: customer reviews

Overall rating

352 verified reviews

Rating details

  • Overall performance

    3.8/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Michael C.

    Verified

    Reviewed 31/01/2023, United Kingdom.

    My order came yesterday. The dpd driver went to next door by mistake and got no an, they have a video door bell. So they pressed record as they were away for the weekend, he obviously got no answer so then dropped it over their 8ft security gate which leads to their side and back garden. 8ft drop onto the concrete floor. It beggars belief. When they returned they brought it round for me. I filmed myself opening it. I was extremely disappointed in the packing. . I cannot risk spending £300 nearly on something that may go wrong anytime soon and would mean me having to return it to you. Again leaving me with no phone. Or even worse it goes faulty after 13 months. So I have decided to return it and ask you to please get dpd to pick this up. If you could email me a pre-paid address label. I will indeed make sure the phone is correctly packaged , what it should have been before being sent to me. Video is available if you so wish.

    Condition

    Good

    Purchased

    26/01/2023

  • Ionut M.

    Verified

    Reviewed 09/08/2021, United Kingdom.

    I want to return the item. Battery is rubbish

    Condition

    Excellent

    Purchased

    04/08/2021

  • Remi V.

    Verified

    Reviewed 01/01/2025, France.

    impeccable purchase of my huawei p40 by the seller "basic phone" in perfect condition, the phone arrived new, supplied with earphone, full charger and protective glass on the screen, the huawei p40 is a killer, more than satisfactory autonomy, unbeatable camera, and the rest at best, years ahead of other brands, only big problem blocked google services, which despite all the tips and tricks to be able to benefit more or less, remains incomplete and unstable.I had to return it with great regret.

    Translated from French


    Condition

    Excellent

    Purchased

    26/11/2024

  • Judith B.

    Verified

    Reviewed 20/06/2025, Germany.

    I quickly found a good smartphone. One point deducted because I didn't get the information that Huawei mobile phones no longer have American services. This is bad for a number of apps, but especially for banking apps, because you have to download them via other services.

    Translated from German


    Condition

    Excellent

    Purchased

    19/05/2025

  • Sanson C.

    Verified

    Reviewed 25/06/2025, France.

    I received the phone perfectly. Just that I can not access some application that tells me that in my region these apps are not so I guess the phone must not come from France so it's really too bad.

    Translated from French


    Condition

    Fair

    Purchased

    07/06/2025

  • Magdalena Z.

    Verified

    Reviewed 11/07/2025, Netherlands.

    The phone in perfect condition works very well, I'm very happy

    Translated from Dutch


    Condition

    Excellent

    Purchased

    14/06/2025

  • Emmanuel C.

    Verified

    Reviewed 11/03/2024, France.

    I've had this laptop for a few years now! It still works very well. Despite the fact that it doesn't have Google services, I've found other solutions that are just as good. And above all, it takes very good photos. Over time, the battery has diminished a little, but it lasts a day with heavy use.

    Translated from French


    Condition

    Excellent

    Purchased

    13/09/2021

  • Badr E.

    Verified

    Reviewed 21/04/2025, Belgium.

    It's perfect, thank you.

    Translated from French


    Condition

    Excellent

    Purchased

    06/04/2025

  • Yanis R.

    Verified

    Reviewed 17/08/2023, France.

    Hello, there was a problem with my order, I received the wrong charger, I received an iPhone charger with my phone which does not work with the huawei p40 which is completely useless.

    Translated from French


    Condition

    Excellent

    Purchased

    13/08/2023

  • Justine E.

    Verified

    Reviewed 14/03/2025, France.

    I didn't know that Huawei no longer had Google services. So I'm sending it back and I'd like to get a Samsung. But the product was in very good condition

    Translated from French


    Condition

    Excellent

    Purchased

    23/02/2025