Mazuma Mobile's customer reviews

2,796 verified reviews in the last 24 months.

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  • P

    Pawel R.

    Purchased on the 26 April 2025

    Verified purchase

    Perfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket

    Item

    iPhone 15 Pro 256GB - Black Titanium - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 30 April 2025

  • M

    Maria K.

    Purchased on the 14 July 2025

    Verified purchase

    Okay being honest… is brand new , not just looking brand new but 100% battery health + there was no replacement I checked everything this phone is probably not even refurbished because serial number is doesn’t start with F or H! I’m impressed and I got good quality so it’s not even the best ! Recommend it

    Item

    iPhone 14 Pro 128GB - Silver - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 16 July 2025

  • O

    Olaitan L.

    Purchased on the 13 February 2025

    Verified purchase

    Sincerely speaking, I was in full doubt when I ordered my iPhone 13 Pro max to be as neat, clean and the camera to be as this sharp. When I got the phone, it's sparkling. Battery life span is top notch, no scratch on screen and body. infact, I have already informed some of my friend to order theirs immediately from Back Market. Back Market, pls keep this up. You are great.

    Item

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 15 February 2025

  • C

    Catherine M.

    Purchased on the 11 June 2025

    Verified purchase

    Excellent value for money. Back Market was very easy to navigate. I ordered an iPhone 13 in Fair condition and was surprised at the excellent condition of the phone, including battery health at 87%. Delivery was timely and secure, the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will definitely use Back Market again and will recommend to friends.

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 22 June 2025

  • S

    Sarah C.

    Purchased on the 16 April 2025

    Verified purchase

    I’m really pleased with my iPhone 13. It exceeds my expectations and is quite beautiful! This company is doing a great thing for the planet and for our pockets. I love the idea of not buying new especially when a reconditioned phone can be this good.

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 27 April 2025

  • M

    Margret S.

    Purchased on the 28 July 2025

    Verified purchase

    I found transitioning from from suddenly dead Z Fold2 to the Fold6 very straight forward, using a samsung transfer from my tablet. I'm enjoying the lighter weight and screen clarity for my kindle reading and web browsing, but somewhat miss the rounded form and handle of the Fold2. I have found a rounded edges phone case to make up for that. Great value for money buying refurbished through BackMarket. While it would have been nice to upgrade to the better camera of the Fold7 the cost was prohibitive. Happy customer.

    Item

    Galaxy Z Fold6 512GB - Pink - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 14 August 2025

  • V

    Victor A.

    Purchased on the 20 February 2025

    Verified purchase

    Great experience with Back Market.I ordered a refurbished iPhone 14 Pro Max (128GB), and it arrived earlier than expected. The phone is in excellent condition, just as described, with no noticeable issues. Everything works perfectly, and I’m really happy with my purchase. Highly recommend Back Market for anyone looking for quality refurbished devices at a great price.

    Item

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 3 March 2025

  • H

    Hadijah N.

    Purchased on the 2 January 2025

    Verified purchase

    I have waited for over a month since I got my new (refurbished) iPhone 14 Pro Max so that I can give a very honest review and I can say I don’t have any regrets buying refurbished because I can’t tell any difference from new. The phone looks excellent and works well with no issues. The delivery was quick and all I can say is I would recommend it for anyone.

    Item

    iPhone 14 Pro Max 256GB - Space Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 30 January 2025

  • S

    Sheikh junaid A.

    Purchased on the 11 January 2025

    Verified purchase

    I recently purchased a refurbished iPhone 15 Pro Max, and I must say, I’m impressed. The phone was delivered on time, which is always a great start. Although it was listed as being in “fair condition,” it exceeded my expectations. There was hardly a scratch, and the ones present were so minor they were almost unnoticeable. The battery health was at 92%, which is excellent for a refurbished device. It’s performing like new, and I’ve had no issues with functionality so far. Overall, it’s a great deal for the price. I would definitely recommend this to anyone looking for a high-quality refurbished phone at a reasonable price. Reliable service and great value!

    Item

    iPhone 15 Pro Max 512GB - Blue Titanium - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 27 January 2025

  • M

    Maryam R.

    Purchased on the 10 July 2025

    Verified purchase

    Couldn’t be happier. Although I bought it in “good” condition, it’s almost perfect. Wouldn’t have even thought this phone was refurbished. Shipping was so speedy too! Battery life was at 88%, which is still really good.

    Item

    iPhone 15 Pro Max 1000GB - White Titanium - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 9 August 2025