Mac Store UK's customer reviews

45 verified reviews in the last 10 years.

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  • M

    Marion F.

    Purchased on the 9 March 2024

    Verified purchase

    I was a bit hesitant at first about buying a reconditioned IPad but I only wanted it for upstairs to control heating and use the radio, and check emails now and again, so I didn’t want the expense of a new one. The IPad arrived promptly and was very well packaged. I charged it up and set it up. All my info and details was downloaded from the ICloud, no problem. It works like brand new and I am extremely pleased with it. There were some small scratches on the sides but hardly noticeable. I put the IPad is in a protective case anyway, so it doesn’t matter. A professional and quality company I would highly recommend.

    Item

    iPad 10.2" (2019) 7th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Reviewed in United Kingdom on 15 April 2024

  • E

    Ed J.

    Purchased on the 22 June 2025

    Verified purchase

    Speedy delivery and the product is great. However, it’s 260Gb not 512Gb as advertised. If I could be bothered I would have sent it back but needed it. It came in original packaging and in very good condition with all accessories etc.

    Item

    iMac 24-inch Retina (Mid-2021) M1 3,2GHz - SSD 512 GB - 16GB QWERTY - English (UK)

    Condition

    Excellent

    Reviewed in United Kingdom on 9 July 2025

  • C

    Charlie G.

    Purchased on the 23 March 2025

    Verified purchase

    It’s like I’ve brought a brand new MacBook! Very good device, service and process to send old MacBook in.

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 9 April 2025

  • A

    Andrew M.

    Purchased on the 16 October 2024

    Verified purchase

    The laptop is in full working order, the keyboard and screen is free of damage. It was very unclean inside and out, and I had to spend a lot of time restoring the screen to a useable condition. Equally, I didn’t expect it to have a significant dent on the case, including other knocks and scratches. If I was selling this laptop I would not have described it as “good” condition unless it was clean!

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 27 October 2024

  • A

    Anne B.

    Purchased on the 8 April 2025

    Verified purchase

    So far so good, no complaints. Speedy and safe delivery

    Item

    iPad 10.2" (2019) 7th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Reviewed in United Kingdom on 24 April 2025

  • D

    Dennis A.

    Purchased on the 30 November 2024

    Verified purchase

    order arrived a little later than was initially expected, however the item itself arrived in good condition and haven't had any problems with it thus far.

    Item

    MacBook Pro Retina 13-inch (2018) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 16 December 2024

  • E

    Erroll G.

    Purchased on the 14 December 2023

    Verified purchase

    Excellent condition. As if I had purchased from the Apple store. I will be looking to upgrade my phone some time in the near future and when I do BACK MARKET will be my first and only STOP😉

    Item

    MacBook Air 15-inch (2023) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 1 January 2024

  • A

    Ayodele I.

    Purchased on the 7 March 2024

    Verified purchase

    So far, so good. I have enjoyed every bit of the MacBook. Easy access, fast, wide screen. However, whenever I plug in the charger to charge the laptop, the charger gives off a funny sound at the point of contact with the power outlet. Then after some minutes, it stops. What could be the problem? I will like to know.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 19 March 2024

  • P

    Paul C.

    Purchased on the 9 March 2024

    Verified purchase

    Great iPad at a very good price

    Item

    iPad 10.2" (2019) 7th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Reviewed in United Kingdom on 11 April 2024

  • S

    Sam B.

    Purchased on the 11 June 2023

    Verified purchase

    Overall good, fast delivery time. A couple of the keys are under/over sensitive which is annoying. Other than that I'm pretty happy.

    Item

    MacBook Pro Retina 13-inch (2017) - Core i7 - 16GB SSD 1000 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 8 September 2023