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4.5/5
Appearance
4.7/5
Accessories
4.3/5
Battery
4.4/5
Lens & Camera
4.7/5
Packaging
4.6/5
Shipping
4.7/5
Reviewed 26/01/2026, United Kingdom.
I honestly couldn’t be happier with my purchase from Back Market. The Samsung Galaxy S23 Ultra I received looks absolutely brand new – not a single scratch or mark. The condition is way beyond my expectations. The phone itself is amazing and incredibly fast, and the delivery was surprisingly quick. I would never have expected a refurbished phone to arrive in such a perfect, like-new condition. I can genuinely recommend Back Market to everyone. This experience has completely exceeded my expectations!
Condition
Premium
Purchased
26/12/2025
Reviewed 28/09/2025, United Kingdom.
Totally satisfied with my purchase. It is a top rated Which? reviewed phone, Samsung Galaxy S23 Ultra. Promptly delivered and in perfect condition and working well. Many new features that my old phone did not have, so I feel it is a really good upgrade - I got it from Back Market for a brilliant value for money purchase price. Love that it is refurbished too. It's an added bonus that the carbon footprint is so much lower than a new phone. Refurbished to this specification is always best. Really appreciate the ethics as well as the product, many thanks.
Condition
Premium
Purchased
12/09/2025
Reviewed 21/01/2026, United Kingdom.
It's my 3rd device bought from this website. Each time I am very pleased and gives me confidence to always check here first when searching for mobiles/laptops and what else there is. Its easy to navigate platform >> add your items in the basket, make waranty and payment choices. My latest order is a phone Samsung S23 Ultra that works really good, like new. I am a happy customer and I recommend you give it a go and see for yourself. Also, it makes sense to do some good to the planet and try to get refurbished items if you can. I hope it will help you make an informed decision. Many thanks for reading.
Condition
Premium
Purchased
08/01/2026
Reviewed 19/10/2025, United Kingdom.
I was unsure whether to purchase a refurbished phone. Should never have worried. Communication with the order was great and the phone is fantastic compared to my old Samsung A40. I should have upgraded years ago!!!
Condition
Premium
Purchased
05/10/2025
Reviewed 02/01/2026, United Kingdom.
The Galaxy S23 Ultra is in excellent condition. No marks or scratches whatsoever. Setting up was easy. All of the apps, photo's and What's App history were easily transfered from my old phone. Its bigger than my old A32 and it will take some time to get used to it. However having taken a few pictures, the quality is amazing and the zoom facility is outstanding. So far, very happy.
Condition
Premium
Purchased
17/12/2025
Reviewed 25/12/2025, United Kingdom.
I bought it for my brother. he is so happy with it. he loves it. well packaged. shipping very fast. battery life sustainable.
Condition
Premium
Purchased
25/11/2025
Reviewed 22/09/2025, United Kingdom.
As a first time buyer on back Market, I must say that I'm completely blown away by the quality, condition and overall performance of this device. The condition was even better than excellent, feels premium and brand new. I'm never buying new again. Refurbished tech is the way forward.
Condition
Excellent
Purchased
10/09/2025
Reviewed 01/09/2025, United Kingdom.
I've purchased two phones from Back Market and have been thoroughly impressed both times. The devices arrived quickly, were securely packaged, and matched the quality promised—if not better. It's clear that Back Market is a trustworthy company committed to delivering reliable, high-quality refurbished phones. Their service has been consistently smooth, and I wouldn’t hesitate to buy from them again.
Condition
Premium
Purchased
19/08/2025
Reviewed 17/08/2025, United Kingdom.
To be honest it's probably the best refurbished phone iv seen ever . Worth every penny and a decent trade in for older phone . Will definitely mention the company to my family and friends . Superb communication from company from start to delivery and also realy easy steps to send old phone back as well for traid in .
Condition
Premium
Purchased
02/08/2025
Reviewed 03/07/2025, United Kingdom.
My new to me phone arrived within 2 days, really fast to say it had to travel over sea, really impressed. It's just like having a brand new phone, no one would ever know that it is refurbished. I will definitely use Back Market for any future tech needs. Over all experience - Execellent
Condition
Premium
Purchased
18/06/2025