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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 2 years

Approved seller with 4.3/5 Stars rating

Trusted on Back Market for 2 years

Overall rating

170 verified reviews

Rating details

Overall performance
4.2/5
Appearance
4.4/5
Accessories
4.2/5
Battery
4.1/5
Lens & Camera
4.4/5
Packaging
4.5/5
Shipping
4.4/5

Reviews

Hayley T.
Verified
Reviewed 12/02/2026, United Kingdom.
The whole process was seamless. Excellent phone, albeit refurbished it looks brand new, product as described, quick delivery and great service from start to finish. Would highly recommend and use again :)
Galaxy S23+ 256GB - Purple - Unlocked
Galaxy S23+ 256GB - Purple - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
23/01/2026
Scott M.
Verified
Reviewed 10/12/2025, United Kingdom.
Love this phone. I’m so glad I got a refurbished iPhone. New phone is way out of my price range, the 12 has exactly what I need in a phone. Price was great. Very affordable. The condition was brilliant, just a few marks on the outer part of the casing, nothing too noticeable. Delivery was fast and the packaging was great. Next upgrade will definitely be from Back Market.
iPhone 12 64GB - Black - Unlocked
iPhone 12 64GB - Black - Unlocked
See item
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
24/11/2025
Alex C.
Verified
Reviewed 12/02/2026, United Kingdom.
My iPhone 11 arrived promptly and in excellent condition. I was able to transfer data across from my older iPhone X with no hitches. The new phone is working fine and the battery is good. All things considered, this has been a smooth transition and a great purchase.
iPhone 11 128GB - Black - Unlocked
iPhone 11 128GB - Black - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
19/01/2026
Clara _.
Verified
Reviewed 07/01/2026, United Kingdom.
The phone arrived in perfect condition, no signs of use, literally new, 100% battery, operating perfectly, it was my best investment of 2025, thank you Back Market .
iPhone 11 128GB - Black - Unlocked
iPhone 11 128GB - Black - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
19/12/2025
Julia H.
Verified
Reviewed 24/11/2025, United Kingdom.
My new reconditioned phone fulfilled all my expectations. This was my second phone purchase from BackMarket and so I knew that the phone would 'deliver'. It is working well and I'm delighted with it.
iPhone 11 128GB - Black - Unlocked
iPhone 11 128GB - Black - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/11/2025
Pam P.
Verified
Reviewed 28/12/2025, United Kingdom.
This is my first time using back market and I purchased a iPhone 11 for a Christmas present. It was pristine and looked new. I will definitely use back market again and would recommend using this website.
iPhone 11 128GB - Black - Unlocked
iPhone 11 128GB - Black - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
15/12/2025
Elizabeth W.
Verified
Reviewed 04/12/2025, United Kingdom.
The device is a christmas present so is currently wrapped however when switched on looked brand new. Very happy.
iPhone 11 128GB - Black - Unlocked
iPhone 11 128GB - Black - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/11/2025
Victoria G.
Verified
Reviewed 28/11/2025, United Kingdom.
The phone was in immaculate condition except that the screen sat proud of the body of the phone. When I asked customer support if this was normal, and if not I would like a refund or replacement, I simply got send a returns label. After returning the phone for a refund I did some searching on forums and realised this may have just been a screen protector that some refurbishers add as standard! I wish customer service had told me this, then I would have just kept the phone!
iPhone 12 128GB - Black - Unlocked
iPhone 12 128GB - Black - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
05/11/2025
Michael M.
Verified
Reviewed 02/02/2026, United Kingdom.
phone arrived quickly, as described. very good condition . I've had the phone a couple of weeks now and im delighted with it, no complaints. I've now bought several phones from backmarket as well as a smart watch and an iPad, they have never let me down . highly recommended 👌
Galaxy S24 Ultra 512GB - Grey - Unlocked
Galaxy S24 Ultra 512GB - Grey - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
16/01/2026
Sarah K.
Verified
Reviewed 24/11/2025, United Kingdom.
⭐️⭐️⭐️⭐️⭐️ I ordered an iPhone 11 and I’m honestly so impressed! The phone arrived in excellent condition — looks and works like new. Delivery was super fast, much quicker than expected. I was that happy with my order that I’ve already ordered another phone for my friend. Highly recommend! 👌📱
iPhone 11 128GB - Black - Unlocked
iPhone 11 128GB - Black - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/11/2025

24 products

Trade in to get it for less

Today’s purchase could set you back a lot less when you trade in an old device at the same time.

Google Pixel 6Black • 128 GB • Physical SIM + eSIM

(1,907)

Refurbished price:£122.00

Versus £999.00 new

Galaxy S21 FE 5GGrey • 128 GB • Physical SIM

(2,893)

Refurbished price:£220.00

Versus £759.00 new

Google Pixel 7White • 128 GB • Physical SIM + eSIM

(2,390)

Refurbished price:£176.00

Versus £729.00 new

Galaxy S23+Green • 256 GB • Physical SIM + eSIM

(3,500)

Refurbished price:£388.00

Versus £1,030.79 new

Galaxy S23+Purple • 256 GB • Physical SIM + eSIM

(3,520)

Refurbished price:£351.00

Versus £1,145.60 new

iPhone 14Midnight • 128 GB • eSIM

(38,811)

Refurbished price:£254.00

Versus £599.00 new

Google Pixel 9 Pro FoldBlack • 512 GB • Physical SIM + eSIM

(75)

Refurbished price:£1,094.00

Versus £1,749.00 new

Galaxy Z Flip4Grey • 128 GB • Physical SIM + eSIM

(2,855)

Refurbished price:£291.00

Versus £1,289.99 new

iPhone 16 PlusWhite • 256 GB • Physical SIM + eSIM

(1,792)

Refurbished price:£654.00

Versus £899.00 new

Galaxy S21+ 5GPurple • 128 GB • Dual Physical SIM + eSIM

(4,262)

Refurbished price:£177.00

Versus £1,299.99 new

Galaxy S22 Ultra 5GDark red • 256 GB • Dual Physical SIM + eSIM

(6,370)

Refurbished price:£400.00

Versus £1,499.00 new

Galaxy S22 Ultra 5GBlack • 512 GB • Physical SIM + eSIM

(6,309)

Refurbished price:£431.00

Versus £1,580.00 new

Going fast

Galaxy S25Green • 128 GB • Physical SIM + eSIM

(1,064)

Refurbished price:£499.00

Versus £669.72 new

Galaxy S23 UltraRed • 512 GB • Dual Physical SIM + eSIM

(5,680)

Refurbished price:£525.00

Versus £1,599.00 new

iPhone 16 ProWhite Titanium • 1000 GB • Physical SIM + eSIM

(9,526)

Refurbished price:£947.00

Versus £1,499.00 new

Motorola Moto G23Grey • 128 GB • Physical SIM

(2)

Refurbished price:£103.00

Versus £213.08 new

Motorola Moto G31Blue • 64 GB • Dual Physical SIM

(8)

Refurbished price:£103.00

Versus £119.99 new

Motorola Moto G32Grey • 64 GB • Physical SIM

(5)

Refurbished price:£103.00

Versus £232.05 new

Motorola Moto G9 PlayGreen • 64 GB • Physical SIM

(45)

Refurbished price:£103.00

Versus £197.67 new

Motorola Moto G8Blue • 64 GB • Dual Physical SIM

(8)

Refurbished price:£103.00

Versus £245.00 new

Galaxy Z Flip4Blue • 256 GB • Physical SIM + eSIM

(2,850)

Refurbished price:£318.00

Versus £1,285.01 new

Galaxy S23+Grey • 256 GB • Dual Physical SIM + eSIM

(1,566)

Refurbished price:£450.00

Versus £1,045.57 new

Motorola Razr 50 UltraBlue • 512 GB • Physical SIM

(14)

Refurbished price:£790.00

Versus £1,122.25 new

OnePlus OpenGreen • 512 GB • Dual Physical SIM + eSIM

(10)

Refurbished price:£975.00

Versus £1,708.96 new

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Overall rating

Rating details

Reviews

Reviews

Hayley T.

Scott M.

Alex C.

Clara _.

Julia H.

Pam P.

Elizabeth W.

Victoria G.

Michael M.

Sarah K.

Trade in to get it for less