Customer reviews for Refurbished Samsung Galaxy A14

Overall rating

1,079 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.6/5

  • Accessories

    4.2/5

  • Battery

    4.5/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.6/5

  • Shipping

    4.7/5

Reviews

  • Filip S.

    Verified

    Reviewed 07/05/2025, United Kingdom.

    “I recently bought a phone and I’m very satisfied with it. It works great and even arrived earlier than I expected. Overall, a very good experience!thank you !!!

    Condition

    Fair

    Purchased

    01/05/2025

  • Jan R.

    Verified

    Reviewed 04/10/2024, United Kingdom.

    Needed to find another Samsung A14 phone browsed internet found this one on Back Market, ordered it as going by other reviews refurbished phones come highly recommended. Other reviews were spot on. Phone came promptly. Standard of it without a doubt like new. Reasonably priced. Would highly recommend this company. It’s quick easy to use and clear.

    Condition

    Fair

    Purchased

    28/09/2024

  • Elizabeth J.

    Verified

    Reviewed 12/05/2025, United Kingdom.

    Amazing experience with [Back Market]! The delivery was super fast, and their customer service is top-notch. They provided excellent support, and I'm love the new phones. Highly recommend for their speedy delivery and outstanding service. Thank you 😊

    Condition

    Fair

    Purchased

    25/04/2025

  • Alexandra P.

    Verified

    Reviewed 14/07/2025, United Kingdom.

    easy to order and quick delivery. Condition was described as Fair - which I didn't notice when placing order. So I was worried that I was going to receive a phone in very poor condition and with poor battery, but when it arrived the condition was great (I think the screen had recently been replaced). no problems, great phone, great experience.

    Condition

    Fair

    Purchased

    01/07/2025

  • Shaynie C.

    Verified

    Reviewed 31/08/2025, United Kingdom.

    Absolutely Brilliant 👏 Thank you so much!

    Condition

    Excellent

    Purchased

    15/08/2025

  • Hilary C.

    Verified

    Reviewed 21/02/2025, United Kingdom.

    Very happy with this phone. You would not be able to tell that it is not new. The price was reduced further - a bonus. I spent a lot of time on the website comparing different models. The tech specifications are very helpful. Thank you back market - I recommend you.

    Condition

    Excellent

    Purchased

    31/01/2025

  • Carole W.

    Verified

    Reviewed 17/11/2024, United Kingdom.

    I am very happy with the Samsung galaxy phone I bought from you. There was no damage to any part of it, the screen was perfect and the transfer from my old phone was successful, I would recommend this site in future. Thank you for your quick service and delivery.

    Condition

    Excellent

    Purchased

    25/10/2024

  • Victoria B.

    Verified

    Reviewed 20/08/2025, United Kingdom.

    Really good and in the condition I expected. I have had some issues with the device’s settings menu not opening due to some sort of corruption. I’ve no idea if this is happening because the phone is a refurb or whether it is an ongoing issue with this device. The only thing I know is, in order to remove the bug and get the settings menu working again I have to restore the phone to factory settings every time. A huge pain in the butt particularly because this phone serves as a dedicated alert device for my young daughter’s diabetes; once the settings are in place for her synced blood glucose monitoring gadgets the last thing I want to do is remove the settings in order to restore to factory! Generally I am pleased with the device and the service I’ve received. Thanks.

    Condition

    Excellent

    Purchased

    03/08/2025

  • David F.

    Verified

    Reviewed 16/02/2025, United Kingdom.

    I ordered a phone described as Excellent condition. To me this phone looks brand new, not a blemish anywhere. It works perfectly and I am delighted with my purchase. Many thanks too for super quick delivery. 5 stars all round

    Condition

    Excellent

    Purchased

    04/02/2025

  • Tracey H.

    Verified

    Reviewed 21/01/2024, United Kingdom.

    Phone was delivered 2 days after ordering & well before the estimated dates, which was brilliant. Wouldn't think it was a refurbished phone, it was immaculate,no scratches,marks etc. Even the box looked brand new. I'll never buy new again, even recommended Back Market to a friend 👍

    Condition

    Excellent

    Purchased

    08/01/2024