Mazuma Mobile's customer reviews

8,149 verified reviews in the last 10 years.

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  • P

    Pawel R.

    Purchased on the 26 April 2025

    Verified purchase

    Perfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket

    Item

    iPhone 15 Pro 256GB - Black Titanium - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 30 April 2025

  • M

    Maria K.

    Purchased on the 14 July 2025

    Verified purchase

    Okay being honest… is brand new , not just looking brand new but 100% battery health + there was no replacement I checked everything this phone is probably not even refurbished because serial number is doesn’t start with F or H! I’m impressed and I got good quality so it’s not even the best ! Recommend it

    Item

    iPhone 14 Pro 128GB - Silver - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 16 July 2025

  • K

    Kimberley F.

    Purchased on the 2 October 2025

    Verified purchase

    I Always buy phones off back market and never been disappointed onceeee, literally obsessed with this phone I have now it’s flawless. Met up to my expectations and I will definitely continue to buy from back market with no hesitation <3

    Item

    iPhone 15 Pro Max 256GB - White Titanium - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 12 October 2025

  • M

    Mario O.

    Purchased on the 26 September 2025

    Verified purchase

    Bargain, was looking for an s22 ultra but searched s24 out of curiosity, shame I didnt buy it first time as it was £479, after few days and refreshing slighly went up to £509 but phone in excellent condition for a fair model which was really good. Came in a simple cardboard box and the phone inside, not a visible scratch on the front and rear, couldn't be happier for a model that recent for such a low price and great quality. Definitely worth 👌

    Item

    Galaxy S24 Ultra 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 5 October 2025

  • O

    Olaitan L.

    Purchased on the 13 February 2025

    Verified purchase

    Sincerely speaking, I was in full doubt when I ordered my iPhone 13 Pro max to be as neat, clean and the camera to be as this sharp. When I got the phone, it's sparkling. Battery life span is top notch, no scratch on screen and body. infact, I have already informed some of my friend to order theirs immediately from Back Market. Back Market, pls keep this up. You are great.

    Item

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 15 February 2025

  • P

    Peter B.

    Purchased on the 22 September 2025

    Verified purchase

    I am not a big phone user, it’s really for emergency’s, hence I ordered an IPhone 13 Pro in ‘ fair condition’ .I must admit I was a bit apprehensive as never bought from back market before, and never bought ‘ refurbished’, however phone was delivered extremely quickly, and I was kept informed at each stage, when I received and unpacked I was extremely pleased not a mark on the case, only two small marks on screen which were hard to see and couldn’t see them at all when switched on ,every thing on phone works perfectly,would absolutely buy off ‘ Back Market again.’ 5 stars.

    Item

    iPhone 13 Pro 128GB - Gold - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 5 October 2025

  • C

    Catherine M.

    Purchased on the 11 June 2025

    Verified purchase

    Excellent value for money. Back Market was very easy to navigate. I ordered an iPhone 13 in Fair condition and was surprised at the excellent condition of the phone, including battery health at 87%. Delivery was timely and secure, the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will definitely use Back Market again and will recommend to friends.

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 22 June 2025

  • O

    Oleksandr G.

    Purchased on the 6 July 2025

    Verified purchase

    Galaxy s23 ultra from backmarket works perfectly. Condition is better than I could expect for this price. Thank you.

    Item

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 20 July 2025

  • S

    Sarah C.

    Purchased on the 16 April 2025

    Verified purchase

    I’m really pleased with my iPhone 13. It exceeds my expectations and is quite beautiful! This company is doing a great thing for the planet and for our pockets. I love the idea of not buying new especially when a reconditioned phone can be this good.

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 27 April 2025

  • L

    Linda P.

    Purchased on the 8 September 2025

    Verified purchase

    I love my new phone. Back Market have kept me informed at each step. The phone arrived when expected and is great. Nothing more to say. Brilliant service and I like the lower environmental impact of using refurbished tech.

    Item

    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 22 September 2025