By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
52 verified reviews in the last 24 months.
Ehzam M.
Purchased on the 15 July 2025
Verified purchaseiPhone XR Red 256Gb all that I needed was provided however battery is aftermarket and displays that it is not a genuine Apple battery plus the fact it doesn’t show accurate battery info other than that phone runs good and fast no lags no glitches Happy with my item apart from a £30-60 fix for new battery seems fair enough for the phone being sold to me for £158.00
Condition
Fair
Reviewed in United Kingdom on 18 July 2025
James M.
Purchased on the 17 March 2025
Verified purchasebrilliant, ordered one day, came the next. only probably with iPhone X is that audible don't support phones under iOS 17. moving from android I had forgotten how annoying apple and app makers can be. also to anyone doing the same thing. plan your WhatsApp migration properly, I managed to lose all my messages. phone good, service from back market absolutely brilliant.
Condition
Fair
Reviewed in United Kingdom on 28 March 2025
Michael C.
Purchased on the 11 August 2025
Verified purchaseReally good condition- arrived charged and with a brilliant battery. Had it now for three weeks and all working well. Will definitely use Back Market again when I next upgrade - although hopefully not for a few years. recycled packaging a welcome touch
Condition
Excellent
Reviewed in United Kingdom on 24 August 2025
Khaled Q.
Purchased on the 28 May 2025
Verified purchaseVery good phone, Quick delivery, meets the description given, reasonable battery health. easy to navigate Your way around app , Definitely recommend if your trying save money , Also Great for the environment!!
Condition
Excellent
Reviewed in United Kingdom on 29 May 2025
Pamatarr C.
Purchased on the 14 May 2025
Verified purchaseI love back market, but the last 14pro max was all scratched in the screen even though the back was clean and this is the first time, i feel more description should be added to fair category of phones for customers to be available to know the phone they’re buying
Condition
Fair
Reviewed in United Kingdom on 26 May 2025
Don C.
Purchased on the 4 May 2025
Verified purchaseI am not an enthusiastic smartphone user and have survived thus far on relatives cast offs. But the shut down of 3G has meant I needed to upgrade and the SE (2020) I bought for a very good price is in "as new" condition and has more bells and whistles than I'll ever use, so I'm a happy customer.
Condition
Excellent
Reviewed in United Kingdom on 23 May 2025
Mark H.
Purchased on the 22 November 2024
Verified purchaseGreat phone at a very good price. I would recommend choosing Back Market 2nd hand over buying privately because of the warranty, and tbh, you won't save much more, if anything, on the private market. I have just a couple of gripes: 1. The battery isn't recognised by the device, but that's because it's not an Apple original, which isn't a big issue; just would like to have known this prior to delivery. 2. The phone arrives in an completely unbranded package (which maybe intentional) for reasons of security and with no Back Market branding or any ID at all, which puts a bit of a downer on the experience.
Condition
Excellent
Reviewed in United Kingdom on 9 December 2024
Iolanda D.
Purchased on the 12 July 2024
Verified purchaseJust perfect. I needed a new phone for my teenage son after he broke his last one. Can’t really afford a new IPhone and also happen to believe that children don’t really need the latest model ( they either get mugged or brake them ). He’s over the moon with his IPhone and I saved some serious money on a refurbished model. Win win.
Condition
Excellent
Reviewed in United Kingdom on 29 July 2024
Maia M.
Purchased on the 7 August 2023
Verified purchaselife saver!! i lost my phone just before heading to a music festival,, my new phone arrived and saved me from the curse of never being able to find my friends. phones a phone tho. this one just happens to be a refurbished one that works as if it were brand new <33
Condition
Excellent
Reviewed in United Kingdom on 8 September 2023
Law L.
Purchased on the 17 December 2024
Verified purchaseI pick the excellent grade 128 GB White in the Back Macket and there are small scratches on the screen but no other damage elsewhere. But it is frustrating that its battery health is only 80%. The rest is within acceptable range.
Condition
Excellent
Reviewed in United Kingdom on 20 December 2024