Mac Store UK's customer reviews

3.8/5

70 verified reviews in the last 24 months.

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  • M

    Marion F.

    Purchased on the 9 March 2024

    Verified purchase
    4.8/5

    I was a bit hesitant at first about buying a reconditioned IPad but I only wanted it for upstairs to control heating and use the radio, and check emails now and again, so I didn’t want the expense of a new one. The IPad arrived promptly and was very well packaged. I charged it up and set it up. All my info and details was downloaded from the ICloud, no problem. It works like brand new and I am extremely pleased with it. There were some small scratches on the sides but hardly noticeable. I put the IPad is in a protective case anyway, so it doesn’t matter. A professional and quality company I would highly recommend.

    Reviewed in United Kingdom on 16 April 2025

    iPad 10.2 (2019) 7th gen 32 GB - Wi-Fi - Space Gray
  • C

    Charlie G.

    Purchased on the 23 March 2025

    Verified purchase
    5/5

    It’s like I’ve brought a brand new MacBook! Very good device, service and process to send old MacBook in.

    Reviewed in United Kingdom on 9 April 2025

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - QWERTY - English
  • D

    Dennis A.

    Purchased on the 30 November 2024

    Verified purchase
    4/5

    order arrived a little later than was initially expected, however the item itself arrived in good condition and haven't had any problems with it thus far.

    Reviewed in United Kingdom on 17 April 2025

    MacBook Pro Retina 13-inch (2018) - Core i5 - 8GB SSD 256 QWERTY - English
  • A

    Ayodele I.

    Purchased on the 7 March 2024

    Verified purchase
    4/5

    So far, so good. I have enjoyed every bit of the MacBook. Easy access, fast, wide screen. However, whenever I plug in the charger to charge the laptop, the charger gives off a funny sound at the point of contact with the power outlet. Then after some minutes, it stops. What could be the problem? I will like to know.

    Reviewed in United Kingdom on 26 March 2025

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English
  • J

    Jane D.

    Purchased on the 10 July 2023

    Verified purchase
    5/5

    This is the second item I’ve brought from black market. Even though I’ve bought items in good condition they’ve both been in very good condition. I only wanted an iPad so that I could FaceTime my new granddaughter and this more than a met my needs. At a fraction of the cost of a new iPad ,why wouldn’t you buy this way. I wouldn’t hesitate to buy from them again

    Reviewed in United Kingdom on 26 March 2025

    iPad 9.7 (2018) 6th gen 32 GB - Wi-Fi - Space Gray
  • A

    Anne B.

    Purchased on the 8 April 2025

    Verified purchase
    4.9/5

    So far so good, no complaints. Speedy and safe delivery

    Reviewed in United Kingdom on 24 April 2025

    iPad 10.2 (2019) 7th gen 128 GB - Wi-Fi - Space Gray
  • M

    Muhammad zubair K.

    Purchased on the 27 March 2025

    Verified purchase
    4.1/5

    Good quality. Few scratches on the back but worth the price

    Reviewed in United Kingdom on 14 April 2025

    iPad mini (2019) 5th gen 64 GB - Wi-Fi - Space Gray
  • E

    Erroll G.

    Purchased on the 14 December 2023

    Verified purchase
    5/5

    Excellent condition. As if I had purchased from the Apple store. I will be looking to upgrade my phone some time in the near future and when I do BACK MARKET will be my first and only STOP😉

    Reviewed in United Kingdom on 26 March 2025

    MacBook Air 15-inch (2023) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
  • W

    William C.

    Purchased on the 16 February 2024

    Verified purchase
    4.4/5

    Arrived in good condition. Initially thought there was no charger but it was hidden in the packaging. Cannot fault the service.

    Reviewed in United Kingdom on 26 March 2025

    MacBook Air 15-inch (2023) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 512GB - QWERTY - English
  • A

    Andrew M.

    Purchased on the 16 October 2024

    Verified purchase
    3.8/5

    The laptop is in full working order, the keyboard and screen is free of damage. It was very unclean inside and out, and I had to spend a lot of time restoring the screen to a useable condition. Equally, I didn’t expect it to have a significant dent on the case, including other knocks and scratches. If I was selling this laptop I would not have described it as “good” condition unless it was clean!

    Reviewed in United Kingdom on 28 April 2025

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English