Customer reviews

151 verified reviews in the last 24 months.

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  • G

    Galya A.

    Purchased on the 30 November 2023

    Verified purchase

    Found the website by chance, turned out to be the greatest chance. Found a 256gb IPhone 8 for the lowest price on the market, condition was chosen as good however the condition is excellent. Battery health was 100% Waited and tested for more than a week before leaving feedback. I definitely recommend these folks. Trustworthy. Oh and came the next day, 2 days earlier than expected :)

    Reviewed in United Kingdom on 13 December 2023

    iPhone 8 256GB - Gold - Unlocked
  • K

    Katie C.

    Purchased on the 9 November 2023

    Verified purchase

    My Mint Green IPhone 11 arrived earlier than expected, few scuffs around the edge of the phone but can easily be hidden by a case. Had 2 messages come up about unknown parts for the screen and battery but you know what it ain't gonna stop me using the phone. l love my phone and I would definitely order from back market again thanks guys for my phone 😁🩵

    Reviewed in United Kingdom on 11 November 2023

    iPhone 11 64GB - Green - Unlocked
  • J

    Jatinder S.

    Purchased on the 12 July 2023

    Verified purchase

    The phone arrived on time and was extremely well packaged in tight fitting bubble wrap sleeve within a sturdy little parcel. The phone was in excellent condition with very few scratches on the back while the screen was in almost pristine. Battery life is good and since this phone was for my mum who watches a lot of YouTube it lasts well over the day. My only gripe is the pack of charger....but I knew this before my purchase. I always buy refurbished devices so I will be back to Back Market when reflecting on this excellent experience with them.

    Reviewed in United Kingdom on 24 July 2023

    Galaxy A40 64 GB (Dual Sim) - Black - Unlocked
  • C

    Campbell F.

    Purchased on the 9 November 2023

    Verified purchase

    I was a bit sceptical about buying a refurbished phone, but I am so glad that I did. The quality of the refurbishment is exceptional, don't think I will be buying new again.

    Reviewed in United Kingdom on 19 November 2023

    Galaxy A50 128GB - White - Unlocked
  • C

    Cara F.

    Purchased on the 7 November 2023

    Verified purchase

    Very pleased with my new phone. I was keen to find one that was not super sized like most newer ones so the refurb route was perfect plus much greener too! The phone arrived well packaged and works great. If was a bit more 'used' looking than I was expecting for the good category, but no big issues as if works fine. The battery just about lasts 2 days if I don't do too much.

    Reviewed in United Kingdom on 22 December 2023

    Galaxy S10e 128GB - Green - Unlocked
  • R

    Renette ryan ii C.

    Purchased on the 7 November 2023

    Verified purchase

    I thought i was ordering a note 10 lite. When I looked for the Spen, i could not find it. To my surprise, its an S10 lite. It is actually my fault coz i was looking for a white colored phone. Anyway, i found out that this unit has better battery & fingerprint sensor, less heating issues, lighter, and more attractive(than the silver note 10 lite) so i will keep it. Overall, never regretted ordering the wrong unit as BM offers warranty if ever i change my mind.

    Reviewed in United Kingdom on 9 November 2023

    Galaxy S10 Lite 128GB - White - Unlocked
  • R

    Richard W.

    Purchased on the 11 October 2023

    Verified purchase

    Phone arrived on time and exactly as described, at least I think it was; but unfortunately I lost it even before I had fully unpacked it from its nice cardboard box, dropped in a parking place in Aviemore, Bonny Scotland, gone forever and never seen again, my lovely phone. So I have manned up, and bought the identical Galaxy S9 again from good ol' Back Market. Ach weel, what will be will be, and Man a Man for A' That and A'That and I will stop greiving when the new (used) one arrives.

    Reviewed in United Kingdom on 22 October 2023

    Galaxy S9 64GB - Black - Unlocked
  • S

    Simona K.

    Purchased on the 22 September 2023

    Verified purchase

    My first purchase from backmarket. Very pleased with my iPhone 11. Better than I expected it to be. I have only used it for a couple of weeks now but im more than happy. I hope it lasts long enough. If it still functions properly in time i will definitely use backmarket again.

    Reviewed in United Kingdom on 8 October 2023

    iPhone 11 256GB - Yellow - Unlocked
  • L

    Lorraine H.

    Purchased on the 23 July 2023

    Verified purchase

    Bought iPhone 7 for my Granddaughter she is very pleased with it. Arrived within 2 days as described, fair condition but looked brand new. I wouldn’t buy a brand new phone I always buy from Back market. Bought 2 previous iPhones for my other granddaughters over 12 months ago, never had any problems.

    Reviewed in United Kingdom on 6 August 2023

    iPhone 7 32GB - Gold - Unlocked
  • G

    Gomezga M.

    Purchased on the 18 December 2023

    Verified purchase

    Galaxy A33 5G 128GB - Orange was delivered in time, awesome customer service, phone in terrific condition and working brilliantly. My son loves it to bits better than his Google pixel7.

    Reviewed in United Kingdom on 4 January 2024

    Galaxy A33 5G 128GB - Orange - Unlocked