great. You wouldn’t know it was refurbed. Battery life 2 days but bulkier than previous watch but I knew that. ⭐️⭐️⭐️⭐️⭐️
Condition
Excellent
Purchased
28/08/2025
Reviewed 30/11/2025, United Kingdom.
Quality delivery and product
Condition
Excellent
Purchased
15/11/2025
Reviewed 23/11/2025, United Kingdom.
Really great condition considering age.
Condition
Excellent
Purchased
11/11/2025