Mazuma Mobile's customer reviews

4.5/5

1,019 verified reviews in the last 6 months.

  • 100%
  • 89%
  • 6%
  • 2%
  • 3%
  • A

    Andrew T.

    4.9/5

    Reviewed in United Kingdom on 29 January 2024

    iphone 12 was purchased for a family member and i chose the excellent condition handset. Phone was delivered within a few days and it was perfect! Screen and general handset had zero blemishes etc, it started up like a brand new iphone with the set up as you would expect with a new device. Of course saved some money buying a refurbished device but it also reduces the general environmental impact you would associate with a brand new phone. The only thing that would make this better would be if the phone came in an apple box. I bought one on line to put the phone in (a tenner online!) Would recommend buying a refurb through back market.
    iPhone 12

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 19 January 2024

  • D

    Dean G.

    4.9/5

    Reviewed in United Kingdom on 20 March 2024

    Decided to try out a refurbished phone and have to say i'm really impressed. went for an iPhone 12 in "good" condition and it's in perfect condition. Battery percentage is at 85% but i don't mind that as i know it will still have an original apple battery
    iPhone 12

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 16 March 2024

  • S

    Steve M.

    5/5

    Reviewed in United Kingdom on 13 April 2024

    This was a very surprisingly great experience - ordered a refurbished iPhone XR for my 85 year old mother. The phone arrived quickly and was in fantastic condition! I would recommend BackMarket to anyone - and indeed I will. ;)
    iPhone XR

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 1 April 2024

  • T

    Tímea I.

    5/5

    Reviewed in United Kingdom on 7 January 2024

    I ordered a refurbished, excellent condition iPhone 14 pro with new battery. I was super surprised when I opened the package because I got a brand new, sealed iPhone. I bought this phone at a very good price. I am very happy with the purchase, I highly recommend the back market to everyone. Thank you
    iPhone 14 Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 22 December 2023

  • J

    Jon R.

    5/5

    Reviewed in United Kingdom on 27 March 2024

    Received my refurbished IPhone 15 , excellent condition and superb delivery from BackMarket. It’s now a few weeks later and the mobile phone is performing really well. I chose to have a new battery and utilise the 80% battery charging option, so keeping the battery in tip top condition without over-charging. Backmarket does provide you with a choice on price and condition which accommodates the various needs and budgets of the buyer … so what’s not to like. Well done Backmarket and thank you.
    iPhone 15

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 19 February 2024

  • J

    Janice S.

    5/5

    Reviewed in United Kingdom on 7 April 2024

    Ordered an iPhone 13 Pro in a fair condition, thrilled and delighted with it. Couldn’t see any awful marks other than some feathering around the camera lens which doesn’t impinge on the performance at all. I did take a long time to decide whether to take the risk of buying reconditioned, I’m really pleased with my purchase and how it was delivered, well packaged and sent quickly.
    iPhone 13 Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 25 March 2024

  • G

    Gareth H.

    4.5/5

    Reviewed in United Kingdom on 22 November 2023

    Thought it was time to replace my old XR didn’t want to pay for a brand new as my old one was a refurbished, so went down that route again, found Backmarket so checked them great service great new iPhone 13 will visit again when time to replace ! It’s working great with all its systems. Reall happy with it, great bit of tech.
    iPhone 13

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 9 November 2023

  • P

    Peter B.

    5/5

    Reviewed in United Kingdom on 31 January 2024

    My wife needed a new phone as she had wrecked her old 1 . She chose a iPhone 12 Pro and she loves it. Obviously is reconditioned but to be fair it’s like new , to me anyone who buys a brand new phone is mad save your money and the environment .
    iPhone 12 Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 18 January 2024

  • N

    Nawaj S.

    4.5/5

    Reviewed in United Kingdom on 18 December 2023

    Resurrected and Remarkable: Unboxing the iPhone 14 Pro from Back Market, I half-expected it to rise from the ashes. Spoiler: it did, and it was dressed impeccably in Space Black. Built Tougher Than My Coffee Habit: The build quality? Imagine if elegance and durability had a baby. That's this phone. Refurbished? More like 'Rebirthed' to Perfection. Speedier Than a Caffeine Rush: The A16 Bionic chip is like having a supercar under your thumb. It's so fast, I think I time-travelled. Gaming, multitasking, living – it does it all, without breaking a sweat. Camera Wizardry: The photos this thing takes make reality look like it needs to up its game. Night mode isn't just a feature; it's a nocturnal miracle worker. Display That Dazzles: The Super Retina XDR display makes colors pop like a celebrity at a red carpet. ProMotion technology? More like 'Promotion' to visual nirvana. Battery Life: Marathon Runner Edition: It lasts longer than my last diet. With fast charging, it's back in the race quicker than you can say "Where's my charger?" Eco-Warrior Chic: By choosing a refurbished gem from Back Market, I've saved some green (both kinds) and done Mother Earth a solid. Who knew being ec ...
    iPhone 14 Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 14 December 2023

  • C

    Charo G.

    4.8/5

    Reviewed in United Kingdom on 20 March 2024

    My phone got stolen and I needed a replacement. I decided to buy a refurbished one from Back Market, but I was worried that the quality wouldn't match the description of the item. I bought a refurbished iPhone 12 Pro in good condition, and I have to say it exceeded my expectations! Apart from the battery health of 83% (which is totally understandable), the iPhone is in EXCELLENT conditions! I'm very happy about the purchase and certainly recommend to purchase from BackMarket.
    iPhone 12 Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 3 March 2024