Mac Store UK's customer reviews

Overall rating

491 verified reviews

Rating details

  • Overall performance

    4/5

  • Accessories

    4/5

  • Appearance

    4/5

  • Battery

    3.9/5

  • Lens & Camera

    4.2/5

  • Packaging

    4.2/5

  • Shipping

    3.9/5

Reviews

  • Marion F.

    Verified

    Reviewed 15/04/2024, United Kingdom.

    I was a bit hesitant at first about buying a reconditioned IPad but I only wanted it for upstairs to control heating and use the radio, and check emails now and again, so I didn’t want the expense of a new one. The IPad arrived promptly and was very well packaged. I charged it up and set it up. All my info and details was downloaded from the ICloud, no problem. It works like brand new and I am extremely pleased with it. There were some small scratches on the sides but hardly noticeable. I put the IPad is in a protective case anyway, so it doesn’t matter. A professional and quality company I would highly recommend.

    Condition

    Fair

    Purchased

    09/03/2024

  • Ed J.

    Verified

    Reviewed 09/07/2025, United Kingdom.

    Speedy delivery and the product is great. However, it’s 260Gb not 512Gb as advertised. If I could be bothered I would have sent it back but needed it. It came in original packaging and in very good condition with all accessories etc.

    Condition

    Excellent

    Purchased

    22/06/2025

  • Oluwatosin A.

    Verified

    Reviewed 27/11/2025, United Kingdom.

    iPad working well, clean and perfect.

    Condition

    Good

    Purchased

    09/11/2025

  • Charlie G.

    Verified

    Reviewed 09/04/2025, United Kingdom.

    It’s like I’ve brought a brand new MacBook! Very good device, service and process to send old MacBook in.

    Condition

    Fair

    Purchased

    23/03/2025

  • Carolanne T.

    Verified

    Reviewed 01/12/2025, United Kingdom.

    Really good condition screen looks perfect

    Condition

    Fair

    Purchased

    17/11/2025

  • Andrew M.

    Verified

    Reviewed 27/10/2024, United Kingdom.

    The laptop is in full working order, the keyboard and screen is free of damage. It was very unclean inside and out, and I had to spend a lot of time restoring the screen to a useable condition. Equally, I didn’t expect it to have a significant dent on the case, including other knocks and scratches. If I was selling this laptop I would not have described it as “good” condition unless it was clean!

    Condition

    Good

    Purchased

    16/10/2024

  • Jane D.

    Verified

    Reviewed 23/07/2023, United Kingdom.

    This is the second item I’ve brought from black market. Even though I’ve bought items in good condition they’ve both been in very good condition. I only wanted an iPad so that I could FaceTime my new granddaughter and this more than a met my needs. At a fraction of the cost of a new iPad ,why wouldn’t you buy this way. I wouldn’t hesitate to buy from them again

    Condition

    Good

    Purchased

    10/07/2023

  • Anne B.

    Verified

    Reviewed 24/04/2025, United Kingdom.

    So far so good, no complaints. Speedy and safe delivery

    Condition

    Fair

    Purchased

    08/04/2025

  • Ryan H.

    Verified

    Reviewed 22/12/2022, United Kingdom.

    A testament to the longevity of Apple devices. Timeless design and still very capable specs. Incorrectly labelled physically, but the hardware report on the machine showed the correct specs paid for.

    Condition

    Fair

    Purchased

    01/12/2022

  • Erroll G.

    Verified

    Reviewed 01/01/2024, United Kingdom.

    Excellent condition. As if I had purchased from the Apple store. I will be looking to upgrade my phone some time in the near future and when I do BACK MARKET will be my first and only STOP😉

    Condition

    Excellent

    Purchased

    14/12/2023