- F
Filip S.
Purchased on the 1 May 2025
Verified purchase“I recently bought a phone and I’m very satisfied with it. It works great and even arrived earlier than I expected. Overall, a very good experience!thank you !!!
Condition
Fair
Reviewed in United Kingdom on 7 May 2025
- J
Jan R.
Purchased on the 28 September 2024
Verified purchaseNeeded to find another Samsung A14 phone browsed internet found this one on Back Market, ordered it as going by other reviews refurbished phones come highly recommended. Other reviews were spot on. Phone came promptly. Standard of it without a doubt like new. Reasonably priced. Would highly recommend this company. It’s quick easy to use and clear.
Condition
Fair
Reviewed in United Kingdom on 4 October 2024
- E
Elizabeth J.
Purchased on the 25 April 2025
Verified purchaseAmazing experience with [Back Market]! The delivery was super fast, and their customer service is top-notch. They provided excellent support, and I'm love the new phones. Highly recommend for their speedy delivery and outstanding service. Thank you 😊
Condition
Fair
Reviewed in United Kingdom on 12 May 2025
- A
Alexandra P.
Purchased on the 1 July 2025
Verified purchaseeasy to order and quick delivery. Condition was described as Fair - which I didn't notice when placing order. So I was worried that I was going to receive a phone in very poor condition and with poor battery, but when it arrived the condition was great (I think the screen had recently been replaced). no problems, great phone, great experience.
Condition
Fair
Reviewed in United Kingdom on 14 July 2025
- H
Hilary C.
Purchased on the 31 January 2025
Verified purchaseVery happy with this phone. You would not be able to tell that it is not new. The price was reduced further - a bonus. I spent a lot of time on the website comparing different models. The tech specifications are very helpful. Thank you back market - I recommend you.
Condition
Excellent
Reviewed in United Kingdom on 21 February 2025
- V
Victoria B.
Purchased on the 3 August 2025
Verified purchaseReally good and in the condition I expected. I have had some issues with the device’s settings menu not opening due to some sort of corruption. I’ve no idea if this is happening because the phone is a refurb or whether it is an ongoing issue with this device. The only thing I know is, in order to remove the bug and get the settings menu working again I have to restore the phone to factory settings every time. A huge pain in the butt particularly because this phone serves as a dedicated alert device for my young daughter’s diabetes; once the settings are in place for her synced blood glucose monitoring gadgets the last thing I want to do is remove the settings in order to restore to factory! Generally I am pleased with the device and the service I’ve received. Thanks.
Condition
Excellent
Reviewed in United Kingdom on 20 August 2025
- C
Carole W.
Purchased on the 25 October 2024
Verified purchaseI am very happy with the Samsung galaxy phone I bought from you. There was no damage to any part of it, the screen was perfect and the transfer from my old phone was successful, I would recommend this site in future. Thank you for your quick service and delivery.
Condition
Excellent
Reviewed in United Kingdom on 17 November 2024
- D
David F.
Purchased on the 4 February 2025
Verified purchaseI ordered a phone described as Excellent condition. To me this phone looks brand new, not a blemish anywhere. It works perfectly and I am delighted with my purchase. Many thanks too for super quick delivery. 5 stars all round
Condition
Excellent
Reviewed in United Kingdom on 16 February 2025
- B
Bailey M.
Purchased on the 17 November 2024
Verified purchaseperfect. in good condition just the tiniest scratch on the corner, brand new screen, runs like new. I sent back another A14 for £50 more from Amazonnthat was awful and a US locked phone. Dual sim functionality is also a massive bonus. Thanks a lot. 👍🏼 there is also 12 months warranty.
Condition
Fair
Reviewed in United Kingdom on 1 December 2024
- T
Tracey H.
Purchased on the 8 January 2024
Verified purchasePhone was delivered 2 days after ordering & well before the estimated dates, which was brilliant. Wouldn't think it was a refurbished phone, it was immaculate,no scratches,marks etc. Even the box looked brand new. I'll never buy new again, even recommended Back Market to a friend 👍
Condition
Excellent
Reviewed in United Kingdom on 21 January 2024