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934 verified reviews in the last 24 months.
Jan R.
Purchased on the 28 September 2024
Verified purchaseNeeded to find another Samsung A14 phone browsed internet found this one on Back Market, ordered it as going by other reviews refurbished phones come highly recommended. Other reviews were spot on. Phone came promptly. Standard of it without a doubt like new. Reasonably priced. Would highly recommend this company. It’s quick easy to use and clear.
Condition
Fair
Reviewed in United Kingdom on 4 October 2024
Filip S.
Purchased on the 1 May 2025
Verified purchase“I recently bought a phone and I’m very satisfied with it. It works great and even arrived earlier than I expected. Overall, a very good experience!thank you !!!
Condition
Fair
Reviewed in United Kingdom on 7 May 2025
Gillian B.
Purchased on the 13 March 2024
Verified purchaseNeeded a new phone as my previous one didn't have enough storage. Chose a refurbished phone as you get value for money and was not disappointed. Although I was sent a different colour to what I ordered I was very impressed in fact it looks like a new phone there's not a mark on it and it works perfectly and as I have bought a phone case for it the colour doesn't matter.
Condition
Excellent
Reviewed in United Kingdom on 5 April 2024
Dave C.
Purchased on the 18 December 2023
Verified purchaseOrdered an excellent condition Samsung A14 for my daughter. It looks like a brand new phone. Was so impressed that I ordered another for myself. Both phones arrived earlier than estimated. Will never buy a new phone again,as these "refurbished" really are as good as new,abd savwd a fortune!!
Condition
Excellent
Reviewed in United Kingdom on 1 January 2024
Dave C.
Purchased on the 28 December 2023
Verified purchasePhone arrived early, and couldn't be happier. Bought as excellent refurbished, and looks like a brand new phone. First time for an android phone and so far so good. Battery life very good and all round a good phone forthe price
Condition
Excellent
Reviewed in United Kingdom on 21 January 2024
Tracey H.
Purchased on the 8 January 2024
Verified purchasePhone was delivered 2 days after ordering & well before the estimated dates, which was brilliant. Wouldn't think it was a refurbished phone, it was immaculate,no scratches,marks etc. Even the box looked brand new. I'll never buy new again, even recommended Back Market to a friend 👍
Condition
Excellent
Reviewed in United Kingdom on 21 January 2024
Justine G.
Purchased on the 24 November 2023
Verified purchaseI couldn't believe how cheap this phone was £120 for a literally a reconditioned brand new phone. I read up about the phone and it states that it's sluggish and takes age's to charge. I disagree with that I would recommend this to anyone who wants a decent phone for a fraction of the price. I will shop again on back market I received next day delivery even though its from France.
Condition
Excellent
Reviewed in United Kingdom on 7 December 2023
Wendy M.
Purchased on the 4 November 2023
Verified purchaseTo be honest, at first I wasn't sure about buying a reconditioned phone, but now, I couldn't be happier. My phone arrived on time and in pristine condition. I'd definitely recommend Back Market. Plus, you don't have to take out a new phone contract. You can keep your own sim card. Better for you and better for the environment. What's not to like?!
Condition
Good
Reviewed in United Kingdom on 19 November 2023
Alexandra P.
Purchased on the 1 July 2025
Verified purchaseeasy to order and quick delivery. Condition was described as Fair - which I didn't notice when placing order. So I was worried that I was going to receive a phone in very poor condition and with poor battery, but when it arrived the condition was great (I think the screen had recently been replaced). no problems, great phone, great experience.
Condition
Fair
Reviewed in United Kingdom on 14 July 2025
Elizabeth J.
Purchased on the 25 April 2025
Verified purchaseAmazing experience with [Back Market]! The delivery was super fast, and their customer service is top-notch. They provided excellent support, and I'm love the new phones. Highly recommend for their speedy delivery and outstanding service. Thank you 😊
Condition
Fair
Reviewed in United Kingdom on 12 May 2025