Alplex Limited's customer reviews

This's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.

My new refurbished laptop arrived very quickly and in great condition. Really happy with my purchase!

Dell Latitude 5400 14-inch (2019) - Core i5-8265U - 16GB - SSD 256 GB. This arrived in good time and in perfect condition, I honestly can't find a mark on it. There was only about £40 difference between 'fair' and 'excellent' condition, which now seems well worth the extra. Quick to set up and lightning-fast in operation, this laptop has a great 'feel' to it - satisfying keys and functions with just the right amount of 'click' and resistance. I'm well pleased with this, my second purchase from Back Market , and would recommend them and the product to anyone. Only one small point, the laptop was packaged in a plain brown box, which is ideal, but it didn't have a 'fragile' label on it. As I said it was in perfect condition, but a label might encourage a more gentle approach from a courier, avoiding potential rough treatment of the package.

For an 8 year old laptop it’s in good condition. There are a few issues though: The primary battery on this device has been removed. The right click button above the track pad doesn’t spring back up after pressing. Why two stars? Looses one for the button and one for battery. Am I keeping it? Yes. Neither of the issues get in the way of my use case but wondering how it got through any QC process.

Overall after using it for a couple of weeks - it’s what you’d expect from a second hand laptop. Battery life isn’t great (takes a while to charge - but loses power pretty quick) and the touchpad is iffy (I invested in a wireless mouse so I don’t mind) - but overall it is a good solid laptop. Not perfect but does what it needs to.

I ordered excellent condition, overall it's great. The only thing is that the screen has a bit of damage and that sucks, but It's only minor and can live with that. The battery is surprisingly good and overall the laptop is doing very well. I'd give 5/5 but it's the screen damage, any other damage would be fine.

Condition was in quite good condition better than expected,it was packed well and it works quite well so happy with the laptop.It took an hour or two to get all the updates sorted but it wasn’t an issue at all.So overall I’m quite happy with the laptop

Works like a charm, in as new condition, battery life is great only downside is the poor resolution on the webcam. But the price was good, and delivery was flawless

Arrived well packaged, looks like new. No blemish whatsoever on the cosmetic Certainly recommend Backmarket!

It’s perfect, it’s working well. The computer is very fast and it’s allowing me to complete all the tasks I need to