Customer reviews

235 verified reviews in the last 24 months.

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  • K

    Kris B.

    Purchased on the 30 March 2023

    Verified purchase

    Absolutely chuffed to bits with my reconditioned Iphone 12. All works perfectly no problems and the service at Backmarket is Steller ! Have just made my 2nd so happy days. I highly recommend Backmarket for all your gadgetry needs! 5 Starzzzzz !

    Reviewed in United Kingdom on 29 August 2023

    iPhone 12 64GB - White - Unlocked
  • B

    Ben S.

    Purchased on the 21 March 2023

    Verified purchase

    it wasn't bad but the charging port was a bit lose causing troubles charging but that doesn't matter now as I have dropped this phone more times than I can remember this reivew comes in about 1 year and a bit from purchase

    Reviewed in United Kingdom on 24 April 2024

    Huawei Mate 20 Pro 128GB - Black - Unlocked
  • J

    James R.

    Purchased on the 11 June 2023

    Verified purchase

    So happy with this purchase, made an elderly relative very happy! Cannot fault this phone, as had to buy as a replacement while one of the same model was sent to Apple for repair so they could still be connected. No problems at all, and have the other phone back from Apple, but cannot tell the difference.

    Reviewed in United Kingdom on 3 December 2023

    iPhone 7 32GB - Black - Unlocked
  • L

    Lawrence D.

    Purchased on the 13 November 2023

    Verified purchase

    My iPhone is spot on. It was delivered as promise. The only thing was when I received the phone the box was empty apart from the charging cable. I thought hello I have been ripped off. Then my wife suggested I look under the box flap. Alas! there is was. Thank you for the speedy delivery. Regards L. Dixon

    Reviewed in United Kingdom on 16 December 2023

    iPhone 7 32GB - Jet Black - Unlocked
  • M

    Michael E.

    Purchased on the 14 August 2023

    Verified purchase

    I'm very pleased with the refurbished phone l purchased from Back Market... it works perfectly and is as good as new

    Reviewed in United Kingdom on 27 August 2023

    Galaxy S21 5G 128GB - Grey - Unlocked
  • O

    Orlaith R.

    Purchased on the 19 September 2023

    Verified purchase

    A great phone in superb condition. Really easy to set up and get it working. Took very little time. The delivery was super fast and overall it was an easy purchase. Second phone I've bought from BackMarket - thanks!

    Reviewed in United Kingdom on 4 October 2023

    iPhone 14 Pro 128GB - Space Black - Unlocked
  • O

    Oliver T.

    Purchased on the 29 September 2023

    Verified purchase

    Extremely happy with order, phone arrived in perfect condition not a single scratch, battery capacity was 100% so pleased about that, no complications so far however the charger was a usb to lightning rather then the usb c to lightning but for the price i got the phone for you can’t complain. Very happy custo

    Reviewed in United Kingdom on 3 October 2023

    iPhone 14 Pro Max 256GB - Space Black - Unlocked
  • C

    Christopher M.

    Purchased on the 15 September 2023

    Verified purchase

    Not fussed about condition so went for the lowest grade. Couple of minor marks on the body (as expected) that are hidden by my case anyway. Screen is absolutely good as new. Perfect, not even a small scratch. Battery health is 97% very happy indeed.

    Reviewed in United Kingdom on 19 September 2023

    iPhone 11 128GB - Black - Unlocked
  • N

    Neville B.

    Purchased on the 8 August 2023

    Verified purchase

    All good so far, very happy all round. Only drawbacks so far are: 1) I sometimes struggle to get a phone signal when others around me do not (which could be down to having different providers) and; 2) I hadn't realised that, unlike my previous phone, a Galaxy Note8, the S22 doesn't have a micro SD slot. However this was my error and hasn't been an issue for me thus far. Very good service and hard to tell the phone from new.

    Reviewed in United Kingdom on 23 August 2023

    Galaxy S22 Ultra 5G 256GB - Grey - Unlocked
  • C

    Chris G.

    Purchased on the 6 August 2023

    Verified purchase

    I really wouldn't grade this "fair." It has some scratches on the back, but I have a case anyway so I don't see that. The screen is immaculate, the battery is great, this is a brand new phone for all intents and purposes.

    Reviewed in United Kingdom on 22 August 2023

    Galaxy S21 5G 128GB - White - Unlocked