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85 verified reviews in the last 10 years.
William C.
Purchased on the 2 August 2025
Verified purchaseTo be honest it's probably the best refurbished phone iv seen ever . Worth every penny and a decent trade in for older phone . Will definitely mention the company to my family and friends . Superb communication from company from start to delivery and also realy easy steps to send old phone back as well for traid in .
Condition
Premium
Reviewed in United Kingdom on 17 August 2025
Sharon B.
Purchased on the 18 June 2025
Verified purchaseMy new to me phone arrived within 2 days, really fast to say it had to travel over sea, really impressed. It's just like having a brand new phone, no one would ever know that it is refurbished. I will definitely use Back Market for any future tech needs. Over all experience - Execellent
Condition
Premium
Reviewed in United Kingdom on 3 July 2025
Joe P.
Purchased on the 2 August 2025
Verified purchasePaid for the premium condition and it looked brand new even still had the plastic protective strips on the side rails. Absolutely amazing condition and the screen and back looked flawless. Quick turn around phone arrived day after being sent out with DPD. Can’t recommend them enough the process and device was all flawless.
Condition
Premium
Reviewed in United Kingdom on 5 August 2025
Amanda J.
Purchased on the 18 June 2025
Verified purchaseI opted for the best battery performance which was mentioned in the description for the phone classed as Excellent. I am happy to report that that phone arrived in perfect condition and the battery is holding up well. I never thought I'd buy a second hand phone but this experience has been eye opening! Thank you
Condition
Premium
Reviewed in United Kingdom on 29 June 2025
Gwladys D.
Purchased on the 1 August 2025
Verified purchaseI wanted to use the phone before leaving a review, to make sure that i had a good deal. So far I am very happy with my new phone and I can recommend it. You can definitely have excellent item on this website
Condition
Premium
Reviewed in United Kingdom on 21 August 2025
Charles R.
Purchased on the 2 August 2025
Verified purchaseI bought the premium grade phone and would be hard pressed to notice any difference between premium and brand new. I'll also add the battery life is superb, a massive improvement on my S20+ bought here a couple of years ago. Overall, it's a fantastic phone.
Condition
Premium
Reviewed in United Kingdom on 20 August 2025
Pete B.
Purchased on the 11 July 2025
Verified purchaseNo problem other than getting fingerprint sensor working after fitting screen protector.. Still trying although not of great importance. All apps transferred from my Galaxy A55 using Samsung transfer app.
Condition
Premium
Reviewed in United Kingdom on 23 July 2025
Adam D.
Purchased on the 12 May 2025
Verified purchaseThe website is great, however the phone I received wasn't the professionally refurbished phone I was told I would receive. It looked great, but after 10 minutes of use it kept turning itself on and off and touch response was very poor
Condition
Excellent
Reviewed in United Kingdom on 15 May 2025
Kallum F.
Purchased on the 5 October 2024
Verified purchaseGreat phone works perfectly fair price for good quality refurbished phones will be buying again in future all though battery life is on 86% bit disappointing but cheap and easy to replace, keep up good work
Condition
Fair
Reviewed in United Kingdom on 8 October 2024
Denise V.
Purchased on the 11 August 2025
Verified purchasevery pleased with my purchase, the phone is as good as new excellent customer service and fast delivery. Will be using for future phone purchases.
Condition
Excellent
Reviewed in United Kingdom on 24 August 2025