Customer reviews

4.5/5

359 verified reviews in the last 6 months.

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  • J

    Jon R.

    Reviewed in United Kingdom on 27 March 2024

    5/5
    Received my refurbished IPhone 15 , excellent condition and superb delivery from BackMarket. It’s now a few weeks later and the mobile phone is performing really well. I chose to have a new battery and utilise the 80% battery charging option, so keeping the battery in tip top condition without over-charging. Backmarket does provide you with a choice on price and condition which accommodates the various needs and budgets of the buyer … so what’s not to like. Well done Backmarket and thank you.
    iPhone 15 128GB - Black - Unlocked

    Purchased on the 19 February 2024

  • C

    Christopher T.

    Reviewed in United Kingdom on 21 January 2024

    4.5/5
    My second Backmarket purchase. Chose the “Very good” condition option as I was concerned about receiving a phone on the lower end of Battery Health. Was pleased to see that this one came 100%. Double the storage capacity with no issues with the phone at all for less than the full price of a new phone = no brainer for me. Will continue to buy refurbished!
    iPhone 15 256GB - Black - Unlocked

    Purchased on the 1 January 2024

  • D

    Dan B.

    Reviewed in United Kingdom on 31 March 2024

    4.8/5
    I bought an iPhone 15 expecting it to be used stock. The phone arrived in pristine condition with 100% battery life and zero charge cycles. Although it didn’t come in Apple packaging it arrived quickly and safe. I would never buy a new phone again based on this experience. Thank you.
    iPhone 15 128GB - Black - Unlocked

    Purchased on the 15 March 2024

  • A

    Alex F.

    Reviewed in United Kingdom on 14 April 2024

    4.9/5
    iPhone 15 came in pristine condition. Not a scratch, dent or fingerprint to be seen. Everything was in working order, super fast and a great camera. It arrived with the phone and USB Type C charging cable in a plain white box, so unfortunately not with official Apple packaging. Apple also doesn’t provide an adapter plug anyway, so that isn’t Back Market’s fault. Though they’re no more than £5 or so on Amazon. Overall, impressed as usual with the service. Quick and reliable. Will buy again soon.
    iPhone 15 128GB - Black - Unlocked

    Purchased on the 1 April 2024

  • T

    Tina O.

    Reviewed in United Kingdom on 14 April 2024

    4.9/5
    This is my second phone from Back Market. I brought a Samsung phone which my son has, I purchased an apple iPhone 15 for myself recently. Delivery was fast and easy. My phone is in mint condition. Absolutely no issues. I would highly recommend Back Market. Save yourself a few hundred pounds by buying from here. My phone looks great and works perfectly. A*++++
    iPhone 15 256GB - Blue - Unlocked

    Purchased on the 28 March 2024

  • M

    Mouad A.

    Reviewed in United Kingdom on 7 January 2024

    4.9/5
    I am actually very very surprised with this phone, I haven’t been expecting to buy it 150£ less than new but still it’s as good as new. Therefore im very happy with my purchase and im sure i will get in touch again and get other things for my family.
    iPhone 15 128GB - Black - Unlocked

    Purchased on the 26 December 2023

  • L

    Lorena M.

    Reviewed in United Kingdom on 28 March 2024

    3.4/5
    The phone seems to work well so far. Quite frustrating to just find out that Argos and John Lewis sell a brand new iPhone 15 for the exact same price I paid for a refurbished one. I would expect a refurbished phone to be cheaper than the market price for a brand new iPhone... I paid for an excellent condition one and didn't even come in the original box, nor the original accessories.
    iPhone 15 128GB - Black - Unlocked

    Purchased on the 18 March 2024

  • N

    Natasha D.

    Reviewed in United Kingdom on 22 January 2024

    4.9/5
    Phone was in perfect condition & arrived quickly. Only one niggle was it came with an old Apple charger so had to buy a new plug base.
    iPhone 15 128GB - Blue - Unlocked

    Purchased on the 10 January 2024

  • E

    Eugene F.

    Reviewed in United Kingdom on 14 April 2024

    5/5
    phone arrived on time and was in excellent condition as promised. this is the second time I've purchased from back market and will do again
    iPhone 15 128GB - Black - Unlocked

    Purchased on the 31 March 2024

  • S

    Shanay C.

    Reviewed in United Kingdom on 14 April 2024

    4/5
    pretty phone! i wish it was bigger but that’s my fault for not looking into the phone i was buying XD everything else is good, but they gave the wrong charger!
    iPhone 15 128GB - Pink - Unlocked

    Purchased on the 28 March 2024