Customer reviews for Office laptops and tablets

4.5/5

2,215 verified reviews in the last 6 months.

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  • D

    David H.

    5/5

    Reviewed in United Kingdom on 28 January 2024

    I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
    Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English

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    Purchased on the 12 January 2024

  • M

    Matthew B.

    4.6/5

    Reviewed in United Kingdom on 10 April 2024

    Even though listed as in 'good' condition it was nearly immaculate! After putting an Otterbox Defender case and screen protector on there's no way you'd know that this wasn't a brand new ipad pro! Arrived very quickly, only downside was the 3rd party 10W charger and cable that came with it instead of the 20W official Apple one, so it's very slow to charge. Would certainly come back in future to by a reconditioned piece of tech saving myself money instead of buying new!
    iPad Pro 11 (2021) - WiFi

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    Purchased on the 22 March 2024

  • M

    Moyeen I.

    4.4/5

    Reviewed in United Kingdom on 14 February 2024

    I was replacing an old iPad Air 2 that i had had from longer than i can remember. Having purchased refurbished phones from my children rom Backmarket, decided to give and iPad a go. Device was described as "very good" but honestly, I can't see a single mark on the device. The set up was very easy out of the box and a big saving vs buying new from Apple. All delivered in under 24hours from placing the order!
    iPad Air (2022) - WiFi

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    Purchased on the 13 February 2024

  • M

    Max E.

    4.4/5

    Reviewed in United Kingdom on 14 February 2024

    The Ipad itself is very good quality!! I’m pretty sure it came in an apple refurbished box fully sealed as I chose the pristine condition, After a couple of weeks using it it works amazingly and 100% would recommend buying second hand!! However I’ve also brought a newer Iphone recently as well as an ipad and the trade in process is extremely interesting to say the least, the tracking never updates and the offered amount is extortionately low for what it was worth? So definitely be weary when trading in…. But despite the trade in both my ipad and phone work better than expected!!
    iPad Pro 11 (2021) - WiFi + 5G

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    Purchased on the 25 January 2024

  • G

    Gill S.

    5/5

    Reviewed in United Kingdom on 9 March 2024

    Cannot believe how fantastic this second hand iPad is! I visited the Apple Store first to check out prices and try the iPads. Upon checking Back Market, I knew that the price of the refurbished Pro was worth it if it was as good as the blurb indicated. I was hoping and praying it would be in good condition and it absolutely was. It arrived quickly and securely and is brilliant. One absolutely teeny mark on the back that you wouldn’t notice without super close inspection - but the screen and functionality is perfect. So pleased. Thank you all 😊
    iPad Pro 12.9 (2022) - WiFi + 5G

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    Purchased on the 8 February 2024

  • G

    Gavin H.

    5/5

    Reviewed in United Kingdom on 25 December 2023

    This is the second purchase I bought from back market. And yet again I have been so impressed with the quality and standards of my purchases. I bought this refurbished iPad for my daughter for Christmas and it stated very good condition and to be honest i would class it as perfect condition. Not a single scratch or mark was visible and I think the battery has been replaced too as it shows 100%. It came with a new charger and cable too, not genuine but I am not bothered. If I was going to be really harsh on reviewing it, the only thing I found was that it didn't seem to have been reset, but for the sake of tapping the screen a few times and resetting it myself that is the only thing I could say. Yet again a really great item and so incredibly happy and satisfied with back market and the vendors they represent. I will definitely be back when my phone needs upgrading. Highly recommended website and confident in purchasing a quality item.
    iPad 9.7 (2018) - WiFi

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    Purchased on the 10 December 2023

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    Tim W.

    5/5

    Reviewed in United Kingdom on 31 December 2023

    10 out of 10 for the iPad and for Back Market (not a trace anywhere that it's been refurbished) it must have new everything. All we have to find out now is if my elderly mother takes to it (it might become her new best friend) She struggles with any new technology and her phone is Android. (we got the iPad so she can see the thousands of photos of her great granddaughter on a big screen uploaded to iCloud by our children in Australia She's an exceptionally lucky mother getting an iPad for Christmas (and I'm a very satisfied man knowing that I didn't pay out for a New one which would have been at least twice as much)
    iPad 10.2 (2019) - WiFi

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    Purchased on the 18 December 2023

  • M

    Marion F.

    4.8/5

    Reviewed in United Kingdom on 15 April 2024

    I was a bit hesitant at first about buying a reconditioned IPad but I only wanted it for upstairs to control heating and use the radio, and check emails now and again, so I didn’t want the expense of a new one. The IPad arrived promptly and was very well packaged. I charged it up and set it up. All my info and details was downloaded from the ICloud, no problem. It works like brand new and I am extremely pleased with it. There were some small scratches on the sides but hardly noticeable. I put the IPad is in a protective case anyway, so it doesn’t matter. A professional and quality company I would highly recommend.
    iPad 10.2 (2019) - WiFi

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    Purchased on the 9 March 2024

  • H

    Hayley P.

    4.4/5

    Reviewed in United Kingdom on 30 January 2024

    This is the first time I have used Back Market and the first refurbished tech I have purchased so I was a little wary about making this purchase. However I was really happy with the quality of the iPad and the service received by Back Market. The iPad was for my daughter’s birthday and she was delighted. Overall really good experience.
    iPad 10.2 (2019) - WiFi

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    Purchased on the 6 January 2024

  • S

    Sarah D.

    4.5/5

    Reviewed in United Kingdom on 17 March 2024

    Infuriating that it is impossible to speak to anyone about the payment you owe me for the trade in. It is not acceptable that you ask for passport details. It is very suspicious. And your link to contact you for help on the feedback email is broken. Many days ago you indicated you would send me the payment. I have spent a whole hour this morning trying to contact you this. What a shame you have such terrible customer service that leads you round in circles and does not answer a question. The refurbished iPad you sent is great, but the trade in service is hopeless.
    iPad Air (2014) - WiFi

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    Purchased on the 29 February 2024

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