- A
Andrew N.
Purchased on the 25 January 2025
Verified purchaseThe refurbished phone works perfectly. The whole process of swapping phones was seamless. And I got the trade in price I expected. An excellent service and a brilliantly effective and good value way of replacing a phone while supporting recycling.
Condition
Excellent
Reviewed in United Kingdom on 10 February 2025
- A
Ashley W.
Purchased on the 9 September 2025
Verified purchaseBack Market will be the only place I buy used tech from now on. Everything has met my expectations and I am very happy with my purchase. The phone grading is true to its word and delivery is great. Thank you Back Market.
Condition
Excellent
Reviewed in United Kingdom on 21 September 2025
- F
Farooq R.
Purchased on the 11 September 2025
Verified purchaseSecond time I've ordered from Back Market. I was very impressed with the condition/quality of the device and the speed of delivery both times. Based on those two orders I would definitely recommend this company, and I'll certainly be buying my next phone from them.
Condition
Good
Reviewed in United Kingdom on 21 September 2025
- J
Jon S.
Purchased on the 3 December 2024
Verified purchaseI was a little nervous about replacing our memory clogged iPad Pro via BackMarket - but my apprehension was totally misplaced. The iPad Pro 11 we bought is excellent - only 5 months old, in excellent condition as stated in the sale listing and at a great price. I am really delighted with my experince on BackMarket
Condition
Excellent
Reviewed in United Kingdom on 23 December 2024
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Lisa W.
Purchased on the 23 June 2025
Verified purchaseReally pleased with the iPhone, my 7 year old granddaughter wanted one for her birthday but I didn’t want to spend lots! This is ideal for her to play her games on, really pleased with the condition of the phone too!
Condition
Excellent
Reviewed in United Kingdom on 6 July 2025
- K
Kevin M.
Purchased on the 1 May 2025
Verified purchaseThis is my first purchase of a used phone. I am very pleased. My purchase was significantly cheaper than the comparable new latest version which is 2 models newer. The phone arrived very quickly, before the bank holiday, despite the delivery being estimated at after it. I chose an excellent condition Samsung A54 and it is indistinguishable from new. It is much faster and more efficient than my 5 yr old Samsung A71. Time will tell how long it lasts but I am very satisfied.
Condition
Excellent
Reviewed in United Kingdom on 12 May 2025
- G
Grace D.
Purchased on the 15 October 2024
Verified purchaseI was never going to enjoy having a new phone. I hate the idea of living my life through apps and screens. But this does all I need it to, was relatively easy to master, behaves well without being intrusive (now I've trained it), and feels all the better for being recycled/refurbished. I'm happy. Thank you Back Market.
Condition
Good
Reviewed in United Kingdom on 29 October 2024
- D
Derek T.
Purchased on the 14 May 2025
Verified purchaseGreat as always, second time using them as my wife has a habit of going through phones. Rather than tie into a contract with big bills I just buy unlocked smart phones from these guy's. They know their stuff.
Condition
Fair
Reviewed in United Kingdom on 1 June 2025
- T
Tilini L.
Purchased on the 15 January 2025
Verified purchaseThis was my first time using Back Market and I was a bit dubious, but having read the reviews, and following the easy to use website, I thought I'd give it a go! I am so glad I did because I got an amazing deal! My Google Pixel 7pro was literally a fraction of the price of what was being sold online and it arrived within 2 days. I chose to go for "exceptional" quality, and honestly I am blown away by how good it is. It is literally like brand new. Not a scratch in sight! The phone works brilliantly and I am so pleased that it is a more eco friendly option than buying a brand new phone!! I am hooked on this company now! Thank you!!
Condition
Excellent
Reviewed in United Kingdom on 30 January 2025
- K
Kris P.
Purchased on the 8 March 2025
Verified purchaseperfect condition, arrived in quick time, excellent service. same opinion about the phone I got before Christmas (flip 4). I don't think I will use any other company to order my tech from when needing a phone or wearable in future.
Condition
Excellent
Reviewed in United Kingdom on 23 March 2025