I-Go Life's customer reviews

Bought an iPhone SE in “fair” condition. This is the second iPhone I have bought, the other being an iPhone 14 and both phones arrived quickly and in very good condition. I expected in truth a bit more wear on the iPhone SE but it hardly showed any wear at all. Very pleased and would always choose this company as they seem really competitive and I am very pleased with the products so far.

Good response time from customer service. Super professional and understanding. My order was delayed which was frustrating but out of hands of Backmarket as they deal with vendors. Really good quality phone with 12 months warranty. Will definitely use again

All good. The phone has an aftermarket screen cover and a small hair is trapped there. I can't remove the screen cover. I covered the screen with another protector which hides the hair but doesn't harm the fingerprint function. Very good. A £1200 phone for £240? It's a no brainer! Way to go for any tech I buy from now.

Phone was fine and working well. Customer care of the phone could have been better - later dispatch than mentioned, handset was a bit dirty (I had to clean fluff and “dirt” all round the camera and bottom of phone), and phone wasn’t factory reset. But otherwise, all good.

Although my daughter dit it for me, it appeared to be really simple. I have received in a short period of time a good and well working phone. Very pleased.

Price happy with but said was unlocked that's reason I bought it but it wasn't unlocked and had to pay £25 to get it unlocked

Excellent service and a smartphone that seems very good (battery 94% capacity) despite being designated in the lowest category ('fair') .

Very happy with the appearance of the phone. I bought it so I wouldn’t be without a phone while mine was being mended. It worked well and I was very pleased with it.

As ever Back Market have provided a great product, my new phone is in immaculate condition, and will continue to buy from this great company and recommend to others.