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2,796 verified reviews in the last 24 months.
Pawel R.
Purchased on the 26 April 2025
Verified purchasePerfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket
Condition
Fair
Reviewed in United Kingdom on 30 April 2025
Maria K.
Purchased on the 14 July 2025
Verified purchaseOkay being honest… is brand new , not just looking brand new but 100% battery health + there was no replacement I checked everything this phone is probably not even refurbished because serial number is doesn’t start with F or H! I’m impressed and I got good quality so it’s not even the best ! Recommend it
Condition
Good
Reviewed in United Kingdom on 16 July 2025
Olaitan L.
Purchased on the 13 February 2025
Verified purchaseSincerely speaking, I was in full doubt when I ordered my iPhone 13 Pro max to be as neat, clean and the camera to be as this sharp. When I got the phone, it's sparkling. Battery life span is top notch, no scratch on screen and body. infact, I have already informed some of my friend to order theirs immediately from Back Market. Back Market, pls keep this up. You are great.
Condition
Fair
Reviewed in United Kingdom on 15 February 2025
Catherine M.
Purchased on the 11 June 2025
Verified purchaseExcellent value for money. Back Market was very easy to navigate. I ordered an iPhone 13 in Fair condition and was surprised at the excellent condition of the phone, including battery health at 87%. Delivery was timely and secure, the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will definitely use Back Market again and will recommend to friends.
Condition
Fair
Reviewed in United Kingdom on 22 June 2025
Sarah C.
Purchased on the 16 April 2025
Verified purchaseI’m really pleased with my iPhone 13. It exceeds my expectations and is quite beautiful! This company is doing a great thing for the planet and for our pockets. I love the idea of not buying new especially when a reconditioned phone can be this good.
Condition
Fair
Reviewed in United Kingdom on 27 April 2025
Margret S.
Purchased on the 28 July 2025
Verified purchaseI found transitioning from from suddenly dead Z Fold2 to the Fold6 very straight forward, using a samsung transfer from my tablet. I'm enjoying the lighter weight and screen clarity for my kindle reading and web browsing, but somewhat miss the rounded form and handle of the Fold2. I have found a rounded edges phone case to make up for that. Great value for money buying refurbished through BackMarket. While it would have been nice to upgrade to the better camera of the Fold7 the cost was prohibitive. Happy customer.
Condition
Good
Reviewed in United Kingdom on 14 August 2025
Victor A.
Purchased on the 20 February 2025
Verified purchaseGreat experience with Back Market.I ordered a refurbished iPhone 14 Pro Max (128GB), and it arrived earlier than expected. The phone is in excellent condition, just as described, with no noticeable issues. Everything works perfectly, and I’m really happy with my purchase. Highly recommend Back Market for anyone looking for quality refurbished devices at a great price.
Condition
Fair
Reviewed in United Kingdom on 3 March 2025
Hadijah N.
Purchased on the 2 January 2025
Verified purchaseI have waited for over a month since I got my new (refurbished) iPhone 14 Pro Max so that I can give a very honest review and I can say I don’t have any regrets buying refurbished because I can’t tell any difference from new. The phone looks excellent and works well with no issues. The delivery was quick and all I can say is I would recommend it for anyone.
Condition
Good
Reviewed in United Kingdom on 30 January 2025
Sheikh junaid A.
Purchased on the 11 January 2025
Verified purchaseI recently purchased a refurbished iPhone 15 Pro Max, and I must say, I’m impressed. The phone was delivered on time, which is always a great start. Although it was listed as being in “fair condition,” it exceeded my expectations. There was hardly a scratch, and the ones present were so minor they were almost unnoticeable. The battery health was at 92%, which is excellent for a refurbished device. It’s performing like new, and I’ve had no issues with functionality so far. Overall, it’s a great deal for the price. I would definitely recommend this to anyone looking for a high-quality refurbished phone at a reasonable price. Reliable service and great value!
Condition
Fair
Reviewed in United Kingdom on 27 January 2025
Maryam R.
Purchased on the 10 July 2025
Verified purchaseCouldn’t be happier. Although I bought it in “good” condition, it’s almost perfect. Wouldn’t have even thought this phone was refurbished. Shipping was so speedy too! Battery life was at 88%, which is still really good.
Condition
Good
Reviewed in United Kingdom on 9 August 2025