Customer reviews for Refurbished HP Laptops

4.2/5

11,765 verified reviews in the last 24 months.

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  • B

    Braith G.

    Purchased on the 16 January 2025

    Verified purchase
    4.2/5

    Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

    Reviewed in United Kingdom on 3 April 2025

    Hp EliteBook 830 G5 13-inch (2018) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English
  • B

    Beverley C.

    Purchased on the 28 September 2024

    Verified purchase
    5/5

    I recently purchased a refurbished laptop from Back Market. The product was marketed as being in good condition. The laptop arrived in a couple of days and on time. Upon opening the condition was definitely at the top end of being good. The laptop was very easy to set up, helpful step by step instructions were available as soon as I logged on. I have now been using the product for a couple of weeks and am really happy with the purchase.

    Reviewed in United Kingdom on 15 April 2025

    HP EliteBook 840 G5 14-inch (2018) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English
  • C

    Curtis V.

    Purchased on the 15 January 2025

    Verified purchase
    4.4/5

    When i bought my laptop an Elitebook 2019 ryzan, i was skeptical and didn't know what to expect. But i have to say i was impressed when it arrived it was more than what i expected for a second hand laptop. I'd recommend BackMarket to anyone looking to get a refurbished laptop.

    Reviewed in United Kingdom on 27 April 2025

    HP EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English
  • K

    Karen W.

    Purchased on the 24 November 2024

    Verified purchase
    5/5

    Second time I've bought off back market and a great experience again. Easy to order , very quick delivery. Very well packed. And a fantastic product!!! I bought a reconditioned laptop and you would never of known it wasn't brand new! Very happy indeed.

    Reviewed in United Kingdom on 3 April 2025

    HP EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English
  • S

    Scoviah M.

    Purchased on the 24 May 2024

    Verified purchase
    4.8/5

    My purchase arrived earlier than planned (a huge bonus point as I was travelling that week) and looked brand new. There are no scratches or issues, and it is working smoothly. So far, I am loving the experience and will definitely buy more gadgets from Back Market. My fears and hesitation with refurbished gadgets were laid to rest!! Thank you!!

    Reviewed in United Kingdom on 11 April 2025

    Hp EliteBook 830 G6 13-inch (2019) - Core i5-8265U - 16GB - SSD 512 GB QWERTY - English
  • P

    Philippa C.

    Purchased on the 7 November 2023

    Verified purchase
    4.4/5

    I have bought several refurbished devices in recent years as even expensive brand new ones were breaking down when only 2 years old. They have become like white goods - cheaper to replace with refurbed rather than send to the repairers. I am very pleased with the HP Elite laptop from Back Market I've just bought for a mere £159. I was expecting it to have some cosmetic damage but the appearance is immaculate. It does the job and even if it breaks down in a year or so's time I won't be complaining. It arrived next day and was very well packaged.

    Reviewed in United Kingdom on 26 March 2025

    HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English
  • I

    Israel B.

    Purchased on the 8 April 2025

    Verified purchase
    5/5

    I recently purchased this Hp Elitebook from Back Market and I couldn’t be happier with the experience. The device arrived well-packaged and in mint condition—honestly, it looks and feels brand new. Performance-wise, it runs smoothly, boots up quickly, and handles everything I need without a hitch. What really impressed me is the value for money. I saved a significant amount compared to buying new, and I feel great knowing I made an environmentally friendly choice too.

    Reviewed in United Kingdom on 22 April 2025

    Hp EliteBook 830 G8 13-inch (2021) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - English
  • E

    Emma F.

    Purchased on the 31 March 2025

    Verified purchase
    5/5

    I love my HP EliteBook 840. It arrived looking like a brand new laptop, very clean, everything working brilliantly and easy to set up. I can't believe I have a whizzy "new" laptop for a fraction of the price of a brand new one. Thank you Back Market!

    Reviewed in United Kingdom on 21 April 2025

    HP EliteBook 840 G7 14-inch (2020) - Core i5-10310U - 16GB - SSD 256 GB QWERTY - English
  • L

    Leon S.

    Purchased on the 7 March 2025

    Verified purchase
    5/5

    This is the third device I've bought from BackMarket but the first computer. Quality and service is every bit as good as it has been when purchasing refurbished mobiles. Will definitely be back.

    Reviewed in United Kingdom on 26 March 2025

    HP ZBook Power 16 G11 16-inch (2024) - Core Ultra 7 165H - 32GB - SSD 1000 GB QWERTY - English
  • M

    Mike N.

    Purchased on the 26 December 2024

    Verified purchase
    5/5

    I chose the HP Elitebook 840 after carefully going through the reviews, particularly in Which. I found that the pros far outweighed the cons, the main con being the touch pad. A wireless mouse and good mouse pad have solved this and I've ended up with a cracking good laptop at a fraction of the new price.

    Reviewed in United Kingdom on 14 April 2025

    HP EliteBook 840 G7 14-inch (2020) - Core i5-10310U - 16GB - SSD 256 GB QWERTY - English