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76 verified reviews in the last 24 months.
Megan C.
Purchased on the 29 October 2024
Verified purchaseI bought this for my 67 year old dad, it was an upgrade from his old iPhone SE which was a work phone. He seems happy with the iPhone 11, good upgrade, bigger screen so it's easier to text on, face recognition so he doesn't have to enter a pin to unlock the phone, camera quality is much better. I suppose the only niggle is the replacement battery is not an apple one and doesn't seem to be lasting as long as his previous phone but there's maybe multiple factors. I think it's only common to charge a phone everyday. I'll have to look at some of his app settings and make sure there's none running in the background on him that he doesn't need. Experience has been good on here and I got a phone for my mum too which I'm waiting for.
Condition
Good
Reviewed in United Kingdom on 12 November 2024
Emmanuella A.
Purchased on the 20 June 2025
Verified purchaseLove it
Condition
Good
Reviewed in United Kingdom on 29 June 2025
Ann m s B.
Purchased on the 19 January 2025
Verified purchaseBought an iPhone SE in “fair” condition. This is the second iPhone I have bought, the other being an iPhone 14 and both phones arrived quickly and in very good condition. I expected in truth a bit more wear on the iPhone SE but it hardly showed any wear at all. Very pleased and would always choose this company as they seem really competitive and I am very pleased with the products so far.
Condition
Fair
Reviewed in United Kingdom on 2 February 2025
Drazen V.
Purchased on the 28 September 2024
Verified purchaseGood response time from customer service. Super professional and understanding. My order was delayed which was frustrating but out of hands of Backmarket as they deal with vendors. Really good quality phone with 12 months warranty. Will definitely use again
Condition
Excellent
Reviewed in United Kingdom on 4 October 2024
Sue G.
Purchased on the 1 August 2025
Verified purchaseCan't fault the service. The phone is in better than good condition. It came promptly and well packaged. Very impressed and have already recommended to friends.
Condition
Good
Reviewed in United Kingdom on 17 August 2025
Muhammad J.
Purchased on the 24 May 2025
Verified purchaseFantastic Phone and battery health was 98% screen has 2-3 microscratches which was almost invisible overall very very good
Condition
Excellent
Reviewed in United Kingdom on 2 June 2025
Eric M.
Purchased on the 21 February 2025
Verified purchaseAlthough my daughter dit it for me, it appeared to be really simple. I have received in a short period of time a good and well working phone. Very pleased.
Condition
Fair
Reviewed in United Kingdom on 2 March 2025
Kenneth G.
Purchased on the 9 November 2024
Verified purchaseAll good. The phone has an aftermarket screen cover and a small hair is trapped there. I can't remove the screen cover. I covered the screen with another protector which hides the hair but doesn't harm the fingerprint function. Very good. A £1200 phone for £240? It's a no brainer! Way to go for any tech I buy from now.
Condition
Excellent
Reviewed in United Kingdom on 27 November 2024
Gail P.
Purchased on the 24 June 2025
Verified purchaseI’m very happy with my iPhone 13 and I will definitely use Back Market again in the future.
Condition
Excellent
Reviewed in United Kingdom on 9 July 2025
Julie V.
Purchased on the 26 January 2025
Verified purchasePrice happy with but said was unlocked that's reason I bought it but it wasn't unlocked and had to pay £25 to get it unlocked
Condition
Fair
Reviewed in United Kingdom on 14 February 2025