Customer reviews for Refurbished Home office products

58,343 verified reviews in the last 24 months.

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  • J

    Jan B.

    Purchased on the 7 October 2024

    Verified purchase

    Woooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹

    Reviewed in United Kingdom on 21 October 2024

    Dell Latitude 5410 14-inch (2020) - Core i5-10310U - 16GB - SSD 512 GB QWERTY - English
  • M

    Melanie M.

    Purchased on the 22 March 2024

    Verified purchase

    I was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier

    Reviewed in United Kingdom on 8 April 2024

    Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 256 GB - 8GB QWERTY - English
  • M

    Mekail A.

    Purchased on the 23 January 2025

    Verified purchase

    I recently bought a MacBook Pro Retina 16-inch (2019) – Core i7, 16GB, 512GB SSD from Black Market at an amazing price, and I couldn’t be happier! The laptop arrived much earlier than expected and was in immaculate condition, just as described. Everything works perfectly, and the overall experience was smooth and hassle-free. I highly recommend them for anyone looking for quality tech at great prices. Super happy with my purchase!

    Reviewed in United Kingdom on 2 February 2025

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English
  • P

    Paul G.

    Purchased on the 6 June 2025

    Verified purchase

    I recieved my MacBook pro in as new condition. I am delighted with the vast amount of money I have saved with not buying new from the high street. A wonderful experience from picking the model that suited me to receiving my order. I would recommend anybody to look at reconditioned Macbook,s from this company before buying new.

    Reviewed in United Kingdom on 26 June 2025

    MacBook Pro Retina 16-inch (2019) - Core i9 - 16GB SSD 1000 QWERTY - English
  • K

    Kemar B.

    Purchased on the 25 April 2025

    Verified purchase

    My Honest Review of My Recent Order from Back Market I recently placed an order through Back Market and wanted to share my experience with anyone considering buying refurbished tech from them. I ordered a MacBook Pro Retina 15-inches (2018) and was pleasantly surprised overall. The device arrived earlier than expected and was well-packaged, with no signs of damage during shipping. In terms of condition, I chose the Good option as there was a deal, and I’d say it lived up to expectations. I didn’t find any scratches or dents. Functionally, the device worked right out of the box. I ran a few tests, and everything from the battery health to the screen responsiveness and camera seemed solid. I really appreciated the eco-conscious approach and the fact that I saved a good amount compared to buying the same brand-new device. It also came with a 12-month warranty, which gave me peace of mind. That said, the device is heating up very quickly, and I am unsure if that’s supposed to happen. The heat reaches a point where keeping the device on my lap is unbearable. I reached out to BM and followed recommendations which was helpful. Final Verdict: I’d consider using Back Market again. I...

    Reviewed in United Kingdom on 1 May 2025

    MacBook Pro Retina 15-inch (2018) - Core i9 - 32GB SSD 1000 QWERTY - English
  • C

    Chris R.

    Purchased on the 1 April 2025

    Verified purchase

    My MacBook Pro was as described, great condition I was so pleased, very well packed, I am very happy with the condition and quality and it is great value for money, I am now considering purchasing a refurbished I pad. Would recommend Black Market.

    Reviewed in United Kingdom on 30 April 2025

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB SSD 512 QWERTY - English
  • M

    Marni D.

    Purchased on the 20 May 2025

    Verified purchase

    Oooo-wee, but I *l*o*v*e* this machine. Bought it because it cost less than the MacBook Air I was first looking at. To start with, not only did it arrive early and fully charged, it's in mint condition, despite my buying "fair". Absolutely stunning and works like a dream. Kudos to the refurbisher who has done a BRILLIANT job. As for the MacBook Pro itself, I don't know why the touch bar gets a bad press, I find it unobtrusive and most helpful when I need it. My best purchase from Back Market so far and thrilled with it, thank you.

    Reviewed in United Kingdom on 29 May 2025

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB SSD 512 QWERTY - English
  • Y

    Yousef A.

    Purchased on the 4 March 2025

    Verified purchase

    I recently purchased a MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB RAM - 256GB SSD from Back Market, and I couldn't be happier with my purchase! Quality & Condition: The laptop arrived in like-new condition, exceeding my expectations for a refurbished laptop. There were no dents or scratches to be found, and the screen was flawless. It felt like a new laptop! Performance: The i5 processor and 8GB RAM handle multitasking with ease, and the 256GB SSD delivers fast boot-ups and app loading times. For work, streaming, or casual browsing, this MacBook performs a treat. Delivery & Packaging: Shipping was prompt and reliable, and packaging was secure to prevent any damage. I appreciate the care to deliver the device safely. Customer Service: Back Market service was great! Ordering was fine, and they communicated very well throughout. Overall: I was a little hesitant purchasing a refurbished MacBook, but don't be! This was a great purchase, and I would highly recommend Back Market for quality refurbished tech at a great price. ⭐⭐⭐⭐⭐ 5/5 Stars – Would Buy Again!

    Reviewed in United Kingdom on 20 March 2025

    MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB SSD 256 QWERTY - English
  • M

    Mandickel K.

    Purchased on the 7 February 2025

    Verified purchase

    I recently bought a MacBook Air Retina 13-inch (2019) - Core i5 - 8GB RAM - 128GB SSD from Back Market, and I couldn’t be happier! The laptop arrived in excellent condition, just as described, and it has been working flawlessly. The performance is smooth, and the battery life is amazing it lasts for hours without any issues. I’ve been enjoying using it for work and entertainment, and everything feels super responsive. Big thanks to Back Market for offering such a great product at a fantastic price. Highly recommend for anyone looking for quality refurbished tech!

    Reviewed in United Kingdom on 23 February 2025

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB SSD 128 QWERTY - English
  • J

    Jenny E.

    Purchased on the 25 January 2025

    Verified purchase

    This MacBook Pro was in really good condition. `There were a couple of tiny scratches but that is being very picky as they were barely visible . I am thrilled with my purchase. I did have reservations regarding purchasing a reconditioned laptop but, so far, have not been disappointed. I ordered the MacBook on Friday and received it on the following Tuesday. I was kept informed every step of the way. Would definitely recommend this company and, indeed, have done so already!

    Reviewed in United Kingdom on 9 February 2025

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB SSD 1000 QWERTY - English