E-Trade Tech LTD's customer reviews

1,108 verified reviews in the last 10 years.

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  • A

    Andrew N.

    Purchased on the 25 January 2025

    Verified purchase

    The refurbished phone works perfectly. The whole process of swapping phones was seamless. And I got the trade in price I expected. An excellent service and a brilliantly effective and good value way of replacing a phone while supporting recycling.

    Item

    Google Pixel 5 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 10 February 2025

  • A

    Ashley W.

    Purchased on the 9 September 2025

    Verified purchase

    Back Market will be the only place I buy used tech from now on. Everything has met my expectations and I am very happy with my purchase. The phone grading is true to its word and delivery is great. Thank you Back Market.

    Item

    iPhone 8 Plus 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 21 September 2025

  • F

    Farooq R.

    Purchased on the 11 September 2025

    Verified purchase

    Second time I've ordered from Back Market. I was very impressed with the condition/quality of the device and the speed of delivery both times. Based on those two orders I would definitely recommend this company, and I'll certainly be buying my next phone from them.

    Item

    Galaxy S10e 128GB - Blue - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 21 September 2025

  • J

    Jon S.

    Purchased on the 3 December 2024

    Verified purchase

    I was a little nervous about replacing our memory clogged iPad Pro via BackMarket - but my apprehension was totally misplaced. The iPad Pro 11 we bought is excellent - only 5 months old, in excellent condition as stated in the sale listing and at a great price. I am really delighted with my experince on BackMarket

    Item

    iPad Pro 11" (2024) 5th gen 256 GB - Wi-Fi - Space Black

    Condition

    Excellent

    Reviewed in United Kingdom on 23 December 2024

  • L

    Lisa W.

    Purchased on the 23 June 2025

    Verified purchase

    Really pleased with the iPhone, my 7 year old granddaughter wanted one for her birthday but I didn’t want to spend lots! This is ideal for her to play her games on, really pleased with the condition of the phone too!

    Item

    iPhone 8 Plus 64GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 6 July 2025

  • K

    Kevin M.

    Purchased on the 1 May 2025

    Verified purchase

    This is my first purchase of a used phone. I am very pleased. My purchase was significantly cheaper than the comparable new latest version which is 2 models newer. The phone arrived very quickly, before the bank holiday, despite the delivery being estimated at after it. I chose an excellent condition Samsung A54 and it is indistinguishable from new. It is much faster and more efficient than my 5 yr old Samsung A71. Time will tell how long it lasts but I am very satisfied.

    Item

    Galaxy A54 128GB - Grey - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 12 May 2025

  • G

    Grace D.

    Purchased on the 15 October 2024

    Verified purchase

    I was never going to enjoy having a new phone. I hate the idea of living my life through apps and screens. But this does all I need it to, was relatively easy to master, behaves well without being intrusive (now I've trained it), and feels all the better for being recycled/refurbished. I'm happy. Thank you Back Market.

    Item

    Motorola Moto G8 Power 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 29 October 2024

  • D

    Derek T.

    Purchased on the 14 May 2025

    Verified purchase

    Great as always, second time using them as my wife has a habit of going through phones. Rather than tie into a contract with big bills I just buy unlocked smart phones from these guy's. They know their stuff.

    Item

    Galaxy S9+ 64GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 1 June 2025

  • T

    Tilini L.

    Purchased on the 15 January 2025

    Verified purchase

    This was my first time using Back Market and I was a bit dubious, but having read the reviews, and following the easy to use website, I thought I'd give it a go! I am so glad I did because I got an amazing deal! My Google Pixel 7pro was literally a fraction of the price of what was being sold online and it arrived within 2 days. I chose to go for "exceptional" quality, and honestly I am blown away by how good it is. It is literally like brand new. Not a scratch in sight! The phone works brilliantly and I am so pleased that it is a more eco friendly option than buying a brand new phone!! I am hooked on this company now! Thank you!!

    Item

    Google Pixel 7 Pro 128GB - Grey - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 30 January 2025

  • K

    Kris P.

    Purchased on the 8 March 2025

    Verified purchase

    perfect condition, arrived in quick time, excellent service. same opinion about the phone I got before Christmas (flip 4). I don't think I will use any other company to order my tech from when needing a phone or wearable in future.

    Item

    Smart Watch Samsung HR GPS Galaxy Watch 5 Pro - Grey

    Condition

    Excellent

    Reviewed in United Kingdom on 23 March 2025