Customer reviews

Overall rating

492 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.3/5

  • Accessories

    4.2/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.4/5

Reviews

  • Charlie C.

    Verified

    Reviewed 21/07/2025, United Kingdom.

    Happy with purchase delivery was delay by one day but they updated me. I brought in good condition it was very good condition. only little scratch on back that was expected for refurbished product it the 3rd time I brought from back market including ps4 ,iPhone 12 pro max and this iPad 7 gen 2019 will defo purchase more stuff in the future 😊

    Condition

    Good

    Purchased

    03/07/2025

  • Eric F.

    Verified

    Reviewed 14/07/2025, United Kingdom.

    This was my first time purchasing a refurbished mobile, and after much pondering I settled on the Dark Red S22 Ultra 128gb, they said the the screen was flawless, and that's how it arrived, absolutely pristine condition, like brand new, not a mark anywhere on the screen or body, the battery came charged at more than 80%, and of course it had the built is S pen, I couldn't be more pleased with it it, delivery was quick and it came very packaged, along with excellent communication and great buying experience. Black Market come highly recommend

    Condition

    Excellent

    Purchased

    02/07/2025

  • Stewart H.

    Verified

    Reviewed 10/08/2025, United Kingdom.

    Bit sceptical to start but an ipad at the price I got it for... I just but the bullet. So glad I did, the description on the website was exactly what arrived! Ipad is in excellent condition! Well done guys, I currently eyeing up an apple watch for the missus, a macbook for myself and an S24 ultra all on your website!

    Condition

    Excellent

    Purchased

    22/07/2025

  • Paul B.

    Verified

    Reviewed 07/08/2025, United Kingdom.

    Ordered apple watch series 5 in fair condition - condition was excellent with no scratches or dings. It came promptly and with a brand new silicon sports strap. The price was less than I had been quoted for repair to my old series 3 watch. So a no brainer to get this watch. Would recommend.

    Condition

    Fair

    Purchased

    17/07/2025

  • Joss W.

    Verified

    Reviewed 17/08/2025, United Kingdom.

    Excellent service! Bought for my son’s first phone to secondary school and it has not disappointed! Went for the excellent condition iPhone as it was on offer and it came in impeccable condition. For anyone who may be uneasy about a refurbished “second hand” phone, don’t be. Great product, great service and came very quick. Will be using again in the future!

    Condition

    Excellent

    Purchased

    31/07/2025

  • Scott G.

    Verified

    Reviewed 21/07/2025, United Kingdom.

    Fantastic app, easy to use, everything explained clearly, IPad is like brand new, can’t fault it at all, only thing that bothered me was after I bought the iPad, I then got sent a £15 off voucher, when I went to use it, it said I could not use this as it was for new customers only! So I was very disappointed I couldn’t use the voucher.

    Condition

    Excellent

    Purchased

    07/07/2025

  • Steve S.

    Verified

    Reviewed 20/07/2025, United Kingdom.

    Shopped around before settling on Back Market Galaxy S23. Best price, reasured by both integrity, checks carried out and customer reviews. Smooth delivery, phone is great and exactly what I hoped for.

    Condition

    Excellent

    Purchased

    07/07/2025

  • Josann marie sheila D.

    Verified

    Reviewed 18/07/2025, United Kingdom.

    The watch physically is sleek and working well at the moment I tested it at least. Will give another review after some time to see its performance. Thank you so much.

    Condition

    Fair

    Purchased

    15/07/2025

  • Carlos B.

    Verified

    Reviewed 19/06/2025, United Kingdom.

    Absolutely brilliant again! Second time I’ve purchased a phone for my kids. Samsung Fold brilliant and now a iPhone 12 in fantastic condition as good as new…great service and delivered with care and speed - will purchase again in future

    Condition

    Excellent

    Purchased

    28/05/2025

  • Andrea M.

    Verified

    Reviewed 10/08/2025, United Kingdom.

    I bought the iPad as a Birthday present for my son. It arrived on the day it was ment to and when I opened it up the pad looked in new condition not a mark on it. Easy to set up and one happy son on his birthday. I would definitely recommend. My only issue was with the deliver company, luckily I saw the delivery man coming up the drive with the parcel, he was trying to just post through the letter box, which he nearly did, but luckily stopped him before it could drop on the hard floor. Which I think would have ended with a damaged ipad. Could do with a fragile label on the packaging to avoid this.

    Condition

    Excellent

    Purchased

    23/07/2025