Customer reviews

4.5/5

505 verified reviews in the last 6 months.

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  • D

    Dave C.

    Reviewed in United Kingdom on 1 January 2024

    4.4/5
    Ordered an excellent condition Samsung A14 for my daughter. It looks like a brand new phone. Was so impressed that I ordered another for myself. Both phones arrived earlier than estimated. Will never buy a new phone again,as these "refurbished" really are as good as new,abd savwd a fortune!!
    Galaxy A14 128GB - Green - Unlocked - Dual-SIM

    Purchased on the 18 December 2023

  • G

    Gillian B.

    Reviewed in United Kingdom on 5 April 2024

    4.5/5
    Needed a new phone as my previous one didn't have enough storage. Chose a refurbished phone as you get value for money and was not disappointed. Although I was sent a different colour to what I ordered I was very impressed in fact it looks like a new phone there's not a mark on it and it works perfectly and as I have bought a phone case for it the colour doesn't matter.
    Galaxy A14 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 13 March 2024

  • D

    Dave C.

    Reviewed in United Kingdom on 21 January 2024

    4.4/5
    Phone arrived early, and couldn't be happier. Bought as excellent refurbished, and looks like a brand new phone. First time for an android phone and so far so good. Battery life very good and all round a good phone forthe price
    Galaxy A14 5G 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 28 December 2023

  • T

    Tracey H.

    Reviewed in United Kingdom on 21 January 2024

    5/5
    Phone was delivered 2 days after ordering & well before the estimated dates, which was brilliant. Wouldn't think it was a refurbished phone, it was immaculate,no scratches,marks etc. Even the box looked brand new. I'll never buy new again, even recommended Back Market to a friend 👍
    Galaxy A14 128GB - Silver - Unlocked - Dual-SIM

    Purchased on the 8 January 2024

  • J

    Justine G.

    Reviewed in United Kingdom on 7 December 2023

    5/5
    I couldn't believe how cheap this phone was £120 for a literally a reconditioned brand new phone. I read up about the phone and it states that it's sluggish and takes age's to charge. I disagree with that I would recommend this to anyone who wants a decent phone for a fraction of the price. I will shop again on back market I received next day delivery even though its from France.
    Galaxy A14 128GB - Green - Unlocked - Dual-SIM

    Purchased on the 24 November 2023

  • J

    Joanne M.

    Reviewed in United Kingdom on 17 January 2024

    5/5
    I'm over the moon with the purchase of my Samsung Galaxy A14, it's in excellent condition and works perfectly 👌, can't fault it at all. All the staff during and aftercare where absolutely magnificent, so helpful alll the way through from purchasing go trade in,especially Dominique. She was so helpful, she deserves a good bonus and a pay rise 👏 Many thanks to everyone at Back Market 😁 🎉🎊🎊🎉👍👍
    Galaxy A14 128GB - Silver - Unlocked - Dual-SIM

    Purchased on the 2 January 2024

  • W

    Wendy M.

    Reviewed in United Kingdom on 19 November 2023

    5/5
    To be honest, at first I wasn't sure about buying a reconditioned phone, but now, I couldn't be happier. My phone arrived on time and in pristine condition. I'd definitely recommend Back Market. Plus, you don't have to take out a new phone contract. You can keep your own sim card. Better for you and better for the environment. What's not to like?!
    Galaxy A14 64GB - Black - Unlocked - Dual-SIM

    Purchased on the 4 November 2023

  • K

    Katherine R.

    Reviewed in United Kingdom on 13 February 2024

    4.9/5
    Very pleased with my GalaxyA14 phone would recommend a refurbished phone works really well and has everything I need
    Galaxy A14 64GB - Green - Unlocked - Dual-SIM

    Purchased on the 6 January 2024

  • M

    Matthew R.

    Reviewed in United Kingdom on 4 December 2023

    4.8/5
    The phone was in excellent condition, I couldn't tell it was refurbished. Delivery was simple and on time. I'm really happy with Back Market and would use them again.
    Galaxy A14 64GB - Black - Unlocked - Dual-SIM

    Purchased on the 19 November 2023

  • R

    Rhi K.

    Reviewed in United Kingdom on 17 November 2023

    4.4/5
    I'm very happy with this phone, the speed of the delivery and the care given throughout it. I wouldn't believe that it was refurbished!
    Galaxy A14 128GB - Silver - Unlocked - Dual-SIM

    Purchased on the 28 October 2023