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916 verified reviews in the last 24 months.
Julie P.
Purchased on the 17 May 2025
Verified purchaseVery happy with Back Market’s service in handling my purchase of a refurbished iPhone. It arrived earlier than anticipated! The iPhone looks immaculate. Many thanks Back Market. It was all beautifully packaged too
Reviewed in United Kingdom on 5 June 2025
Case iPhone 14 Plus and 2 protective screens - Silicone - BlackSaran B.
Purchased on the 31 December 2023
Verified purchaseI am very happy with my refurbished phone. I am not happy with the way I receive the money back for my old phone. I don’t understand why the money could be paid to me on the card I paid with. I’m not happy giving my bank details and drinking licence information.
Reviewed in United Kingdom on 14 January 2024
Case iPhone 11 and 2 protective screens - Recycled plastic - TransparentAmanda H.
Purchased on the 22 May 2025
Verified purchaseIt’s a phone case. Nothing remarkable about it but it fits well, protects the phone bar the screen, and I’m happy enough with it, I got the screen protector on first time, which was the highlight for me as I’m usually a fumble-fingers, getting air/dust bubbles. Not this time though, hurrah! All in all, I’m satisfied with my purchase and would buy again, should I need to, but it seems sturdy enough for that to be unlikely.
Reviewed in United Kingdom on 9 June 2025
Case iPhone 13 mini and 2 protective screens - Recycled plastic - TransparentJustyna R.
Purchased on the 25 April 2025
Verified purchaseIphone 13, looks like new, my son is very pleased, battery last all day, if you buying phone for your teenager i definitely recommend to purchase insurance for 31f for a year. Well worth it, my son accidentally cracked his screen within 3 weeks of having new phone, luckily I had insurance, phone was fixed very quickly, and I have happy teenager again. Definitely recommend back market
Reviewed in United Kingdom on 29 May 2025
Case iPhone 13 and 2 protective screens - Silicone - BlackAnn A.
Purchased on the 11 May 2025
Verified purchaseI bought a phone and this popped up before I checked out, which was a handy lil upsell as the next thing I was going to do was get a case and screen protector. It’s all great. There is a tiny bulge in the top, which bugged me initially but I’ve gotten over it and I’ve dropped my phone a few times so I know the case and protector both do their jobs. Plus there was an extra screen protector, which I thought was a nice touch and good value. Highly recommend!
Reviewed in United Kingdom on 25 May 2025
Case iPhone 14 Pro Max and 2 protective screens - Recycled plastic - TransparentClaire U.
Purchased on the 24 April 2025
Verified purchaseProduct arrived as expected. The protective screen doesn't cover the whole screen - there is a gap between the screen and the edge of the phone and the black silicone case is good but again not robust enough to give confidence that it would protect the phone if it fell on a hard surface. So the product is fine, but I shall be looking for something more sturdy to protect my new Backmarket phone.
Reviewed in United Kingdom on 15 May 2025
Case iPhone SE(2020/2022) and 2 protective screens - Silicone - BlackChristine T.
Purchased on the 4 April 2025
Verified purchaseI had previously used a Samsung Galaxy and decided to change to an iphone so it could communicate smoothly with my Mac laptop. Finding a phone on Back Market was easier than I thought it would be and delivery was prompt and ecofriendly. The phone is in great condition together with screen protector and case. I had issues transferring data with apps and google being blocked and refusing to recognise my new phone but I found a phone person who spent 10 mins pressing buttons and resolved everything. I have recommended Back Market to friends who have also bought a phone and a tablet from Back Market. Thank you Back Market.
Reviewed in United Kingdom on 23 April 2025
Case iPhone 13 Pro and 2 protective screens - Silicone - BlackBecky L.
Purchased on the 31 March 2025
Verified purchaseA great little case that fits well. I think I prefer silicone to armoured cases as they absorb shock. However no protection for camera lenses so it’s a difficult one. As a klutz who’s managed to smash up 2 phones in the last 10 months (1 in a silicone case, 1 in an armoured case - both I phone 11’s) I’m keen not to repeat this. We will see!
Reviewed in United Kingdom on 16 April 2025
Case iPhone 13 Pro and 2 protective screens - Silicone - BlackLinda A.
Purchased on the 17 January 2025
Verified purchaseThe clear plastic case was just fine. the screen protector had the tiniest writing for instructions with the least amount of words. the cleaning wipe was absolutely dry. I wasted my first screen protector because I did not clean it well enough with that dry wipe. I had to go to a mobile shop and ask them to do it for me.
Reviewed in United Kingdom on 2 February 2025
Case iPhone 14 and 2 protective screens - Recycled plastic - TransparentJenny P.
Purchased on the 17 December 2024
Verified purchaseBrilliant company. I have used them for the last couple of years having had the recommendation from a trusted friend. I have also recommended them to friends rather than them buying new. I have never been disappointed.
Reviewed in United Kingdom on 16 January 2025
Case iPhone 11 Pro and 2 protective screens - Silicone - Black