Customer reviews

4.2/5

3,739 verified reviews in the last 6 months.

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Overall performance
3.9/5
Appearance
3.9/5
Packaging
4.2/5
Shipping
4.4/5

P
Philippa C.
Reviewed in United Kingdom on 22 November 2023
4.4/5
I have bought several refurbished devices in recent years as even expensive brand new ones were breaking down when only 2 years old. They have become like white goods - cheaper to replace with refurbed rather than send to the repairers. I am very pleased with the HP Elite laptop from Back Market I've just bought for a mere £159. I was expecting it to have some cosmetic damage but the appearance is immaculate. It does the job and even if it breaks down in a year or so's time I won't be complaining. It arrived next day and was very well packaged.
HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English
Purchased on the 7 November 2023
M
Mike D.
Reviewed in United Kingdom on 7 March 2024
5/5
I came across this site by accident and I'm glad I did. I had ordered a reconditioned laptop from another source and was let down 3 times on the delivery. so I decided to cancel and get one from this site. not only was it a more superior laptop but it also arrived the next day. customer is more than happy with his upgrade to what he was getting but thanked me for the prompt service. 5 star service and will definitely be ordering again.
HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English
Purchased on the 21 February 2024
F
Fred C.
Reviewed in United Kingdom on 28 November 2023
5/5
The whole process was smooth from start to finish. Despite not choosing next day delivery the laptop arrived the next day. Although the condition was described as good, I struggled to find any scuffs or scratches. It came installed with Windows 11 Pro. At £219 I consider it to have been an absolute bargain. One minor point it was a 8265U processor not a 8365U. I'm very pleased with my purchase and blown away with the condition. I'm now recommending Backmarket to my friends and family. I'm a total convert to refurbished IT.
HP EliteBook 840 G6 14-inch (2018) - Core i5-8365U - 8GB - SSD 512 GB QWERTY - English
Purchased on the 15 November 2023
G
Garry D.
Reviewed in United Kingdom on 25 December 2023
4.8/5
Extremely happy with my HP 250 G6, bought this for my mother. She's been using it daily for couple of week now and loves it. The condition of the laptop great for the price which couldn't have been better for the spec of the Laptop.
HP 250 G6 15-inch (2016) - Core i5-7200U - 8GB - SSD 128 GB QWERTY - English
Purchased on the 8 December 2023
S
Steve S.
Reviewed in United Kingdom on 7 April 2024
4.4/5
Great service from back market. Shame the delivery company they use has a lot to be desired. Computer is fabulous. More than I expected for the price. I have purchased several items now and have just ordered an HP screen pen. I will use back market again.
HP EliteBook X360 1030 G4 13-inch Core i5-8365U - SSD 256 GB - 8GB QWERTY - English
Purchased on the 25 March 2024
N
Nicole L.
Reviewed in United Kingdom on 6 April 2024
4.4/5
I'm really happy about my HP laptop, I brought the Good one, I found just two small scratch so it's fine, he seems really good, I will see along the way. In the website was saying that the laptop was not touch screen but actually it's, I'm really happy about that, but they should check better the configurations so they can put the right information in the website. Apart from that this is the second time that I use this website and is really good. Thank you
HP EliteBook 840 G6 14-inch (2018) - Core i7-8665U - 16GB - SSD 512 GB QWERTY - English
Purchased on the 29 March 2024
M
Meg P.
Reviewed in United Kingdom on 11 February 2024
5/5
Laptop is in great condition, I got the fair version. There is a few scratches and marks but nothing that is noticeable, the laptop works excellently. I am very happy with my purchase, I have invested in a brand new hp before and it shut down half way through writing an assignment! I have had no issues with this yet :)
HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 8GB - SSD 256 GB QWERTY - English
Purchased on the 25 January 2024
N
Nokutenda M.
Reviewed in United Kingdom on 17 January 2024
4.8/5
The HP elite book was in quite good condition for a used lap top they were no visible mark or deforamtions for afar but close up they were a bit. But overall I recommened getting a laptop here especially for when you are on budget
HP EliteBook 840 G5 14-inch (2018) - Core i5-7300U - 16GB - SSD 256 GB QWERTY - English
Purchased on the 29 December 2023
J
Joy H.
Reviewed in United Kingdom on 3 May 2024
4.6/5
Laptop came in great condition, just a few scratches on the side near the charging port. Works perfectly except the mouse pad is not very sensitive and takes a few tries sometimes - not sure if it is the model or this laptop specifically. 100% recommend!
Hp EliteBook x360 1030 G7 13-inch (2021) - Core i5-10310U - 16GB - SSD 256 GB QWERTY - English
Purchased on the 26 March 2024
W
Wale O.
Reviewed in United Kingdom on 28 April 2024
5/5
I couldn't be happier with my experience! The quality is topnotch, exactly as described, and it arrived earlier than expected. Communication throughout was helpful, making the whole process smooth sailing. Truly a standout experience!
HP EliteBook 840 G3 14-inch (2016) - Core i5-6200U - 32GB - SSD 1000 GB QWERTY - English
Purchased on the 14 April 2024

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